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Aptive Pest Control - Raleigh Reviews 158

TrustScore 4.5 out of 5

4.4

233 E Johnson St, Ste L, 27513 Cary, NC, US


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Rated 5 out of 5 stars

Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more

Company replied

Rated 5 out of 5 stars

Greg was very professional and accommodating and answered all my questions. Very pleasant to deal with, not like other services I have worked with in the past.

Company replied

Rated 1 out of 5 stars

Fraudulent company. There is actually no office. You can only call a call center overseas. If you have an issue there is no one to talk to. Stay away They do not have local offices to voice you... See more

Company replied

Rated 5 out of 5 stars

I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Raleigh

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 233 E Johnson St, Ste L, 27513, Cary, NC, United States

  • 19193019778
Promotion box for Aptive Pest Control - Raleigh

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

158 reviews

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Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, and helpful. This girl was good and offered some tips also.

9 December 2025
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Reply from Aptive Pest Control - Raleigh

Hi Sharon,

Thank you for sharing your experience! I’m glad to hear our service professional was knowledgeable, helpful, and able to offer tips to support you. At Aptive, we take pride in providing both effective service and guidance so our customers feel confident in keeping their homes protected.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to support you!

-Jasmine

Rated 5 out of 5 stars

Another good experience

The tech was on time and listened to my instructions about areas to focus on. he did a thorough job. He sent pictures of the areas treated.

3 December 2025
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Reply from Aptive Pest Control - Raleigh

Hi William,

Thank you so much for sharing your experience! We’re glad to hear that your service professional was on time, attentive to your instructions, and thorough in his work. At Aptive, we take pride in providing detailed, personalized service, including documenting treated areas with photos, so you can have peace of mind. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Great Service

On time!
Great service!
Professional!

3 December 2025
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Reply from Aptive Pest Control - Raleigh

Hi David,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team was on time, professional, and provided great service. At Aptive, we take pride in delivering reliable, high-quality care to keep your home safe and comfortable.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide the same level of service you’ve come to expect from us.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service, great techs and great products. The results couldn't be better!

20 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi John,

Thank you so much for sharing your experience! We’re thrilled to hear that our service, team, and products have exceeded your expectations. Delivering effective results with a professional, friendly approach is always our goal, and it’s wonderful to know that came through for you.

We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Politeness

His communication

19 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi Parker,

We’re so glad to hear that our team provided polite and clear communication during your service! At Aptive, we take pride in ensuring every customer feels respected and informed throughout the process. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Technician (Roman) was knowledgeable

Technician (Roman) was knowledgeable, communicative and efficient.

11 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi Rebecca,

Thank you for sharing your experience! I’m glad to hear Roman was knowledgeable, communicative, and efficient during your service. Our team takes pride in providing effective pest protection while keeping you informed every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.

-Jasmine

Rated 5 out of 5 stars

The service representatives are very…

The service representatives are very thorough, friendly, knowledgeable and respectful of our property.
Aptive Pest Control has tackled and solved our ant problem. We will continue to use Aptive Pest Control to protect our home and investment.

29 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Barbara,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals were thorough, friendly, knowledgeable, and respectful of your property. It’s wonderful to know that we were able to tackle and resolve your ant problem, helping protect your home and investment.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue providing the high standard of service our neighbors deserve.

-Jasmine

Rated 5 out of 5 stars

Always on time

Always on time and thorough.

13 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi Caite,

Thank you for taking the time to share your feedback! We’re so glad to hear that our team has been punctual and thorough with your service. At Aptive, we take pride in delivering reliable, high-quality treatments while ensuring our customers feel confident and cared for.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!

-Jasmine

Rated 5 out of 5 stars

Exceptional Service & Support

professionalism exhibited, included careful and diligent service

4 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional provided careful, diligent, and professional service. At Aptive, we take pride in delivering thorough and attentive care to every home, and it’s wonderful to know that commitment stood out during your visit. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 1 out of 5 stars

No follow-up and need better results

No follow-up and need better results. They get you to sign up promising to take care of the problem then do nothing to solve the issue

17 July 2025
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Reply from Aptive Pest Control - Raleigh

Hi Michael,

Thank you for taking the time to share your feedback. I’m really sorry to hear that your experience hasn’t reflected the level of service we strive for at Aptive. You deserve to feel confident that your pest concerns are being taken care of, and it’s disappointing to hear we’ve fallen short of that expectation.

I’d love the chance to review your account and make sure your concerns are fully addressed. Our service professionals are committed to resolving pest issues effectively, and if something isn’t working as expected, we want to make it right. Please reach out to us at socialmedia@goaptive.com so we can take another look and ensure you get the results you were promised.

Thank you again for your feedback and for giving Aptive the opportunity to protect your home.

-Jasmine

Rated 5 out of 5 stars

Aptive worker provides excellent service

The rep did a thorough job spraying in & outside of house. Provided helpful tips

1 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi Anna,

We’re glad to hear that our service professional provided thorough service both inside and outside your home, and that the tips were helpful! At Aptive, we aim to make every visit informative and effective, so it’s wonderful to know our approach made a difference. Thank you for choosing Aptive and trusting us to protect your home!

-Jasmine

Rated 5 out of 5 stars

Everything was performed as advertised

Everything was performed as advertised. No muss, no fuss.

5 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi Thomas,

We’re glad to hear that your experience with Aptive was smooth and hassle-free! At Aptive, we strive to provide reliable, thorough service exactly as promised, so it’s wonderful to know we met your expectations. Thank you for choosing Aptive and trusting us to care for your home!

-Jasmine

Rated 5 out of 5 stars

Good communication

Heads up about arrival, did everything they were supposed to do.

5 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi Donna,

Thank you for sharing your feedback! We’re glad to hear that our team provided timely communication and completed all the services as expected. At Aptive, we strive to make every visit efficient, thorough, and stress-free for our customers, and it’s great to know our team delivered on that.

We truly appreciate you being part of the Aptive community and for taking the time to recognize our team’s efforts.

-Jasmine

Rated 5 out of 5 stars

No bugs

Polite, good communication, no bugs!

5 November 2025
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Reply from Aptive Pest Control - Raleigh

Hi Chris,

Thank you for sharing your experience! We’re thrilled to hear that our team provided polite service with clear communication and helped keep your home protected. At Aptive, we take pride in delivering effective, reliable service that gives our customers peace of mind.

We truly appreciate you being part of the Aptive community and for recognizing the efforts of our team.

-Jasmine

Rated 5 out of 5 stars

Adam is good!

Adam was a pleasure to work with. He did a thorough job and was quick.

23 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Eric,

Thank you for sharing your experience! We’re thrilled to hear that Adam provided thorough and efficient service while making the visit a pleasant experience. At Aptive, we take pride in having service professionals who are both knowledgeable and attentive to each home’s needs.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

I can always count on you all to be on time and call before arrival. …

I can always count on you all to provide great services rather I'm at home or not. I really appreciate the pictures sent via text to show that the application is being applied. No bug issues here. Thank you

29 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Sherwin,

Thank you for sharing your experience! We’re thrilled to hear that you can count on us for reliable service, whether you’re at home or not. At Aptive, we take pride in keeping your home and yard protected and providing transparency through updates and pictures so you can see the work being done.

We appreciate you being a valued part of the Aptive neighborhood and look forward to continuing to provide you with peace of mind and effective pest control!

-Jasmine

Rated 1 out of 5 stars

Person did mot treat inside although i…

Person did mot treat inside although i was home.

28 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Charles,

Thank you for sharing this with us. We understand how frustrating it must have been to have your service professional miss treating the inside of your home, especially when you were available. That’s not the level of thorough care we aim to provide at Aptive. We’d like to make this right by scheduling a follow-up visit to complete the full interior treatment and ensure your home is properly protected. Please contact us at socialmedia@goaptive.com so we can get that arranged for you. We appreciate you being a part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Curtis notified me of when he would…

Curtis notified me of when he would arrived. He listened to my needs and concerns. He even treated for a pesky mole problem we have been having. He was friendly and proffessional. To date I have not had any difficulty with any of this company's tech's that have come to our residence. I was just as pleased with Curtis as the others that have been here.

24 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Cathy,

Thank you for sharing your experience. We’re thrilled to hear that Curtis was attentive, friendly, and professional while addressing your concerns, including the mole issue. At Aptive, we take pride in our service professionals who listen, provide thorough treatments, and ensure every customer feels supported and confident in their pest control solutions.

We’ll be sure to pass along your kind words to Curtis. We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and exceptional service for your home.

-Jasmine

Rated 5 out of 5 stars

The technician was great!

The technician was great!
He was professional and friendly. Informative and made sure all my needs were met before he was done.
A great service,
Thanks

17 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Lora,

Thank you for sharing your feedback. We’re thrilled to hear that our service professional provided professional, friendly, and informative service while making sure all of your needs were met. At Aptive, we take pride in delivering thorough, reliable, and customer-focused service to every home.

We’ll be sure to pass along your kind words to the service professional. We truly appreciate you being part of the Aptive community and look forward to continuing to provide great service for your home.

-Jasmine

Rated 5 out of 5 stars

Communication

Was very communicative.

14 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Anthony,

Thank you for your feedback! We’re glad to hear that our team provided clear and effective communication. At Aptive, we take pride in keeping our customers informed and confident in the service we provide. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

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