Omar did a great job, was very nice and professional. I appreciated him leaving me extra insect traps in case I needed to replace one before the next treatment. Our insect and rodent problems have di... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This score has nothing to do with the Technicians. This is based on Aptive’s scheduling. We always request an 8-12 appointment. We’ve been scheduling our appointments with Aptive for at least three... See more
Company replied
Aptive has a new communication system. It is working well. Their service is hassle free end everyone i've met has been very polite and knowledgeable.
Company replied
They missed several black widow webs on my patio. At 100 dollars a service this is unacceptable. Customer service has resolved my issue, and has provided an adequate solution with no hassle on my... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4957 E 29th St, 85711, Tucson, AZ, United States
- 15203948163
We overthink pests so you don't have to.
4.5
Excellent
79 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This score has nothing to do with the…
This score has nothing to do with the Technicians. This is based on Aptive’s scheduling.
We always request an 8-12 appointment. We’ve been scheduling our appointments with Aptive for at least three years and Aptive does not accommodate our requests time and time again.
For morning appointments. Aptive has failed to accommodate our request. We have obligations and appointments scheduled after 12 and need Aptive maintenance between 8am and 12pm.
7 March 2026
Reply from Aptive Pest Control - Tucson
Hi Pat,
Thank you for taking the time to share your feedback. We truly appreciate your loyalty as part of the Aptive family over the past three years and are glad to hear your experience with our service professionals has been positive.
We completely understand how important it is to have appointments scheduled at times that work best for your schedule. I’m very sorry that we haven’t consistently been able to accommodate your preferred 8–12 time frame. Your feedback is important, and we’ll be reviewing it with our scheduling team to help improve how we handle specific time requests.
If you’d like, please reach out directly at socialmedia@goaptive.com with your service address, and we’ll do our best to ensure future appointments align with your requested morning window. We sincerely appreciate your patience and the trust you place in Aptive to protect your home.
-Jasmine
Enrique communicated ahead of his…
Enrique communicated ahead of his service visit and checked specific needs and did a great job!
3 March 2026
Reply from Aptive Pest Control - Tucson
Hi Harold,
Thank you for sharing your feedback! We’re thrilled to hear that Enrique communicated ahead of his visit, checked on your specific needs, and delivered a great service. At Aptive, our team works hard to provide attentive, thorough, and personalized care at every visit, and it’s always rewarding to hear when that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Satisfaction Guaranteed
Friendly, courteous, knowledgeable, and helpful staff. Always make sure to communicate prior to, during and after scheduled visits to ensure satisfaction.
19 February 2026
Reply from Aptive Pest Control - Tucson
Hi Jasmine,
Thank you for sharing your experience. We’re thrilled to hear that our team was friendly, courteous, knowledgeable, and helpful. At Aptive, clear communication before, during, and after each visit is a core part of how we make sure every customer feels informed and confident in the service we provide.
Your feedback reinforces the standard we strive for at every home, and we truly appreciate you choosing Aptive to protect your home and trusting us to deliver a positive experience.
-Jasmine
The service rep is always courteous and…
The service rep is always courteous and nice, they always ask what my request and problem areas are. They are quick and efficient, thank you.
12 February 2026
Reply from Aptive Pest Control - Tucson
Hi Rick,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional has been courteous, attentive, and efficient while addressing your specific needs. At Aptive, we take pride in providing reliable, thorough, and friendly service to every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Great communication
I know in advance when they are coming so I can unlock the gate. They also give notice same day before they arrive, ask if there are concerns and send pictures after.
15 January 2026
Reply from Aptive Pest Control - Tucson
Hi there,
Thank you for sharing your experience! We’re glad to hear that our advance notifications, same-day updates, and follow-up photos have made scheduling and service easier for you. At Aptive, clear communication and addressing any concerns are key parts of the service we aim to provide, and it’s great to know this has been your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Competence
Competence, politeness. Explained answers to my questions. Closed all gates.
10 January 2026
Reply from Aptive Pest Control - Tucson
Hi Gerald,
We’re glad to hear that our team provided competent and polite service while taking the time to answer your questions. At Aptive, we take pride in thorough, attentive service that ensures every detail is covered and your home is well cared for. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Reply from Aptive Pest Control - Tucson
Hi Jay,
Thank you for sharing your experience! We’re thrilled to hear that you found our communication clear and the service excellent. At Aptive, we strive to provide both reliable service and open, helpful communication to ensure every customer feels confident and cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to keep delivering the best experience possible.
-Jasmine
Great!
Has great communication! Very easy to get a hold of if needed. And barley have any bugs since we started our service.
23 December 2025
Reply from Aptive Pest Control - Tucson
Hi Sabrina,
Thank you for sharing your experience! We’re so glad to hear that our communication has been clear and easy, and that your home has stayed largely protected since starting service. At Aptive, we take pride in providing reliable service and being accessible whenever our customers need us.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours encourages our team to keep delivering top-notch service.
-Jasmine
Aptive's technicians are very professional
Aptive's technicians are very professional. They notify you when they are on their way, ask about any new pest concerns, and document their work thoroughly with pictures of the treated area and a thorough explanation of treatments.
6 December 2025
Reply from Aptive Pest Control - Tucson
Hi Francine,
Thank you for taking the time to share your experience! I’m thrilled to hear that our service professionals are professional, communicative, and thorough in their work. Providing clear explanations and documenting treatments with pictures is something we take pride in at Aptive, and it’s wonderful to know it’s making a difference for your home.
We truly appreciate having you as part of the Aptive neighborhood and for trusting us to keep your home protected from pests.
-Jasmine
Excellent Service
Excellent Service. The technicians are always friendly & thorough. They take great care of my house, property.
26 November 2025
Reply from Aptive Pest Control - Tucson
Hi Timothy,
We’re so glad to hear about your experience! At Aptive, providing friendly, thorough service while taking great care of your home and property is a top priority, so it’s wonderful to know our team consistently delivers on that. Feedback like yours motivates us to continue offering attentive and reliable service.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
Great experience
Staff are friendly, typically on time, and address and issues you have had since the last visit
19 November 2025
Reply from Aptive Pest Control - Tucson
Hi Robert,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been friendly, punctual, and attentive in addressing any concerns since your last visit. At Aptive, we take pride in providing reliable, thorough service so our customers can feel confident and comfortable in their homes.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.
-Jasmine
Reply from Aptive Pest Control - Tucson
Hi Gary,
Thank you for sharing your feedback! We’re so glad to hear that our team was thorough and professional during your service. Providing reliable, high-quality service is always our goal, and it’s wonderful to know that came through for you.
We truly appreciate you being a part of the Aptive neighborhood and giving us the opportunity to protect your home.
-Jasmine
The technician (I think it was Damian)…
The technician (I think it was Damian) gave us good advise about rodent problem in front yard. Everything was sprayed around the exterior of the house. Did remind him to check the bait boxes, which were empty.
15 November 2025
Reply from Aptive Pest Control - Tucson
Hi Gary,
Thank you for taking the time to share your experience. We’re glad to hear that Damian was able to provide helpful advice about your rodent concerns and that your home was treated thoroughly on the exterior.
We appreciate you letting us know about the bait boxes. Proper maintenance of those is important, and we want to make sure everything is set up correctly to keep your home protected. Please reach out to us at socialmedia@goaptive.com so we can ensure your bait boxes are checked and addressed promptly.
Thank you for being part of the Aptive neighborhood. We appreciate your feedback as it helps us continue providing the high level of service our neighbors deserve.
-Jasmine
I like that they text the client...
I like that they text the client before they arrive and let us know when they are going to be there w/in minutes. And when they finish they send the client another text with pics showing them what they did during their time. Sometimes they (not all techs) forget to spray the garage. That happened to me and I had a few scorpions in my garage. Even if they spray sometimes the scorpions come out, maybe they were hiding when they sprayed the first time. I always get GOOD techs that do my house, but the last time I wasn't home and they weren't able to get the garage. Is there a way where I could get someone to come back out just to do the garage?
I started with them when they started the business in Tucson. It's a great company, even the people who answer the phones if you need to cancel or add a service or whatever. I am GLAD that I found them or if they found me.
7 November 2025
Reply from Aptive Pest Control - Tucson
Hi Megan,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you appreciate our updates, photos, and the professionalism of our service team. At Aptive, we work hard to provide thorough, reliable pest control, and it’s wonderful to know you’ve had good experiences with our service professionals and staff over the years.
We understand how frustrating it can be when scorpions appear in areas like the garage, especially if a visit is missed or they were hiding during treatment. We’d be happy to schedule a reservice specifically for your garage to ensure it’s fully addressed. Please reach out to us at socialmedia@goaptive.com so we can get that scheduled for you.
We’re glad to have you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.
-Jasmine
Knowledgeable and great service
They are knowledgeable, courteous, and respectful. They cover more ground and areas than most other pest control companies. Great service
8 November 2025
Reply from Aptive Pest Control - Tucson
Hi Jeff,
Thank you so much for taking the time to share your experience! We’re delighted to hear that our team’s knowledge, courtesy, and respect stood out to you, and that you appreciate the extra care we take to cover all areas of your property. At Aptive, we aim to go above and beyond standard pest control, and it’s wonderful to know our approach is making a difference for you.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to provide dependable, thorough service that keeps your home protected.
-Jasmine
Reply from Aptive Pest Control - Tucson
Hi Ernest,
Thank you for sharing your feedback! We’re glad to hear that our service professional was courteous, communicated clearly, and provided thorough service. At Aptive, we take pride in delivering reliable and attentive service, and it’s great to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our efforts.
-Jasmine
Enrique the technician is just…
Enrique the technician is just wonderful. He explained the work he would perform at my home, he listened to my concerns and was just an outstanding representative for your company.
28 October 2025
Reply from Aptive Pest Control - Tucson
Hi Patrice,
Thank you for sharing your experience. We’re thrilled to hear that Enrique provided such outstanding service, listened to your concerns, and clearly explained the work he performed. At Aptive, we take pride in service professionals like Enrique who go above and beyond to make our customers feel heard, informed, and cared for. We appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Tucson
Hi Robbie,
Thank you for sharing your experience. We’re thrilled to hear that our team provided professional, timely, and thorough service. At Aptive, we strive to deliver reliable pest protection while making our customers feel confident and cared for. We appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Great technician.
24 October 2025
Reply from Aptive Pest Control - Tucson
Hi Garry,
Thank you for sharing your feedback. We’re glad to hear that you had a great experience with our service professional. At Aptive, we take pride in our service professionals who are knowledgeable, thorough, and committed to providing outstanding care for every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and high-quality service.
-Jasmine
Technician went out of his way to advise on on preventing rodent instrusion into house.
The technician (sorry - forgot his name) located probable entry points for rodents to get in the house and explained how to block them. I followed his advice and have not seen any evidence of rodent instrusion.
16 October 2025
Reply from Aptive Pest Control - Tucson
Hi Terry,
We’re so glad to hear that our service professional was able to identify potential entry points and provide helpful guidance to prevent rodent intrusion! At Aptive, we take pride in providing thorough inspections, clear recommendations, and effective solutions so our customers can feel confident their homes are protected. Thank you for being a valued part of the Aptive neighborhood, and we’re glad to know your home is comfortable.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.