Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more
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Greg was very professional and accommodating and answered all my questions. Very pleasant to deal with, not like other services I have worked with in the past.
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Fraudulent company. There is actually no office. You can only call a call center overseas. If you have an issue there is no one to talk to. Stay away They do not have local offices to voice you... See more
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I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
233 E Johnson St, Ste L, 27513, Cary, NC, United States
- 19193019778
We overthink pests so you don't have to.
4.4
Excellent
158 reviews
Asks customers to review
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Service ok but their prices keep going…
Service ok but their prices keep going up so time to find another company or do it myself.
28 February 2026
Reply from Aptive Pest Control - Raleigh
Hi Vivian,
Thank you for taking the time to share your feedback. We’re glad to hear that your service has been satisfactory, but we completely understand your concerns regarding pricing. At Aptive, we strive to provide effective and reliable pest control that keeps your home comfortable and protected, and we want our customers to feel the value in the service we provide.
We truly appreciate you being part of the Aptive family and hope that if you have any questions about your service or ways we can better support your needs, you’ll reach out to us. Your feedback helps us continue improving and serving our customers the best we can.
-Jasmine
Been with them for some years and I've…
Been with them for some years and I've never had a problem. They always ask if I have any concerns and they're speedy and efficient.
28 February 2026
Reply from Aptive Pest Control - Raleigh
Hi Trisha,
Thank you for sharing your experience and for being a loyal Aptive customer over the years! We’re thrilled to hear that our team consistently provides speedy, efficient service and takes the time to address any concerns you may have.
At Aptive, we take pride in delivering reliable, professional, and thorough pest control so our customers can feel confident and worry-free. We truly appreciate your trust in Aptive and look forward to continuing to protect your home for years to come.
-Jasmine
Steven Reaugh
I was so impressed with Steven Reaugh.
A true professional in every aspect of his job above and beyond what is expected.
He explained how to improve my services, was very professional and addressed my concerns.
I have not been satisfied with numerous technicians but Steven is fantastic.
I have thought many times to end service when contact ends but if I can continue with Steven Reaugh, I may change my mind.
I would like to request him for each appointment.
19 February 2026
Reply from Aptive Pest Control - Raleigh
Hi Judy,
Thank you so much for sharing your experience! We’re thrilled to hear that Steven has gone above and beyond to provide professional, thorough, and attentive service. At Aptive, we take pride in our team’s expertise and dedication, and it’s wonderful to know that Steven’s care and guidance have made such a positive impact for you.
We completely understand wanting to continue working with someone you trust, and we’ll make note of your request so you can have Steven for your future appointments whenever possible. Your feedback is truly appreciated, and we look forward to continuing to protect your home with the same level of professionalism and attention that earned your trust.
-Jasmine
Excellent Technician
Technician was very efficient and even suggested some additional services available to which we subscribed.
20 February 2026
Reply from Aptive Pest Control - Raleigh
Hi David,
Thank you for sharing your experience! We’re glad to hear that our service professional provided efficient service and offered helpful recommendations for additional services. At Aptive Environmental, we strive to provide thorough, thoughtful service while making sure our customers have the information they need to protect their homes effectively.
It’s wonderful to know that our team’s guidance was useful and appreciated. Feedback like yours motivates us to continue delivering professional, reliable service that goes above and beyond. We truly appreciate you choosing Aptive!
-Jasmine
Reliable service
Service man came when he said he would. He was open to my suggestions/issues but, fortunately, didn’t need any direction from me.
19 February 2026
Reply from Aptive Pest Control - Raleigh
Hi James,
Thank you for sharing your experience. We’re glad to hear that your service professional arrived on time and was attentive to your home’s needs. At Aptive, we value service professionals who are not only thorough but also open to feedback, ensuring each treatment is effective and tailored to your concerns.
We truly appreciate you choosing Aptive to protect your home, and feedback like yours encourages our team to continue providing professional, reliable, and attentive service at every visit.
-Jasmine
I wasn't initially interested in…
I wasn't initially interested in committing to a whole year of service but it has worked beautifully. The technicians that come to my hose are outstandingly clever and kind. Any time I have a question is timely taken cared of...and bugs, all type of them are not around or in my house. Its a pretty good service. I recommended!
10 February 2026
Reply from Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our service has exceeded your expectations and that our service professionals have been both knowledgeable and kind. At Aptive, we take pride in providing timely support, thorough pest control, and peace of mind for your home.
We truly appreciate your recommendation and for choosing Aptive. Your feedback motivates us to continue delivering the reliable, professional service our neighborhood deserves.
-Jasmine
They’re always on time and listen to any pest problems/concerns I have
Every technician we have had is on time, they ask if there are any issues with pests that we have noticed and they address the problem.
5 February 2026
Reply from Aptive Pest Control - Raleigh
Hi Nancy,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professionals have been punctual and thorough, checking in with you about any pest concerns and addressing them promptly.
At Aptive, we take pride in delivering attentive, reliable service and keeping our customers’ homes and yards protected. Your feedback means a lot to our team, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Everyone who has been to our house has…
Everyone who has been to our house has done a great job and been very respectful.
26 September 2025
Reply from Aptive Pest Control - Raleigh
Hi Rob,
Thank you for sharing your experience! We’re so glad to hear that every visit to your home has been handled with professionalism and respect. At Aptive, treating our customers and their homes with care is a top priority, and it’s wonderful to know our team consistently delivers on that promise.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
Always great service
Muhammad was great the last time and Roman came today and did an excellent job. Both very attentive to detail asked questions ensure every area was covered. Took time to ensure there were no additional needs. Very professional
21 December 2025
Reply from Aptive Pest Control - Raleigh
Hi Alwood,
Thank you for sharing your experience! We’re thrilled to hear that both Muhammad and Roman provided attentive, thorough, and professional service. At Aptive, we take pride in making sure every area is carefully addressed and that our customers’ needs are fully met, so it’s wonderful to know our team delivered on that promise for you.
We truly appreciate your feedback and for trusting Aptive to protect your home.
-Jasmine
Customer service is great in Raleigh
Customer service is great in Raleigh, service provided is great, communication is great, service rep, Cary, is great. Highly recommend!
23 January 2026
Reply from Aptive Pest Control - Raleigh
Hi Linda,
Thank you so much for sharing your experience! We’re thrilled to hear that our customer service, communication, and service quality in Raleigh have met your expectations, and that Cary made such a positive impression. At Aptive, we take pride in delivering attentive, thorough, and reliable pest protection while ensuring every customer feels valued and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for recommending us. Your kind words mean a lot to our team!
-Jasmine
Curtis the technician was extremely…
Curtis the technician was extremely helpful answering my questions.
23 January 2026
Reply from Aptive Pest Control - Raleigh
Hi Jacquelene,
Thank you for sharing your feedback! We’re thrilled to hear that Curtis was able to answer your questions and provide helpful guidance. At Aptive, we take pride in delivering knowledgeable, thorough, and attentive service while making sure every customer feels informed and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
POSITIVE AND PERSONAL REACTIONS
Young man is always polite and accommodating. He always answers any questions or concerns with a very professional and caring way.
20 January 2026
Reply from Aptive Pest Control - Raleigh
Hi Tom,
Thank you for taking the time to share your experience! We’re delighted to hear that our service professional has been polite, accommodating, and attentive to your questions and concerns. At Aptive, we pride ourselves on having service professionals who provide not only professional service but also a caring and respectful experience for every customer.
We truly appreciate your trust and for being part of the Aptive community. Thank you for letting us continue taking care of your home!
-Jasmine
Great experience.
The technician arrived promptly and was professional. He asked about indoor treatment, which I considered unnecessary. He was very efficient in treating the outdoors.
15 January 2026
Reply from Aptive Pest Control - Raleigh
Hi Mary,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional arrived promptly, was professional, and provided efficient outdoor treatment. We understand your perspective regarding the indoor treatment, and our team always aims to offer recommendations based on best practices to ensure your home stays fully protected. Your feedback helps us continue to provide service that meets your expectations. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Prompt and efficient!
15 January 2026
Reply from Aptive Pest Control - Raleigh
Hi Greg,
Thank you for sharing your experience! We’re glad to hear that our Aptive team was prompt and efficient. Providing timely, reliable service is always our goal, and it’s wonderful to know that this was reflected in your visit. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Cannot Cancel
Almost impossible to cancel service even after no longer living at the location. The products they use are not pet safe (most sprays are not) but the salesperson assured us they were. It also did nothing to control the pests we had. Technician was friendly, but that's it.
9 January 2026
Reply from Aptive Pest Control - Raleigh
Hi Amanda,
Thank you for taking the time to share your experience. I can understand how frustrating it would be to have trouble canceling service after moving, especially when combined with concerns about product safety and effectiveness. That’s not the kind of experience we want anyone to associate with Aptive.
We take feedback like this seriously. Our service professionals aim to be transparent about treatments and safety guidelines, and it’s important to us that expectations are set clearly from the start. I’m glad to hear the service professional was friendly, but I’m sorry the overall service didn’t deliver the results or clarity you were hoping for.
We’d appreciate the opportunity to review your account, address the cancellation concerns, and better understand what happened so we can improve. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and work toward a resolution.
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi Sue,
Thank you for sharing your feedback! We’re glad to hear your inspection was on time. At Aptive, we strive to provide reliable and punctual service for every visit, and we appreciate you taking the time to let us know.
-Jasmine
Appreciate personal interaction
Appreciate personal conversation with the service person + pictures of actual work performed on the property sent to my phone.
24 December 2025
Reply from Aptive Pest Control - Raleigh
Hi Patrice,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that you appreciate the personal conversation with our service professional and the photos of the work performed on your property.
At Aptive, we strive to provide thorough, professional, and transparent service at every visit, keeping our customers informed and confident in the work being done. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
An Excellent Extermination Company
The technician is very thorough and very conscientious in terms of informing me about his arrival time.
21 December 2025
Reply from Aptive Pest Control - Raleigh
Hi Gary,
Thank you for taking the time to share your feedback. I’m so glad to hear that our service professional provided thorough service and kept you informed about his arrival time.
At Aptive, we strive to provide both effective pest control and clear communication with every visit, and it’s wonderful to hear that reflected in your experience. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing your experience. We’re glad to hear the service was both polite and thorough, that’s exactly what we aim for at Aptive. Our service professionals take a lot of pride in being respectful of your home while delivering complete, effective treatments.
We truly appreciate you choosing Aptive and being part of our community. If there’s ever anything you need or questions that come up, we’re always here to help.
-Jasmine
Aptive representative provided great…
Aptive representative provided great communication when arriving and completing service.
5 December 2025
Reply from Aptive Pest Control - Raleigh
Hi Michele,
Thank you for sharing your feedback! We’re glad to hear that our service professional provided clear communication both when arriving and while completing your service. At Aptive, we take pride in keeping our customers informed and ensuring every visit is thorough and professional.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
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