This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
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My german roach problem is almost completely under control. Only negatives were sometimes the tech would do the outside of the house and not the inside because he said I didn't ask for that. Other ti... See more
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All went well with the Aptive treatment. Inside and outside were taken care of as requested. The technician was friendly and respectful of our home.
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They are a good company and over the years, if there was a problem, they came back out quickly to take care of it. I would have given them a 5 rating but they don't sometimes keep accurate accounting... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4597 Parkbreeze Ct, 32808, Orlando, FL, United States
- 16892201192
We overthink pests so you don't have to.
4.3
Excellent
178 reviews
Asks customers to review
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The tech was very knowledgeable
The tech was very knowledgeable, great customer service, and had patience.
21 April 2026
Reply from Aptive Pest Control - Orlando
Hi Srenel,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear your service professional was knowledgeable, provided great customer service, and showed patience throughout the visit. Those qualities really make a difference in the overall experience.
At Aptive, we aim to make sure every service is handled with expertise and care, while also taking the time to make sure you feel heard and supported. We’re glad that came through in your visit, and we appreciate you choosing Aptive. We’ve got this handled for you.
-Jasmine
Cody did a great job and was very…
Cody did a great job and was very helpful with the questions I had.
21 April 2026
Reply from Aptive Pest Control - Orlando
We're so glad to hear this, David! It's wonderful to know that you had such a great experience with Cody treating your home. Your satisfaction means the world to us, and we look forward to handling your pest control needs for years to come. Thanks for being the best part of Aptive!
-Alexis
Poor customer service for the recent…
Poor customer service for the recent events. Was promised a certain timeframe but tech came a lot earlier and did not meet the request that was made. Attempts were lazily made to fix issue but nothing was convenient for the tech. Very disappointed.
21 April 2026
Reply from Aptive Pest Control - Orlando
Hi Ricardo,
We’re really sorry to hear this wasn’t the experience you were expecting, especially around the timing and how the request was handled.
At Aptive, we aim to be reliable and flexible for our customers, and it sounds like we missed the mark here. That’s not the standard we hold ourselves to, and we want to make sure this is properly handled and looked into.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com with your service details so we can review what happened and work on making this right. We appreciate you taking the time to share this, and we’re committed to getting it handled better moving forward.
-Jasmine
They scheduled me for Friday April…10th charged me but did not complete the service. Pxxx Poor Management.
They scheduled me for Friday April 10th. The girl was nice, unfortunately whoever manages things didn't equip the girl with the chemicals to spray the outside of the house and grounds. And I haven't heard a thing from them since. But they did charge me the fee.
11 April 2026
Reply from Aptive Pest Control - Orlando
Hi Michael,
That’s a frustrating situation, and I’m really glad you brought it to our attention. While I’m happy to hear your service professional was kind, showing up without the proper materials and then not following up, especially after you were charged, is not how we want your experience with Aptive to go.
This is something we need to get handled right away. We want to review your account, make sure the correct service is completed as promised, and address the charge so everything is accurate and fair.
When you have a moment, please reach out to us directly at socialmedia@goaptive.com with your service address so we can locate your account and take care of this promptly. We appreciate you giving us the opportunity to make this right and get this fully handled for you moving forward.
-Jasmine
Reply from Aptive Pest Control - Orlando
Hi Jay,
Thank you for sharing this feedback! We’re glad to hear you experienced strong communication and a thorough service during your visit with Aptive. That combination is exactly what we aim for, keeping everything clearly explained and fully handled so you always know your home is being taken care of the right way. We truly appreciate you choosing Aptive!
-Jasmine
The technician always listens to my…
The technician always listens to my concerns, addresses them, and show me (photos) of what was done. Excellent company
8 April 2026
Reply from Aptive Pest Control - Orlando
Hi there,
Thank you for sharing such thoughtful feedback, I’m really glad to hear your service professional consistently listens to your concerns, addresses them, and takes the time to show photos of the work completed, that level of transparency is exactly what we strive for at Aptive.
We truly appreciate you trusting us with your home, and it means a lot to know the experience feels clear, responsive, and thorough. That’s what we mean when we say we’ve got it handled.
-Jasmine
The gentleman that just did our…
The gentleman that just did our treatment, was by far the best and most efficient person you have sent to our home. Please send HIM each time.
12 April 2026
Reply from Aptive Pest Control - Orlando
We really appreciate you taking the time to share this with us, Yvette! It’s wonderful to hear that the service professional who recently visited your home stood out as especially efficient and provided such a strong experience for you. We’re glad the service made that kind of positive impression, and we truly value you letting us know. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!
-Alexis
Reply from Aptive Pest Control - Orlando
Thanks for sharing this with us, Brandon! We're really happy you've been having a great experience with our service. Providing the best possible pest control solutions is our priority, and it's wonderful to know we met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful for your trust in Aptive to handle your pest concerns!
-Alexis
Reply from Aptive Pest Control - Orlando
We're so glad to hear this, Claudine! It's fantastic to know that you're happy with our service and that we could meet your expectations. Your satisfaction is our top priority, and we look forward to continuing to provide exceptional service. If you ever need assistance in the future, please don't hesitate to reach out. Thanks for trusting Aptive to handle your pest control needs!
-Alexis
Reply from Aptive Pest Control - Orlando
Hi Robert,
Thank you for sharing your feedback! We’re glad to hear that our team provided conscientious and timely service. At Aptive, we take pride in making sure every home and pest concern is fully handled, so you can feel confident that your needs are taken care of.
We truly appreciate you choosing Aptive and for taking the time to share your experience!
-Jasmine
Customer service is their priority!
This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs.
They respond quickly, go above and beyond, with highly trained professionals who are friendly and skilled.
Chad and Joshua did an incredible job taking care of me for an emergency, on site after hours, solving my crisis.
Thanks to you both!
31 March 2026
Reply from Aptive Pest Control - Orlando
Hi Brenda,
Thank you so much for sharing your experience! At Aptive, we pride ourselves on making sure every situation is handled promptly and professionally. We’re thrilled Chad and Joshua were able to respond quickly, address your emergency, and go above and beyond to solve the issue. Your recommendation means a lot, and we’re glad we could get everything handled for you when it mattered most!
-Jasmine
Exterior pest service seems to work…
The exterior service seems to work well, instead of having pest control sprayed inside the residence. They also sweep for webs around the windows and any nests on the eves.
31 March 2026
Reply from Aptive Pest Control - Orlando
We’re really glad our service has been effective for your home, Christina. It’s great knowing the web sweeping around windows and removal of nests on the eaves has also helped keep things under control. Providing thorough exterior care while respecting your home is something we take pride in, and we're glad that stood out. Thanks for being the best part of Aptive!
-Alexis
They went above and beyond to make sure…
They went above and beyond to make sure our needs were met.
24 March 2026
Reply from Aptive Pest Control - Orlando
Hi Brenda,
We’re thrilled to hear our team went above and beyond to meet your needs! At Aptive, we take pride in making sure every detail is handled so our customers can feel confident and cared for. Your feedback inspires us to keep delivering service that truly makes a difference and shows why choosing Aptive means you can trust us to get it handled.
-Jasmine
Worst experience with a pest control…
Worst experience with a pest control company we’ve ever had. Lied to us to get us to sign a contract then never let us know when they were coming. Always came when we were gone and only did the front of the house because nobody was there to let them in the backyard or inside the house. Continually asked them to let us know when they were coming so one of us could be there and they never did. Always just stuck a sticker on the door that they had already come. Terrible customer service. Literally couldn’t wait to be out of the contract and back to our regular guy from before who actually gives a crap. We tell everyone we know to stay away from you guys and will continue to do so
15 March 2026
Reply from Aptive Pest Control - Orlando
Hi Katie,
Thank you for taking the time to share this feedback. This is not the kind of experience we want anyone to have with Aptive, and it’s clear we missed the mark when it came to communication and setting proper expectations.
We understand how important it is to know when your service is scheduled, especially when access to certain areas of the home is needed. Showing up without clear notice and not being able to fully complete the service is not how we want things handled, and we can see how that led to such a negative experience.
We’d really like the opportunity to look into this further and make things right where we can. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and see how we can best assist.
We do appreciate you giving Aptive a try, and we’re sorry we didn’t deliver the level of service you were expecting.
-Jasmine
Subpar service at best
I’ve been a customer for over 5 years, and unfortunately, my experience has consistently fallen below expectations.
The most concerning issue is that it took this company over 2 years to properly identify and address a pest problem I was dealing with. That level of delay shows a lack of expertise and urgency that no homeowner should have to deal with.
On top of that the service quality has been inconsistent at best. When technicians do show up, they often come across as disengaged and unprofessional and the actual service provided feels rushed and subpar. There’s no sense of care or attention to detail.
Scheduling has been another ongoing frustration. Due to my work schedule I’ve clearly communicated multiple times that I can only accommodate weekend appointments. Despite repeated assurances that my account is properly notated, they continue to schedule weekday visits forcing me to constantly call and correct their mistakes. It’s inefficient and shows a lack of internal communication.
Most recently, my monthly bill was increased without any prior notice or approval which is unacceptable. Transparency and trust are critical in any long-term service relationship and this completely undermined both.
After years of giving this company chances to improve, I can confidently say the service, communication, and professionalism have not met a reasonable standard. I would strongly encourage others to carefully consider their options before committing.
15 March 2026
Reply from Aptive Pest Control - Orlando
Hi Derek,
Thank you for taking the time to share such detailed feedback. We hear you, and it’s clear that your experience with Aptive has not met the level of service we aim to provide. We sincerely regret that delays, inconsistent service, scheduling challenges, and billing issues have caused frustration over the years.
At Aptive, our goal is to make sure every service is handled thoroughly, professionally, and with care. Clearly, we fell short in your case. Your concerns around communication, attention to detail, and transparency are being taken seriously, and we would like the opportunity to review your account and see how we can address these issues.
Please reach out to us directly at socialmedia@goaptive.com so we can discuss your experience further and work toward a solution that ensures your concerns are properly handled. We truly appreciate your long-term support and hope we can regain your trust.
-Jasmine
Reply from Aptive Pest Control - Orlando
Hi Sheila,
Thank you for sharing your experience! We’re thrilled to hear that Hope provided knowledgeable and personable service.
At Aptive, we take pride in making sure every visit is handled with expertise and care, so our customers feel confident in the results. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Excellent service
13 March 2026
Reply from Aptive Pest Control - Orlando
Hi Jim,
Thank you for your feedback! We’re thrilled to hear you had an excellent experience with Aptive.
Providing thorough, reliable service and making sure everything is handled the right way is what we strive for with every visit. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
I have had Aptive for 6 years now.
I have had Aptive for 6 years now.
They have been listening to my needs for years. No matter how many times I would call in the beginning for a revisit. They even call to ensure that everything is ok. The portal is great to monitor & schedule appointments on MY TIME vs others. If I tell them an issue, they work to get the corrected. Those that have been to my house is very respective of my space & ensure they answer all my questions.
19 March 2026
Reply from Aptive Pest Control - Orlando
Hi Michelle,
Thank you for trusting Aptive for the past six years! We’re thrilled to hear our team has been attentive to your needs and that our service portal makes scheduling convenient for you. We take pride in making sure every pest concern is fully handled, from revisits to answering all your questions, while respecting your home and time. Your continued trust means a lot, and we’re always here to ensure any future issues are handled with the same care and attention.
-Jasmine
Flakey and untrustworthy
Their technicians who are accountable and do their job are wonderful. I have very few issues, and if something needs revisiting, the response is free and "prompt." Whether they actually show up, thats a whole other story.
Sugar ants and wasps are elusive to the majority of their efforts. Whatever dust they changed to is wholly ineffective on the wasps. With the sugar ants, they refused to listen to where I said the intrusion was happening, and just put bait wherever they felt like.
The majority of Technicians will typically cancel last minute or lie about having serviced the home if you aren't there to watch them. You can tell, because easy to reach wasp nests will still be hanging and/or granules won't be present on ant hills, etc. The reliable techs are very diligent.
I never had a roach/palmetto until Aptive bought out the company I was with. Additionally, the pricing is quite high.
15 March 2026
Reply from Aptive Pest Control - Orlando
Hi Deena,
Thank you for taking the time to share such detailed feedback. We genuinely appreciate hearing both the positives and the areas where we need to improve. I’m glad to hear that some of our service professionals have been diligent and responsive, our service professionals work hard to provide thorough care, and it’s great to know those efforts are noticed.
At the same time, I completely understand your frustration with missed appointments, inconsistent service, and challenges with specific treatments like sugar ants and wasps. That is not the standard Aptive aims to provide, and your comments will be shared with our leadership team to help identify gaps and improve both training and follow-up processes.
We want every customer to feel confident that their home is protected, and your feedback is invaluable in helping us get there. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can review your account, discuss your concerns in detail, and work toward a solution that ensures your home is properly cared for. We truly appreciate your honesty and the opportunity to continue improving our service.
-Jasmine
They do a good job
They do a good job, customer service is great and love the txt message before tech arrives.
13 March 2026
Reply from Aptive Pest Control - Orlando
Hi Terri,
Thank you for sharing your feedback! We’re thrilled to hear that you’re happy with the quality of our work and our customer service. It’s great to know that our text notifications before the service professional arrives help keep you informed. At Aptive, we strive to provide effective pest control combined with clear communication, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
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