I had a great service and Chauncey was prompt, he texted to give me an estimated arrival time before her arrived. I told him areas that I wanted him to focus on more outside. He was very polite and... See more
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I had a great service and Chauncey was prompt, he texted to give me an estimated arrival time before her arrived. I told him areas that I wanted him to focus on more outside. He was very polite and... See more
Company replied
This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
Company replied
Poor customer service for the recent events. Was promised a certain timeframe but tech came a lot earlier and did not meet the request that was made. Attempts were lazily made to fix issue but nothing... See more
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Aptive Pest Control,their techs are awesome especially Julius he is so nice and listen to my needs you can him send over here all the time. 💯% satisfied with his work thank you Julius and Aptive Pes... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4597 Parkbreeze Ct, 32808, Orlando, FL, United States

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The technician, Julius, was very good. He told me I should be receiving service monthly for insect control and he would tell the office to call me regarding this issue, but as to date, no one has called.

Reply from Aptive Pest Control - Orlando
My tech was very thorough and addressed all my concerns quickly.

Reply from Aptive Pest Control - Orlando
Struggled with wood ants for years and after a couple of months of aptive treating my property I have not seen any around

Reply from Aptive Pest Control - Orlando
Always professional, thorough, on-time, and efficient. Service Technicians are knowledgeable and communicate well regarding the services they provide and are very responsive to any concerns.

Reply from Aptive Pest Control - Orlando
They do a very good job they let you know ahead of time when they’re coming so they can do the inside as well. They clean the spiderwebs, wasp nest all the fleas in my yard are gone. My dog loves them for that. Lol they even send you pictures when they’re done of what they’ve treated they have have been good and respectful so far it’s been almost a year

Reply from Aptive Pest Control - Orlando
They always let you know when they are on the way. Very friendly and respectful. Nabil did a great job installing pest control.

Reply from Aptive Pest Control - Orlando
The tech did a thorough job. He cleaned all webs in the pool enclosure, sprayed the yard, treated the interior and took the time to explain each step. Great job!

Reply from Aptive Pest Control - Orlando
They do a really good job the first two times they come then they just show up whenever and are here for maybe 10 minutes and if you are not home then you’re out of luck the inside of your house doesn’t get done unless you call them and set up an appointment

Reply from Aptive Pest Control - Orlando
The biggest pro I have for them is their service people. When they come to your house, they're friendly, informative, and speak to you like a person. Unfortunately, that's where it ends.
They have yet to address the ant problem in my house. It's almost like they're purposely wrangling them into my house and then ineffectively eliminating them so they have a reason to stick around. They've sprayed, set up traps, laid down gel, etc. Ineffective.
They reschedule your appointments without telling you and then try to make it up with another inefficient attempt. For the price you're paying, you'd expect better service. You won't get it here.

Reply from Aptive Pest Control - Orlando

Reply from Aptive Pest Control - Orlando
I keep having to return because the first trip was not completed during service. Once, they did not knock on the door to do the inside work, even though I received a text with the arrival time. I also have rodent boxes that were skipped. There is a gap in what needs to be done and what is done.

Reply from Aptive Pest Control - Orlando

Reply from Aptive Pest Control - Orlando
The gentleman who arrived at home, always keep me updated of every event he was doing by sending outside photos where the service was provided.

Reply from Aptive Pest Control - Orlando
Once the technician shows up they will ask you what are your concerns and try to tend to them. Sometimes equipment breaks, we've all had problems, for example on the day of the technician showed up at my house is outdoor pump sprayer had broken so he couldn't do the exterior of my house said he was going to come back the next day, wasn't home the next day so I don't know, did notice that the rat bait outside hasn't been changed, overall they're doing awesome job

Reply from Aptive Pest Control - Orlando
Been with them for years, no complaints whatsoever. Very solid, good work for a very good price!

Reply from Aptive Pest Control - Orlando
I have had this company for about 3-4 months. They have come and sprayed even when I was not scheduled for a visit. When I went online and made an appt because I had seen some activity, they came and sprayed again. They have lived up to my contract that says they will come whenever I feel I need them, with no extra charge.

Reply from Aptive Pest Control - Orlando
They notify when they are coming and again when they arrive. They take care of my house and notify when they are done. Great job!

Reply from Aptive Pest Control - Orlando
They are friendly and take care of an array of insects. They communicate with you through every step.

Reply from Aptive Pest Control - Orlando
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