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Aptive Pest Control - Tacoma Reviews 

120
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TrustScore 4.5 out of 5

4.4

5009 Pacific Hwy E, Unit #8, 98424 Fife, WA, US

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Rated 5 out of 5 stars

Dakota's customer service is GREAT! We very much appreciate Dakota's personality; and also, there has been a very good outcome of success with his services. Already, in this short amount of time, we... See more

Company replied

Rated 5 out of 5 stars

He came on time, did a thorough job, extremely knowledgeable, efficient, and overall very friendly to boot. We ALWAYS have amazing technicians. I really don't know how you have so many good ones all a... See more

Company replied

Rated 5 out of 5 stars

We purchased a home and noticed the prior owner used Aptive. They came out the same day and provided a great rate to "restart" services. Evan showed up on-time and truly cared about our home. He is pr... See more

Company replied

Rated 3 out of 5 stars

We still have a rat issue after 3 months of service from Aptive Pest Control. We also have a bee hive that wasn’t even addressed or mentioned along with tiny odd bugs outside and inside. Customer serv... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Tacoma

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States

  • 12068953471
Promotion box for Aptive Pest Control - Tacoma

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

120 reviews

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4.4

All reviews

(120)

21,115 reviews in the last 12 months

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Rated 5 out of 5 stars

Jason provided excellent service and…

Jason provided excellent service and talked us through his process. He takes great pride in his work.

17 September 2026
Unprompted review
Aptive Pest Control - Tacoma logo

Reply from Aptive Pest Control - Tacoma

Hi Edward,

Thank you for the wonderful recognition of Jason! We’re glad he provided excellent service while taking the time to walk you through his process. His pride in his work clearly shines through, and that level of care is exactly what we value at Aptive. We’ll be sure Jason’s efforts are recognized. Thank you for trusting him to keep everything handled with care!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Best tech in the biz!

He came on time, did a thorough job, extremely knowledgeable, efficient, and overall very friendly to boot. We ALWAYS have amazing technicians. I really don't know how you have so many good ones all at the same company. You must have a great hiring and retention program.

11 September 2026
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi Kim,

Thank you for such wonderful feedback about our Aptive team! We love hearing that your service professional was punctual, thorough, knowledgeable, efficient, and friendly. It means even more to know you’ve consistently had great experiences with our service professionals. We truly appreciate your recognition of the people behind our service and your trust in Aptive to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Dakota's customer service is GREAT

Dakota's customer service is GREAT! We very much appreciate Dakota's personality; and also, there has been a very good outcome of success with his services. Already, in this short amount of time, we can tell the 'pest population' is subsiding! Dakota has an easy-going style, yet, gets right to work to get his services accomplished in a quick amount of time. THANK YOU Dakota!

5 September 2026
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi there,

Thank you for the wonderful recognition of Dakota! We’re thrilled to hear his friendly, easy-going approach is matched by efficient service and, most importantly, noticeable results. Seeing that pest activity is already subsiding is exactly what we want for our customers. We’ll be sure Dakota’s great work is recognized. Thank you for trusting Aptive to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Jesus & Russell came 1st thing this…

Jesus & Russell came 1st thing this morning and did a followup treatment. Polite and attentive when I explained our concerns ...

8 September 2026
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi Anna,

Thank you for recognizing Jesus and Russell’s great work! We’re glad they were polite, attentive, and took the time to listen to your concerns during the follow-up treatment. That personalized attention is exactly what our Aptive Promise is all about. We appreciate your trust in our team and are happy to make sure your pest concerns stay handled!

-Jasmine, Aptive Care Team

Rated 1 out of 5 stars

Crappy dishonest company

A young man came to my door last spring and disregarded my sign for no solicitation. He apologized but then laid out a pest control plan for spiders. I actually bought it for $87/mos. A couple weeks later my neighbor came to me complaining that “MY BUG GUY” was using my name, pointing out my home to tell them that I contracted with them and continued to hard sell to them as well as my other neighbors. I immediately emailed them, told them how upset I was that they were using this tactic and wanted my contract cancelled. I considered it finished only to find out that they disregarded my request and that they continued billing me.
I called them. I got passes to 3 different people- repeating myself all three times to be told them that there was $180. Cancellation fee. The two extra billing cycles I was billed after emailing them should have covered that right? No. They say that’s not the case. They are a crappy, dishonest company. Don’t use them.

15 May 2026
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi Ruth,

We’re sorry for the experience you’ve described with Aptive. A posted no-solicitation request should be respected, and we understand your concern about your information being referenced during conversations with neighbors. It’s also frustrating to believe you had requested cancellation only to later discover continued billing and a cancellation charge. Please email socialmedia@goaptive.com with your service address so we can review the sales interaction, your previous cancellation request, and the charges on the account to make sure these concerns are properly handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Purchased a New Home

We purchased a home and noticed the prior owner used Aptive. They came out the same day and provided a great rate to "restart" services. Evan showed up on-time and truly cared about our home. He is professional and his attention to detail is genuine. We look forward to years with Aptive.

31 August 2026
Unprompted review
Aptive Pest Control - Tacoma logo

Reply from Aptive Pest Control - Tacoma

Hi Ana,

Thank you for choosing Aptive for your new home! We’re thrilled to hear Evan made such a strong first impression with his punctuality, professionalism, and genuine attention to detail. We’ll be sure his great work is recognized. We appreciate the opportunity to protect your home and look forward to keeping things handled for many years to come!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

It was my first time meeting Dillon and…

It was my first time meeting Dillon and he introduced himself right away in a very professional but friendly manner. I let him know of a concern I had with hornets, and he addressed it right away. Not only did he address my concern he gave me knowledge of the hornets and also hung a trap. would recommend Dillon to any of my friend or family for services.

24 August 2026
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi Trevor,

Thank you for sharing your experience with Dillon! We’re glad his friendly introduction, professionalism, and knowledge helped you feel confident about the hornet concern. Addressing the issue and placing a trap demonstrates the thoughtful service Aptive strives to provide. We’ll be sure Dillon receives your recognition for making sure everything was handled with care.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Excellent people and service

Sean was great. he let me know before he was arriving and when he arrived. After he arrived he listened to my descriptions of the issues and then went to work. He was thorough and professional.

20 August 2026
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi Cameron,

Thank you for recognizing Sean’s great work! We’re glad he kept you informed about his arrival, listened carefully to your concerns, and completed the service thoroughly and professionally. His communication and attention to detail reflect how Aptive wants every visit handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The aptive agent who came today…

The aptive agent who came today listened to my requests and was attentive to all that needed doing. Definitely thorough 5 star service.

20 August 2026
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi Barbara,

Listening first and treating what matters most is exactly how great service should feel! We’re glad your Aptive service professional was attentive to your requests and made sure everything received thorough attention.

Thank you for the 5-star recognition and for choosing Aptive. We’re happy to know your pest control needs were heard and handled with care!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Friendly & thorough

The people at aptive are friendly and thorough. They communicate with me every step of the way and help me with my specific needs. It's made a big difference to our quality of life in our backyard

18 August 2026
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi Rex,

Being able to enjoy your backyard more comfortably is the kind of difference we love hearing about! We’re glad our service professionals stay connected with you throughout each visit, listen to your specific needs, and provide the thorough care your property deserves.

Thank you for continuing to trust Aptive with your home. Knowing our service has made a real difference in how you enjoy your outdoor space means a lot to us, and we’re happy to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

We've used Aptive for a few years now…

We've used Aptive for a few years now and have zero complaints. They are great about promptly coming out to resolve any issues that pop up, like sugar ants or rodents in our case. And their price seems to be compatible with similar services that have tried to obtain our business. I would definitely recommend their service for your post control.

31 January 2026
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Reply from Aptive Pest Control - Tacoma

Hi Michele,

Years of trust and zero complaints is an incredible compliment! We’re especially glad Aptive has been there promptly when unexpected concerns like sugar ants or rodents have popped up, and that you continue to feel you’re receiving great value from your service.

Thank you for being such a loyal Aptive customer and for recommending us to others. We truly appreciate your continued confidence in us and are happy to keep your pest control needs handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

My service technician ANTHONY was super…

My service technician ANTHONY was super helpful and thorough, needing extra help with ground hornets.

Getting regular scheduled visits with service department aka online help is an issue, however.

2 August 2026
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Reply from Aptive Pest Control - Tacoma

Hi Mary,

Thank you for your thoughtful review! We're thrilled to hear Anthony was helpful, thorough, and took the extra time to address your ground hornet concerns. We'll be sure to share your kind words with him.

We also appreciate your feedback regarding scheduling. We understand how frustrating it can be when arranging regular service isn't as seamless as it should be, and we'll be sure to share your comments with the appropriate team as we continue working to improve the scheduling experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!

-Jasmine, Aptive Care Team

Rated 3 out of 5 stars

We still have a rat issue after 3…

We still have a rat issue after 3 months of service from Aptive Pest Control. We also have a bee hive that wasn’t even addressed or mentioned along with tiny odd bugs outside and inside. Customer service on visits are good the guys who do the work are very professional and leave great detailed feedback on what they’ve done.

9 July 2026
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Reply from Aptive Pest Control - Tacoma

Hi there,

Thank you for taking the time to share your feedback. We're glad to hear our service professionals have been courteous, thorough, and provided detailed communication during each visit. At the same time, we're sorry to hear you're still experiencing rodent activity and have concerns about the beehive and other pests.

We'd appreciate the opportunity to review your account and treatment plan to ensure these issues are being properly addressed. Under Aptive's Promise, we're happy to schedule complimentary reservices for ongoing covered pest issues between your regular visits. Please reach out to socialmedia@goaptive.com directly so we can review your concerns, arrange your next service if needed, and get this handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Evan is very good and thorough when he…

Evan is very good and thorough when he services our home, as are all the Aptive employees. We are very glad we switched!

10 July 2026
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Reply from Aptive Pest Control - Tacoma

Hi Charlene,

Thank you for your wonderful review! We're thrilled to hear Evan and the rest of our team have provided you with thorough, high-quality service. It's especially rewarding to know you're glad you made the switch to Aptive.

We truly appreciate your trust and look forward to continuing to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The tech who came out yesterday for our…

The tech who came out yesterday for our service was friendly, knowledgeable, thorough, and even pointed out a landscape issue that warranted attention!

9 July 2026
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Reply from Aptive Pest Control - Tacoma

Hi Lady,

Thank you for taking the time to share your experience! We're so glad to hear your Aptive Service Professional was friendly, knowledgeable, and thorough during your visit. We love that they also took the time to point out a landscape issue that could benefit from your attention. It's those extra details that help us deliver the level of service we strive for.

We truly appreciate your trust in Aptive and are grateful for the opportunity to help keep your home protected. We've got it handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The technician was very courteous and professional.

The technician notified me while enroute, once onsite walked with me as I showed him my concerns, took care of the areas that I requested him to, explained the treatment that he'd be performing and sent via SMS photos of the work once he had completed the treatment.

25 June 2026
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Reply from Aptive Pest Control - Tacoma

Hi David,

Thank you for taking the time to share such a detailed review! We're thrilled to hear your Aptive service professional kept you informed every step of the way, from the arrival notification to walking the property with you, addressing your specific concerns, explaining the treatment, and even providing photos after the service was completed. That level of communication and attention to detail is exactly the experience we strive to provide.

We truly appreciate you choosing Aptive and trusting us with your home. Your feedback means a great deal to our team, and we look forward to continuing to provide you with thorough, transparent service. We've got it handled!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great service

Great service, always on time. I absolutely love the service pictures that we receive at the end of each treatment.

10 June 2026
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Reply from Aptive Pest Control - Tacoma

We appreciate your kind words, Rachael! We're delighted to hear that you've consistently received timely service and that the visit photos have been a valuable part of your experience. We know how important it is to feel informed about the work being completed, and we're glad those updates provide added confidence and transparency.

We're grateful for the opportunity to help with your pest control needs. Thank you for choosing Aptive and for taking the time to share your experience!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Great customer service.

Great customer service.

24 May 2026
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Reply from Aptive Pest Control - Tacoma

Hi Sue,

Thank you for sharing your feedback! We’re so glad to hear you had a great customer service experience with our team.

We truly appreciate you choosing Aptive and look forward to continuing to keep your pest concerns handled moving forward.

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

Staff was polite and wanting to provide…

Staff was polite and wanting to provide a good service. They asked the right questions and gave good feedback at the conclusion of the service.

9 June 2026
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Reply from Aptive Pest Control - Tacoma

Hi Randy,

Thank you for sharing your experience with Aptive. We’re glad to hear our team was polite, asked thoughtful questions, and provided helpful feedback at the end of your service visit.

We appreciate your trust in us and are happy to keep things handled so you always feel heard, informed, and confident in the care your home is receiving.

-Jasmine, Aptive Care Team

Rated 3 out of 5 stars

We need to explore a lower priced…

We need to explore a lower priced schedule with you. Can you please call 253-219-8948. If I do not answer, please leave a message with your phone number so I can Call back. Cynthia Rose.

21 May 2026
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Reply from Aptive Pest Control - Tacoma

Hi Cindy,

Thank you for reaching out and sharing this. We’d be happy to connect with you and go over options that may better fit your needs.

At Aptive, we want to make sure your service is both effective and feels like everything is handled in a way that works for your home and your budget. Please reach out to socialmedia@goaptive.com so this can be properly handled and reviewed together.

-Jasmine, Aptive Care Team

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