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Aptive Pest Control - Raleigh Reviews 159

TrustScore 4.5 out of 5

4.3

233 E Johnson St, Ste L, 27513 Cary, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... See more

Company replied

Rated 1 out of 5 stars

Fraudulent company. There is actually no office. You can only call a call center overseas. If you have an issue there is no one to talk to. Stay away They do not have local offices to voice you... See more

Company replied

Rated 5 out of 5 stars

Greg was very professional and accommodating and answered all my questions. Very pleasant to deal with, not like other services I have worked with in the past.

Company replied

Rated 5 out of 5 stars

I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Raleigh

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 233 E Johnson St, Ste L, 27513, Cary, NC, United States

  • 19193019778
Promotion box for Aptive Pest Control - Raleigh

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

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Rated 5 out of 5 stars

Communication

Was very communicative.

14 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Anthony,

Thank you for your feedback! We’re glad to hear that our team provided clear and effective communication. At Aptive, we take pride in keeping our customers informed and confident in the service we provide. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Attention to customer concerns.

AJ explained the current pest conditions, and responded to my requests for specific prevention.

15 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Joseph,

Thank you for sharing your experience. I’m glad to hear that AJ was able to clearly explain the current pest conditions and respond to your requests for specific prevention. At Aptive, we strive to provide both effective service and helpful guidance so our customers feel confident and informed about protecting their homes.

We truly appreciate you being a part of the Aptive neighborhood and your trust in us. If there’s ever anything more we can do for you, please don’t hesitate to reach out.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Raleigh

Hi Lee,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our communication and service. Your feedback means a lot to us and reinforces the effort our team puts into making sure every home is well cared for.

We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Always polite and friendly

Always polite and friendly. I love how they listen to what you have observed and may need.

16 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Whitney,

Thank you for sharing your feedback! We’re so glad to hear that our team is polite, friendly, and attentive to your observations and needs. Listening closely and tailoring our service to each home is something we take pride in at Aptive.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same care and attention.

-Jasmine

Rated 5 out of 5 stars

AJ DID AN INCREDIBLE JOB..he really…

AJ DID AN INCREDIBLE JOB..he really goes above above..telling me what he plans on doing and why...sending pictures of the job..just REALLY REALLY GREAT!!

14 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi Robert,

Thank you for sharing your feedback! We’re thrilled to hear that AJ went above and beyond to explain the process, keep you informed, and provide pictures of the work completed. At Aptive, we take pride in having service professionals who are knowledgeable, thorough, and committed to delivering an exceptional experience, and it’s wonderful to know AJ exemplified that.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Very professional

Very professional, attentive and prompt service.

11 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our team provided professional, attentive, and prompt service. At Aptive, we take pride in delivering reliable, thorough pest control while ensuring our customers feel confident and well cared for every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Aaron was very thorough with the pest…

Aaron was very thorough with the pest treatment. I really appreciate the service!

4 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for taking the time to share your feedback! We’re thrilled to hear that Aaron provided a thorough pest treatment and that you appreciated the service. At Aptive, we take pride in delivering attentive, effective pest control while ensuring our customers feel confident and well cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 2 out of 5 stars

It is what it is

Got home that night still found webs it still have water bugs and spiders crawling

1 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi David,

Thank you for sharing your experience. I completely understand how frustrating it must have been to still see pests in your home after your service. That’s not the level of care we want for our customers, and we want to make sure your home gets the treatment it needs.

We’d love the opportunity to review your account and schedule a reservice to address any areas that were missed. Please reach out to us directly at socialmedia@goaptive.com so we can get this resolved as quickly as possible. We truly appreciate you being part of the Aptive neighborhood and giving us the chance to make things right.

-Jasmine

Rated 5 out of 5 stars

Easy scheduling with good flexibility…

Easy scheduling with good flexibility to the schedule.
Technician did a great job.

2 October 2025
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Reply from Aptive Pest Control - Raleigh

Hi John,

Thank you for sharing your experience! We’re glad to hear that scheduling was easy and flexible, and that our service professional did a great job. At Aptive, we aim to make every visit smooth and effective, so it’s wonderful to know that’s coming through. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Did a thorough and good job

Did a thorough and good job

20 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi Nancy,

Thank you for sharing your feedback. We’re glad to hear that our team did a thorough and effective job. At Aptive, we take pride in providing reliable, professional service while ensuring our customers’ homes are protected from pests.

We appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Outstanding job once again

My service technician, like always, was professional and friendly. Communicated well about when he would arrive, and also what he observed and did during the treatment. And of course, the treatments have always been successful in keeping outdoor pests to a minimum and zero indoor pests!

5 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi Katie,

Thank you for sharing your feedback. We’re thrilled to hear that your service professional continues to provide professional, friendly communication and thorough updates during your treatments. It’s wonderful to know the treatments have been successful in keeping outdoor pests to a minimum and your home comfortable.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

They provide a great service-No more…

They provide a great service-No more bugs around my home!

18 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi Debbie,

Thank you for sharing your experience! We’re thrilled to hear that our service has helped keep your home comfortable. At Aptive, our goal is to provide effective solutions that keep your home comfortable and protected, and it’s great to know we delivered. We appreciate you being part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

So far, so good!

I've been with Aptive about 6 months and am pleased with their services and products. I previously worked with another contract company that would come bimonthly, but felt that the quality of the service (e.g. spider web removal.. the little things) was dropping off and prices were rising. I appreciate their conservative use of the harshest chemicals and I've found the service people professional (they text before they arrive) and friendly.

11 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi Kristin,

Thank you for sharing your experience! We’re thrilled to hear that your first six months with Aptive have been a positive change. We pride ourselves on providing consistent, thorough service, including those little details like spider web removal, while using chemicals responsibly. It’s great to know our team has been professional, friendly, and communicative, and that our approach has met your expectations. We appreciate you being part of the Aptive community and look forward to keeping your home comfortable and protected!

-Jasmine

Rated 4 out of 5 stars

Great service.

10 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi Laura,

Thank you for sharing your feedback. We’re thrilled to hear you had a great experience with Aptive. Our team works hard to provide effective and friendly service, and it’s wonderful to know that came through during your visit.

-Jasmine

Rated 5 out of 5 stars

It was great

30 August 2025
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Reply from Aptive Pest Control - Raleigh

Hi Renee,

Thank you for sharing your feedback! We’re glad to hear that your experience with Aptive was great. At Aptive, we take pride in providing professional and thorough pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Professional service with great communication

Our Aptive technician was very professional and kept in constant communication, even though we weren’t home when he came to service our house and yard. He sent picture updates as he was taking care of our home. Aptive is very reliable and take care of any pests we may have, including voles.

11 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional was professional, communicative, and provided picture updates, even while you weren’t home. Keeping our customers informed and providing reliable, thorough pest control is exactly what we strive for, and it’s wonderful to know that included addressing pests like voles. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same level of care and attention on every visit.

-Jasmine

Rated 5 out of 5 stars

Aptive is top notch

Professional conduct and thorough visits.

12 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi Townley,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional provided both professional conduct and thorough visits. Delivering reliable, attentive, and high-quality service is at the heart of what we do, and it’s wonderful to know that came through for you. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same level of care on every visit.

-Jasmine

Rated 5 out of 5 stars

Thorough

Thorough. Communicate well.

9 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi Louise,

Thank you for sharing your experience with Aptive! We’re glad to hear that our team was thorough and communicated well. Providing clear communication and attentive service is what we strive for with every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 5 out of 5 stars

My latest tech

My latest tech, Gergo, did a great job tackling a few issues at my home including removing a wisp nest under our deck. I also appreciate the pictures they take of the house as they treat specific area. 10 Stars for Gergo!

10 September 2025
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Reply from Aptive Pest Control - Raleigh

Hi Alan,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that Gergo did a great job addressing the issues at your home, including removing the wasp nest under your deck. It’s wonderful to know that the detailed photos and thorough service made a difference for you.

We’ll be sure to pass along your kind words to Gergo, he’ll be thrilled to hear your “10 stars” feedback! We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 1 out of 5 stars

I don’t trust any of the agents unless…

I don’t trust any of the agents unless I am on site there is no way they can do a good job in less than 15 minutes on prem. Just not possible! Strongly considering leaving. The costs are just difficult to tolerate for the level of services provided.

26 August 2025
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Reply from Aptive Pest Control - Raleigh

Hi Jeff,

Thank you for sharing your feedback. I’m sorry to hear that your experience hasn’t met your expectations. At Aptive, we take pride in delivering thorough and effective pest control and want every visit to provide the results our customers expect.

If you’re open to it, I’d like to review your account and discuss options, such as a no-charge reservice or adjusted service plan, to ensure your home is properly treated and you feel confident in the results. Your satisfaction is very important to us, so please reach out to us at socialmedia@goaptive.com at your convenience so we can address your concerns.

-Jasmine

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