Technicians text when on way & when arrive as well as photos of what they have done! If I have a problem area they come back out & take care of it not make us wait until next visit !! We love Aptiv... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Technicians text when on way & when arrive as well as photos of what they have done! If I have a problem area they come back out & take care of it not make us wait until next visit !! We love Aptiv... See more
Company replied
Representative rang doorbell at 7pm Memorial Day. This is a gated community with signs that solicitation is not allowed. Rep implied HOA allowed him to solicit and provided names of some r... See more
Company replied
Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... See more
Company replied
For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Aptive Pest Control - Tacoma
They contact you before they come and then they send you a message when they finish detailing what all they did and what pests they treated for. They let you know what they see as potential problems. They will also come in and treat inside if you request and someone is home. They are friendly and professional. Their service is effective.

Reply from Aptive Pest Control - Tacoma
We are being overrun by spiders, we didn't have this problem until we switched services to Aptive Environmental. The technician that did our last service was very professional and friendly and treated all areas around the house but now you walk into spider webs everywhere especially on the front porch.

Reply from Aptive Pest Control - Tacoma
Quality, effectiveness, knowledge of tech and techs kindness and desire to please. His passion for quality and high worth ethic was very apparent!

Reply from Aptive Pest Control - Tacoma
The person who treated our home

Reply from Aptive Pest Control - Tacoma
Very thorough with inspection and treatment and communication is detailed with photos. I highly recommend.

Reply from Aptive Pest Control - Tacoma
Communication was good, let me know when they were to arrive. Able to adjust what was going to be treated for the day due to illness.

Reply from Aptive Pest Control - Tacoma
Continue to be impressed with Aptive Pest Control. Communication between the tech and customer is amazing from texting when in route to when on site. They take pictures of things they find and ask if there are any problem areas. Since signing up with them our ant and wasp/yellow jacket problem is now non existent now. Only part of the whole process I wasn't a fan of was the initial signup with the sales guy. Very high pressure and wouldn't take no for an answer. Overall I am happy with the service and with the price I pay as I was a tough cookie at signup.

Reply from Aptive Pest Control - Tacoma
Nothing but good experience with their work / service so far, but there's a pretty fast and hard sell approach, and (what seems to me to be) an unusual pricing system, ultimately a noticable bit higher than other exterminators I've used . I receive good service, but not frequent, as that's really how they work.

Reply from Aptive Pest Control - Tacoma
Fabulous service.
The young man that came out was right on time, polite, and went right to work. We had family with kids and dogs. A little chaotic…he wasn’t phased at all. We even offered him breakfast, which he declined.

Reply from Aptive Pest Control - Tacoma

Reply from Aptive Pest Control - Tacoma
I like the reminders sent for service by the company and service provider . I also appreciate that I can reschedule easily by text! Thanks!

Reply from Aptive Pest Control - Tacoma
Our tech (Dylan) was top notch. He was responsive to my questions, thorough, and efficient! He even went above and beyond by noticing another area needing treatment in our open garage. 10/10!!

Reply from Aptive Pest Control - Tacoma
I needed additional service beyond my current contract but didn't catch them before they left my house - They quickly did the add-on, obtained my signature and were back at my house to do the service that same afternoon. They listened, were quick to respond and were extremely courteous,

Reply from Aptive Pest Control - Tacoma
Really can’t stand that I was tricked into a 1 year contract
I was doing the same stuff the tech does
For rodents problems an still having issues an seeing rats and mice still
Every time tech comes out still is $130 charge
To buy out of contract is ridiculous amount

Reply from Aptive Pest Control - Tacoma
I disliked the fact that most of the time, if not all the the time, an arrival time or span of time be given so I may arrange my day accordingly. Also I understand if you can not get to back yard, but if you do not ring bell, you can not assume that we're not home and then just do part of the outside of house or not know, if places inside of house are in need of treatment.

Reply from Aptive Pest Control - Tacoma
They do an amazing thorough job! They have great communication. They contact you before they show up and they send you pics of the work that's been done. They focus on specific areas that you request.

Reply from Aptive Pest Control - Tacoma
Every time we get service, the people who do the work are polite, thorough. And ask if we have any concerns. The service provided is great! Thank you!!

Reply from Aptive Pest Control - Tacoma
The woman who worked at our home was very responsive to my concerns. She gave extra time and detailed application as we have a very significant problem with ants (although Aptive has been treating here for a year)

Reply from Aptive Pest Control - Tacoma
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.