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Aptive Pest Control - TacomaReviews 

105
TrustScore 4.5 out of 5

4.3

5009 Pacific Hwy E, Unit #8, 98424 Fife, WA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... See more

Company replied

Rated 5 out of 5 stars

For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... See more

Company replied

Rated 4 out of 5 stars

Missed a pretty sizable wasp nest under the back deck that we found cleaning the next day. Otherwise thorough, informative service. Also, could live without the harassment trying to get me to leav... See more

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Rated 5 out of 5 stars

Great service, always on time. I absolutely love the service pictures that we receive at the end of each treatment.

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Tacoma

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States

  • 12068953471
Promotion box for Aptive Pest Control - Tacoma

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

105 reviews

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4.3

All reviews

(105)

27,743 reviews in the last 12 months

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Rated 3 out of 5 stars

I disliked the fact that some area would be missed.

I disliked the fact that most of the time, if not all the the time, an arrival time or span of time be given so I may arrange my day accordingly. Also I understand if you can not get to back yard, but if you do not ring bell, you can not assume that we're not home and then just do part of the outside of house or not know, if places inside of house are in need of treatment.

28 June 2025
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Reply from Aptive Pest Control - Tacoma

Hi Calvin,

Thank you for your feedback—we completely understand how important it is to receive a clear arrival window and proper communication during your service. At Aptive, we aim to make every visit seamless, and we’re sorry this part of the experience fell short. We’ll be sure to address this with our team and would love the chance to help ensure a smoother service moving forward. Please feel free to reach out to us at socialmedia@goaptive.com. We truly appreciate you being part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars

They do an amazing thorough job

They do an amazing thorough job! They have great communication. They contact you before they show up and they send you pics of the work that's been done. They focus on specific areas that you request.

18 June 2025
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Reply from Aptive Pest Control - Tacoma

Hi Dorene,

Thank you so much for the wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Aptive—from the clear communication to the attention to detail and customized care. Our goal is always to keep you informed, involved, and confident in the work we’re doing, so it’s great to know the photos and proactive updates have made a difference. We appreciate you trusting us to focus on the areas that matter most to you and are proud to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Excellent service every time!

Every time we get service, the people who do the work are polite, thorough. And ask if we have any concerns. The service provided is great! Thank you!!

13 June 2025
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Reply from Aptive Pest Control - Tacoma

Hi Colleen,

Thank you so much for your kind words! We’re delighted to hear that our team consistently provides polite, thorough service and takes the time to listen to your concerns. At Aptive, delivering great service with care and respect is our top priority. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

The woman who worked at our home was…

The woman who worked at our home was very responsive to my concerns. She gave extra time and detailed application as we have a very significant problem with ants (although Aptive has been treating here for a year)

12 June 2025
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Reply from Aptive Pest Control - Tacoma

Hi Kristin,

Thank you for sharing your experience with us. We're really glad to hear that our service professional took the time to listen and go the extra mile during your recent visit—that level of care is exactly what we strive for at Aptive.

We understand how persistent ant issues can be, even with consistent treatment, and we appreciate your patience and continued trust over the past year. We’re committed to staying proactive and working with you until the problem is fully resolved.

Thanks again for being a valued part of the Aptive neighborhood—we’re here every step of the way!

-Jasmine

Rated 5 out of 5 stars

process is working well for our home…

process is working well for our home and our pest issues and the team is always prompt and communicative and we could not be happier with our service overall.

10 June 2025
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Reply from Aptive Pest Control - Tacoma

Hi Joanne,

Thank you for your wonderful feedback! We’re thrilled to hear that our process is effectively addressing your pest concerns and that our team’s promptness and communication have made a positive difference. At Aptive, delivering reliable, transparent service is what we’re all about.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and dedication.

-Jasmine

Rated 3 out of 5 stars

I have decided to continue pest control…

I have decided to continue pest control with a different company. I appreciate what you’ve done in the past but I’d like to have a local company as my service. Thank you.
Sandi Roberts

31 March 2025
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Reply from Aptive Pest Control - Tacoma

Hi Sandi,

Thank you for sharing your decision with us. We truly appreciate the opportunity we’ve had to serve you and are grateful for the trust you placed in Aptive.

We completely understand the desire to support a local company and wish you the very best with your new provider. If you ever need us in the future, we’d be happy to welcome you back and continue protecting your home.

Thank you again for being part of the Aptive family — we wish you all the best moving forward.

-Jasmine

Rated 5 out of 5 stars

Christian

Honest helpful and great team

3 June 2025
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Reply from Aptive Pest Control - Tacoma

Hi Jeff,

Thank you for recognizing our team's honesty and helpfulness! At Aptive, we're all about building trust and making sure you feel supported every step of the way. We're grateful to have you with us and look forward to continuing to provide the great service you deserve.

-Jasmine

Rated 5 out of 5 stars

Courteous and knowledgeable…

Courteous and knowledgeable technicians. Quick response. Thorough when doing their job.

3 May 2025
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Reply from Aptive Pest Control - Tacoma

Hi Michael,

Thank you so much for the thoughtful feedback! It’s great to hear that our Aptive service professionals have brought both courtesy and expertise to your experience—that’s exactly the kind of service we strive for every time. We also know how important it is to be responsive and thorough, so knowing you’ve felt that consistency means a lot to us. We’re lucky to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Service tech are always professional…

Service tech are always professional and it appears that the service being provided is having a positive impact against the pest we had problems with.

9 May 2025
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Reply from Aptive Pest Control - Tacoma

Hi Mike and Becky,

Thank you so much for sharing your experience with us! We're so happy to hear that our service professionals are leaving a positive impact on both your home and your pest concerns. At Aptive, we truly believe in the value of professional, effective service that not only addresses the issue at hand but also works toward long-term solutions. We're grateful for the opportunity to protect your space, and we're excited to continue helping you maintain a comfortable home.

-Jasmine

Rated 5 out of 5 stars

They always let me know when they will…

They always let me know when they will be arriving and if I have any concerns that they should be aware of, when they have completed their service they tell me everything that they did and text me pictures. Very professional and appreciated!

11 April 2025
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Reply from Aptive Pest Control - Tacoma

Hi Sam,

Thank you so much for sharing your experience! We’re thrilled to hear that our communication and thoroughness are making a difference for you. At Aptive, we pride ourselves on being transparent and attentive to your needs, and we’re so glad that our service has met your expectations. Your feedback means a lot to us, and we look forward to continuing to provide you with top-notch service!

-Jasmine

Rated 5 out of 5 stars

Nolan did a great service

Nolan did a great service. I’ve been a customer for 2 years and we are free of ants and spiders. The outdoor service is effective enough we have not needed an inside service. High,y recommended.

29 April 2025
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Reply from Aptive Pest Control - Tacoma

Hi John,

Thank you so much for sharing your experience! We're thrilled to hear that Nolan provided great service and that our outdoor treatment has removed the ants and spiders for two years. It’s wonderful to know you’ve been satisfied with our services and haven’t needed any additional treatments inside. We truly appreciate your recommendation and your continued trust in Aptive.

Thank you for being a valued member of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Great Company

This is the 3rd pest control company we tried and we will stay with them. I do not have to worry if pests are going to show up after they complete their service like we did with other I ones. I have referred others looking for pest control.
Thanks for the great service a great staff.

1 April 2025
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Reply from Aptive Pest Control - Tacoma

Hi Lena,

Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve found a lasting solution with Aptive and that you no longer have to worry about pests after service. It means the world to us that you’ve referred others to us, and we’re grateful for your trust in our team. At Aptive, we’re committed to providing consistent, reliable service with a friendly, professional staff, and we’re so happy to know we’ve met your expectations. Thank you for being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Show up time

Show up time, friendly, get things done you ask. Flexible with my schedule.

4 April 2025
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Reply from Aptive Pest Control - Tacoma

Hi Craig,

Thank you for your wonderful feedback! We're so glad to hear that our team was able to meet your needs and accommodate your schedule. At Aptive, we strive to be prompt, friendly, and flexible, and we truly appreciate your kind words. We look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

Great job as always!

Great job as always!

10 April 2025
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Reply from Aptive Pest Control - Tacoma

Hi Lonni,

Thank you so much! We love hearing that and truly appreciate your continued trust in Aptive. It means a lot to know we're consistently meeting your expectations -- we'll keep doing our best to deliver that same great service every time!

Thanks again for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Professional, kind & competent help to the rescue!

The technician, Orion, was professional, helpful and kind! Great customer service!
We appreciate the help with the rodent & tiny any problem that we get from time to time as we live in a dence wooded area, not to mention once again, the great customer service that we've always received!
Thank you, the Hechinger's

2 April 2025
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Reply from Aptive Pest Control - Tacoma

Hi Sharon,

Thank you so much, Hechinger family! We're thrilled to hear that Orion took great care of you -- he truly is a fantastic part of our team. Living in a dense wooded area care definitely bring some extra pest challenges, and we're so glad we've been able to help keep things under control for you. Your kind words about our consistent service mean a lot to us. Thank you for being such a valued part of the Aptive family -- we're always here when you need us!

-Jasmine

Rated 5 out of 5 stars

Quick service in tackling those 🐜🐜🐜🐜

Quick service in tackling those 🐜🐜🐜🐜. No more rat sightings, thank you!

3 April 2025
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Reply from Aptive Pest Control - Tacoma

Hi there,

Thank you for sharing your experience with us! We're so happy to hear that our quick service helped tackle those pesky ants and put an end to the rat sightings. At Aptive, we're committed to making your home comfortable, and we're thrilled to have been able to help. If you ever need anything further, don't hesitate to reach out!

-Jasmine

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