Aqua Plus Filtration Reviews 268

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Disappointing - ORDER SUMMARY Under Sink O-Rings 10" × 2.5 - 2 PACK Quantitiy : 1 $18.00 1 Micron Coconut Carbon Filter Block Quantitiy : 2 $79.90 Subtotal $97.90 Shipping $0.00 Tax $8.90... See more

Rated 5 out of 5 stars

I bought a bench top water filtration unit from Aqua Plus in Sydney, and I am 100% happy with the quality of the product, great tasting water it produces, and fast three day delivery to my remote,... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service. Online chat with their salesman answered many questions, and helped make the decision to buy. The filter appears to be perfect for our application. The delivery was ve... See more

Company replied

Rated 5 out of 5 stars

I ordered 8 sediment filters by mistake and Aqua Plus Filtration refund it in very satisfactory prompt manner. Thank you Aqua. In future I will make proper choice to avoid unnecessary problems. Thank... See more

Company details

  1. Water Purification Company
  2. Kitchen supply shop

About Aqua Plus Filtration

Information provided by various external sources


AQUA WATER FILTRATION

Remove up to 99% of contaminants from drinking water.

FlightCentre

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

268 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

For the van

Quick turnaround from purchasing to delivering and looks like a well made product

16 November 2023
Rated 5 out of 5 stars

Great tasting water

Expert advice from the representatives at the Leisure Fest show at Sandown Racecourse. I purchased the inline water filter in 2022 at the same show and have been very impressed with the clean taste of water I have enjoyed from many varied water sources, from caravan parks to a Showground.

6 October 2023
Unprompted review
Rated 4 out of 5 stars

Review too early

You are asking for a review and I haven't heard if my order has been sent yet. I had confirmation of my order on 23rd September and I hope my delivery is on its way (1 October).
Update 2 October. Product received via Australia Post. Looks good. Uprated from 1 to 4 stars

23 September 2023
Aqua Plus Filtration logo

Reply from Aqua Plus Filtration

Hi Dave,

Thank you for bringing this to our attention.

Upon further investigation we would like to advise the order was shipped by Australia Post in a timely manner from our end (within 2 days of receiving your order). Unfortunately once the parcel is dispatched there is very little control we have in regards to the transit of parcels as this is based on Australia Post schedules and locations of the delivery etc.

We would kindly appreciate if you could revisit this review as the order was sent in a timely manner from our warehouse.

Should you wish to discuss or have any questions please do not hesitate to contact us on info@aquaplusfiltration.com.au

Kind regards,
Aqua Plus team

Rated 2 out of 5 stars

Lack of information

After a week from purchase I am still waiting for email regarding delivery information as stated on order confirmation. I submitted enquiry (after 1 week) as to any issues with purchase etc but as yet have not received acknowledgement of enquiry.
Peter

19 September 2023
Rated 5 out of 5 stars

Great tasting water

We have been using Aqua plus filtration for years now both at home and in our caravan, couldn’t be happier. The water tastes great, I cannot drink tap water without it.

16 September 2023
Unprompted review

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