They missed several black widow webs on my patio. At 100 dollars a service this is unacceptable. Customer service has resolved my issue, and has provided an adequate solution with no hassle on my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This score has nothing to do with the Technicians. This is based on Aptive’s scheduling. We always request an 8-12 appointment. We’ve been scheduling our appointments with Aptive for at least three... See more
Company replied
Great communication before, during and after treatment. I had a particular question about the product and although the tech didn’t know right off hand, he immediately went to his vehicle to grab a res... See more
Company replied
It happened while I was gone! It often does. Other than one creature that appeared to be a cross between a centipede and a millipede, I hadn't noticed anything else. Creepy, crawly things get my immed... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4957 E 29th St, 85711, Tucson, AZ, United States
- 15203948163
We overthink pests so you don't have to.
4.5
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Technician was thorough
Technician was Fast, friendly, knowledgeable, thorough and proficient.
22 September 2026
Unprompted review
Reply from Aptive Pest Control - Tucson
Hi Timothy,
Thank you for the fantastic feedback! We’re glad your Aptive service professional delivered such a well-rounded experience by being efficient, friendly, knowledgeable, and thorough. It’s great to know you felt confident in the care your home received. We appreciate your trust in Aptive and are happy to keep everything handled with expertise and care!
-Jasmine, Aptive Care Team
Aptive does a great job of helping…
Aptive does a great job of helping address issues and technicians are vey knowledgeable.
24 August 2026
Unprompted review
Reply from Aptive Pest Control - Tucson
Hi Andrew,
Thank you for recognizing the Aptive team! We’re glad our knowledgeable service professionals have been able to address your concerns and provide the support you need. We believe great service starts with understanding the issue and knowing how to get it handled. We appreciate your trust in Aptive!
-Jasmine, Aptive Care Team
Five Star Experience
Communication by the techs, promptness and expertise in the scheduled service. Summary of job explained. Questions and concerns addressed.
A five star experience!
17 August 2026
Unprompted review
Reply from Aptive Pest Control - Tucson
Hi Julie,
From the timely arrival to the clear service recap, it sounds like every part of your visit came together just as it should! We’re especially glad your questions were answered and your concerns received the attention they deserved.
Thank you for choosing Aptive and sharing such wonderful feedback. We’re grateful for your trust and happy to keep your pest control needs handled with knowledgeable, attentive service!
-Jasmine, Aptive Care Team
Great communication before
Great communication before, during and after treatment. I had a particular question about the product and although the tech didn’t know right off hand, he immediately went to his vehicle to grab a resource and found the answer for me.
18 July 2026
Reply from Aptive Pest Control - Tucson
Thank you for sharing your experience with us, Shannon! We're delighted to hear that our Service Professional kept you informed every step of the way and took the time to find the answer to your question. We believe great service is about more than just the treatment; it's about making sure our customers feel informed and confident. We truly appreciate your kind words and thank you for choosing Aptive to help protect your home!
-Alexis, Aptive Care Team
Aptive does a great job!
Aptive does a great job!! Sometimes I get a scorpion lingering from somewhere but I kill it with some good spray and they are dead within seconds.
3 June 2026
Reply from Aptive Pest Control - Tucson
Hi Megan,
Thank you for the great review! We're happy to hear you've had a positive experience with Aptive. While the occasional scorpion can still find its way inside, we're glad to know your home is staying protected and that your pest concerns are being handled.
We truly appreciate your support and thank you for choosing Aptive!
-Jasmine, Aptive Care Team
They said they will take care of a pest…
They said they will take care of a pest problem and it gets done like wasp any many of them
3 July 2026
Reply from Aptive Pest Control - Tucson
Hi Evelyn,
Thank you for your kind review! We're glad to hear our team was able to take care of your wasp problem and deliver on our commitment. Making sure your pest concerns are handled effectively is what we strive for with every service.
Thank you for choosing Aptive!
-Jasmine, Aptive Care Team
Ni work was even completsd
The tech was on our property a total of 12 mins. Pictures sent showing "work completed" and the ground that was supposedly treated and sprayed was not wet in any of the pictures. Nine of the bait boxes were refilled and are all still empty, even though we requested twice for them to be serviced. No attempt was made to service our back yard, even though I was home and spoke to the tech when he arrived. This is our second contract with Aptive. We cancelled our previous one but gave them another try since not many places will service our area. I will not be renewing again.
8 June 2026
Reply from Aptive Pest Control - Tucson
Hi Chris and Shannon,
We’re really sorry to hear about this experience, and I completely understand why you feel disappointed and frustrated. What you described regarding the short service time, lack of visible treatment, missed areas, and bait box concerns is not the level of service we aim to provide.
It’s especially concerning to hear this happened during your second contract with us after giving Aptive another try. We truly appreciate that trust, and I’m sorry we didn’t meet it this time. We’d really like the opportunity to review your service in detail and understand exactly what happened so we can address it properly.
Please reach out to socialmedia@goaptive.com so we can take a closer look at your account and work toward making this right.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Tucson
Hi Harper,
Thank you for sharing this and for choosing Aptive. We’re glad to hear you’re happy with the rodent and insect protection.
That’s exactly what we aim for at Aptive, making sure both pests and concerns are fully handled so you can feel confident your home is protected year-round. We appreciate your feedback and your trust in us!
-Jasmine, Aptive Care Team
Friendly and very knowledgeable with…
Friendly and very knowledgeable with any questions I may have
12 May 2026
Reply from Aptive Pest Control - Tucson
Hi Dawn,
Thank you for taking the time to share this feedback. We’re really glad to hear your Aptive service professional was friendly and knowledgeable and took the time to answer your questions. That combination of clear communication and helpful service is exactly what we aim for every visit.
We appreciate your trust in Aptive, and we’ve got this handled on our end to keep delivering that same reliable, informative experience for your home moving forward.
-Jasmine, Aptive Care Team
Good service
7 May 2026
Reply from Aptive Pest Control - Tucson
Hi Denise,
Thank you for taking the time to share your feedback. I’m glad to hear you had a good service experience with Aptive. We work hard to make sure every visit is straightforward, reliable, and meets your expectations.
At Aptive, I focus on making sure your pest concerns are taken care of properly and consistently, because when your home is protected, it should feel like everything is handled without hassle. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Tucson
It’s great to hear the service professional was on time, knowledgeable, and efficient during your treatment, Jim! That kind of professionalism helps make the process smooth and straightforward, and we're so glad it stood out to you. Thank you for choosing Aptive to handle your pest concerns!
-Alexis, Aptive Care Team
Another good experience
Another good experience. We really like the product and now got the termite treatment too.
22 April 2026
Reply from Aptive Pest Control - Tucson
Hi Jon,
We really appreciate you sharing this, thank you. It’s great to hear you’ve had another good experience with Aptive and that you’re feeling confident enough in the service to add termite protection as well, that trust means a lot to our team.
At Aptive, we want you to feel like everything is handled and covered with care, from routine service to more specialized protection like termites. Thanks for choosing Aptive and continuing to be part of our community, we’re glad to have you with us.
-Jasmine, Aptive Care Team
Ali was on time and very thorough
Ali was on time and very thorough. He understood my concerns.
24 April 2026
Reply from Aptive Pest Control - Tucson
Hi Randy,
I really appreciate you sharing this, and it’s great to hear Ali showed up on time, was thorough, and took the time to understand your concerns. That level of attentiveness is exactly what I aim for at Aptive, making sure every visit feels clear, intentional, and focused on what matters most to you.
Thank you for choosing Aptive, I’m glad we could keep things handled for you, and I look forward to continuing that same standard moving forward.
-Jasmine, Aptive Care Team
Omar did a great job
Omar did a great job, was very nice and professional. I appreciated him leaving me extra insect traps in case I needed to replace one before the next treatment. Our insect and rodent problems have disappeared with Aptiv service.
21 April 2026
Reply from Aptive Pest Control - Tucson
Hi James,
Thanks so much for sharing this, we really appreciate the feedback and are glad to hear Omar provided a great, professional experience and took the extra step to leave you additional traps for peace of mind. It’s especially great to know you’ve seen your insect and rodent concerns improve with Aptive service, that’s exactly the kind of result we work hard to deliver. At Aptive, we’re focused on making sure everything is handled thoroughly and thoughtfully so you can feel confident between visits. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Aptive has a new communication system
Aptive has a new communication system. It is working well. Their service is hassle free end everyone i've met has been very polite and knowledgeable.
14 April 2026
Reply from Aptive Pest Control - Tucson
It’s great to hear the updated communication system is working well for you and that the service has continued to feel seamless, Lorren! We’re also glad every service professional you’ve met has been polite and knowledgeable. That consistency is something we work hard to maintain. Thank you for choosing Aptive to handle your pest concerns. We really appreciate having you with us!
-Alexis
Usually have great service
Usually have great service. Had technician who seemed new and didn't listen as well as I would have liked. Still, very polite and punctual, just needed to slow down a bit.
4 April 2026
Reply from Aptive Pest Control - Tucson
Hi Laurie,
Thanks so much for the feedback, we really appreciate it. I’m glad to hear your service professional was polite and punctual, but I’m sorry the communication didn’t feel as attentive as you would’ve liked this time.
At Aptive, we aim to really listen and tailor each visit, so we’ll make sure this is handled and used as coaching moving forward. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine
Reply from Aptive Pest Control - Tucson
We really appreciate you taking a moment to share this, Al. It’s great to hear that our service professional provided friendly and thorough service during your visit. We’re glad the experience felt smooth and well taken care of. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!
-Alexis
Service itself was fine
Service itself was fine. Too expensive, do not make it easy to cancel
28 March 2026
Reply from Aptive Pest Control - Tucson
Hi Kellie,
Thank you for sharing your feedback. At Aptive, we want every part of your experience to be fully handled, from the service itself to account management. We understand your concerns regarding pricing and cancellations and want to make things as clear and easy as possible. Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure everything is handled properly moving forward.
-Jasmine
Courteous and Dedicated Staff
Ali from Aptive was courteous, respectful, and thorough. He asked what pest problems needed to be addressed and took care of them. He took his time and took photos of the areas he was spraying. I was very pleased with his work.
29 March 2026
Reply from Aptive Pest Control - Tucson
Hi Rita,
We’re thrilled to hear that Ali provided courteous, thorough, and attentive service! At Aptive, we take pride in making sure every pest concern is fully handled, from identifying the problem to following up with detailed care, so you can enjoy a home that’s comfortable and worry-free.
-Jasmine
Aptive is a very corrupt company
Aptive is a very corrupt company. They provide online sign up that is not clear that payments are a monthly amount even though they only come out 4x year. The service is spotty. Some do a good job while others hurry through and state that eaves and windows were treated when they were not. Stay away from this company.
26 March 2026
Reply from Aptive Pest Control - Tucson
We really appreciate you taking a moment to share your concerns. Aptive does offer monthly payments, which is a customers total annual cost simply broken down into 12 predictable payments while treatments are automatically scheduled based on the selected plan's treatment frequency. This really helps with our customers who live in areas where pests are more prominent, especially during the warmer season, when additional treatments may be necessary. Monthly billing, as mentioned, keeps everything predictable and ensures we're on call for our customers without having to spend extra money.
However, we understand this may not be ideal for everyone, and some may prefer to pay the full amount after each completed treatment. If you’d like us to take a closer look at your account and the concerns you’ve raised, please email socialmedia@goaptive.com with your service address and any relevant details so we can review everything and help handle things with the care you deserve. We're here for you!
-Alexis
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.