The company and each technician I have encountered has been a pleasure to work with. The work is timely, efficiently done, and effective. I'll continue to be a customer.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Aptive today04/07/2026 was an excellent experience because Bee the technology was very communicative with me. He explained every detail about how he was going to treat my outside... See more
Company replied
The young man did an excellent job. Very professional, texted he was headed my way and what time to expect him. Now, on the other hand, I had rescheduled my appointment and you guys went ahead and... See more
Company replied
Ethan was great. Knowledgeable, informative, professional. I told him exactly what I needed and where to spray. They send you pictures of your home and areas of notice. They send a text before arrivin... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
11000 Wilcrest Dr, Ste 150, 77099-4351, Houston, TX, United States
- 12819416981
We overthink pests so you don't have to.
4.7
Excellent
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Company!
The company and each technician I have encountered has been a pleasure to work with. The work is timely, efficiently done, and effective. I'll continue to be a customer.
20 May 2026
Reply from Aptive Pest Control - Sugar Land
Hi Allan,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear every service professional you’ve worked with has been a pleasure to work with and that you’ve found the service timely, efficient, and effective.
That’s exactly what we aim for at Aptive, making sure everything is handled smoothly and consistently so you can feel confident continuing your service with us. We truly appreciate your continued trust and support!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Sugar Land
We’re delighted to hear that you had a great experience with Aptive, Curt! Knowing that our team was able to provide service that met your expectations means a great deal to us.
We’re grateful for your trust in us to handle your needs and appreciate you taking the time to share your feedback!
-Alexis, Aptive Care Team
Great and friendly service all the time.
13 May 2026
Reply from Aptive Pest Control - Sugar Land
Hi Josanne,
We really appreciate you sharing this, and it means a lot to hear that your service professional has consistently provided great, friendly service. That kind of reliability and positive experience is exactly what we aim for at Aptive.
We’re glad to know things have been going smoothly for you, and we’ll keep showing up with that same energy to make sure everything stays handled with care and consistency each time.
-Jasmine, Aptive Care Team
Fast and easy
Very caring. Thank you for the update everytime with pictures. Even cared for my dog
8 May 2026
Reply from Aptive Pest Control - Sugar Land
Hi there,
We really appreciate you sharing this, and it’s great to hear you felt that level of care from Aptive. Keeping you updated with photos and making sure your dog was considered during the visit are exactly the kinds of details our service professionals take pride in. We’re glad that added peace of mind for you, and we’ve got everything handled moving forward.
-Jasmine, Aptive Care Team
Always done well.
Very respectful, responsible, after he finished the yard and the house, he brought my garbage can up to the garage. That might not be a big thing for many people, but I’m in a wheelchair so that’s very good for me. Super nice guy. Always does a great job. Janice Girard
14 May 2026
Reply from Aptive Pest Control - Sugar Land
We’re truly glad to hear that our service professional provided respectful, reliable service and did a great job with your yard and home, Janice! It’s especially meaningful to know he took the extra step to bring your garbage can up to the garage. That kind of thoughtfulness can make a real difference. We appreciate you taking the time to recognize that care, and we’re grateful to have you as part of Aptive!
-Alexis, Aptive Care Team
Ever since I’ve started service with…
Ever since I’ve started service with Aptive I do not see any more mosquitoes or wasps around my home, thank you!
14 May 2026
Reply from Aptive Pest Control - Sugar Land
This is great to hear, Sarah! I’m really glad the service has made a noticeable difference around your home. Fewer mosquitoes and wasps can make such a big impact on how comfortably you’re able to enjoy your space, especially during the warmer months. It means a lot to know the service is helping create that kind of peace of mind for you.
We’re grateful you’ve chosen Aptive to handle your pest concerns, and we appreciate the opportunity to continue taking care of your home!
-Alexis, Aptive Care Team
We are satisfied with Aptive.
5 May 2026
Reply from Aptive Pest Control - Sugar Land
It's fantastic to hear that you’re satisfied with Aptive and that our service has met your expectations, Syed. That kind of confidence in our work truly means a lot to us, and we’re grateful you’ve chosen Aptive to handle your pest concerns. It's always a pleasure to treat your home, and we look forward to continue protecting it from pests for years to come!
-Alexis, Aptive Care Team
I always have great experience with Aptive
Mont was my technician, and he was absolutely fantastic. He was professional, knowledgeable, and took the time to explain everything clearly before getting started. He was very thorough with the treatment and made sure all of my concerns were addressed.
26 April 2026
Reply from Aptive Pest Control - Sugar Land
Hi Monica,
We really appreciate you taking the time to share this, and it’s great to hear Mont made such a strong impression during your service visit. Professionalism, clear communication, and taking the time to walk through everything beforehand are exactly the kind of standards we hold our team to, and we’re glad he delivered that for you.
At Aptive, we want every visit to feel like it’s fully handled from start to finish, with your concerns heard and taken care of the right way. We’ll be sure to share your kind words with Mont, and we truly appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Really good pest control company
Really good pest control company; the chemicals are tough on pests and not harsh on humans. Their technicians are responsible and always aware of my needs. Happy to have worked with them for the last 3-4 years; no price hikes so that's always good for me!
22 April 2026
Reply from Aptive Pest Control - Sugar Land
Hi there,
Thank you for sharing this, we really appreciate your continued trust over the past few years. It’s great to hear you’ve had strong results with pest control while also feeling confident in the safety of the treatments, and that our service professionals have been attentive and responsive to your needs. Consistency like that, both in service and pricing, is something we work hard to deliver at Aptive.
We’re grateful to have had the opportunity to serve you, and we’re always here when you need us, we’ve got this handled.
-Jasmine
Great service provided
Great service provided, the technicians are skilled professionals, they are aware of my specific needs and treat the property perimeter accordingly, they are flexible to adjust the treatment at any time something unusual happens, and they keep me informed about the details.
21 April 2026
Reply from Aptive Pest Control - Sugar Land
Hi there,
Thanks so much for sharing this, we really appreciate the detailed feedback and are glad to hear your Aptive service professionals have provided great service and shown strong awareness of your specific needs. It’s great to know they’re treating your property with care, adjusting when needed, and keeping you well informed throughout the process, that’s exactly the level of service we aim for at Aptive. We appreciate you choosing Aptive, and we’re always here to make sure everything is handled for your home whenever you need us.
-Jasmine
Chris engaged with me regarding current pest challenges. He is not only friendly but also highly professional, making him a great choice for pest management solutions.
Title: Reliable service and clear communication
Review:
I’ve had a consistently good experience with Aptive Pest Control. Chris, the technician, arrived on time, explained what he was doing, and thoroughly treated the exterior. I appreciate that he took the time to answer questions and make sure I understood the service. Since starting with Aptive, I’ve noticed a clear reduction in pests around the home. Overall, dependable service and solid results.
17 April 2026
Reply from Aptive Pest Control - Sugar Land
Hi there,
Thank you for sharing such a thoughtful review, we really appreciate it. We’re glad to hear Chris delivered a dependable experience, arriving on time, explaining the service clearly, and taking the time to answer your questions. That level of communication and care is something we take seriously at Aptive, because it helps you feel confident in what’s being done around your home.
It’s also great to hear you’ve noticed a clear reduction in pests since starting service, that’s exactly the kind of result we aim for. At Aptive, we focus on making sure everything is handled thoroughly and consistently, so you don’t have to worry about it day to day. We appreciate you trusting us with your home and being part of the Aptive community.
-Jasmine
Julian was great!
11 April 2026
Reply from Aptive Pest Control - Sugar Land
It’s great to hear this, Tony. Thank you for sharing! We’re happy our service professional delivered friendly, professional service and left you with a great experience. Consistent, quality care is what we aim for every visit. We appreciate you choosing Aptive to handle your pest concerns!
-Alexis
Technician arrived on schedule and…
Technician arrived on schedule and explained the service. Provided feedback when complete.
8 April 2026
Reply from Aptive Pest Control - Sugar Land
Hi Marc,
Thank you for sharing this, we really appreciate it. At Aptive, we’re glad to hear your service professional arrived on time, clearly explained the service, and provided helpful feedback after completion. That level of communication is exactly what we aim for, so you always feel confident everything is handled from start to finish. Thank you for choosing Aptive and trusting us to keep things handled for your home.
-Jasmine
Julian did a great job treating our…
Julian did a great job treating our house. Addressed all of the issues that i brought up. Thanks again!
9 April 2026
Reply from Aptive Pest Control - Sugar Land
Thank you so much for taking the time to share your experience with us, Marcos! We're so glad that Julian was able to address all of your concerns and provide excellent service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest concerns with the reliable care you deserve!
-Alexis
No complaints about service or…
No complaints about service or technicians who perform the seevice.
31 March 2026
Reply from Aptive Pest Control - Sugar Land
Hi Debra,
Thank you for taking the time to share your feedback! We’re glad to hear that your service and our team have met your expectations.
At Aptive, we take pride in making sure every detail is handled so our customers can feel confident and worry-free. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Bee your best 🐝!
My experience with Aptive today04/07/2026 was an excellent experience because Bee the technology was very communicative with me.
He explained every detail about how he was going to treat my outside of my home for the season. He sprayed my home to combat the insects. Today, Bee 🐝 focused on treating for seasonal pests like ants, wasps spiders, and cockroaches. He applied treatments to the eaves, windows, doors, entry points, perimeter of my home, and all pest hotspots that he found on my property.
I thank you Aptive for sending Bee to my residence today.
31 March 2026
Reply from Aptive Pest Control - Sugar Land
We absolutely love hearing this, Sylvia! It’s great to know that Bee was communicative, took the time to clearly explain the seasonal treatment plan, and carefully focused on the key areas around your home. We’re glad he was thorough in addressing common seasonal pests and targeting entry points and hotspots to help keep your home protected as well!
We’ll be sure to pass your kind words along to him. Thank you for choosing Aptive to handle your pest concerns. We truly appreciate having you with us!
-Alexis
Ryan did a great job was very…
Ryan did a great job was very informative in what he was doing to get rid of ant etc.
10 March 2026
Reply from Aptive Pest Control - Sugar Land
Hi Sandra,
Thank you for sharing your feedback! We’re glad to hear that Ryan provided thorough service and took the time to explain the treatments for your ant issue. At Aptive, we believe that keeping customers informed and providing effective, professional service go hand in hand. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Great service!
Ethan was great. Knowledgeable, informative, professional. I told him exactly what I needed and where to spray. They send you pictures of your home and areas of notice. They send a text before arriving to inquire about any specific needs they should focus on when they come to service your property. I’ve been using them for over 7 years. Great service! They'll even come back to do a re-service if needed.
6 March 2026
Reply from Aptive Pest Control - Sugar Land
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that Ethan provided knowledgeable, informative, and professional service, and that he addressed your specific concerns so thoroughly. At Aptive, we take pride in clear communication, detailed service, and making sure every visit meets our customers’ needs, including sending updates and photos and offering re-services when necessary. We’re especially honored to have earned your trust for over seven years, and we truly appreciate you choosing Aptive to help protect your home!
-Jasmine
They were excellent in communication
They were excellent in communication, punctuality and service!
11 February 2026
Reply from Aptive Pest Control - Sugar Land
Hi Jamie,
Thank you for sharing your experience and for being part of the Aptive community. We’re thrilled to hear that our team delivered excellent communication, punctuality, and service.
Providing reliable, attentive care is at the heart of what we do, and feedback like yours lets us know we’re meeting that goal. We truly appreciate your trust in Aptive to care for your home!
-Jasmine
Friendly and Thorough
My representative, Isaiah, was extremely friendly and informative. He made sure to treat the interior and exterior of my house with care.
31 January 2026
Reply from Aptive Pest Control - Sugar Land
Hi Keith,
Thank you for sharing your experience. We’re thrilled to hear that Isaiah provided friendly, informative service and treated both the interior and exterior of your home with care. Service professionals who are attentive and thorough are exactly what we strive to provide at Aptive.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to deliver reliable, high-quality service for your home.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.