Aqua Plus Filtration Reviews 268

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Disappointing - ORDER SUMMARY Under Sink O-Rings 10" × 2.5 - 2 PACK Quantitiy : 1 $18.00 1 Micron Coconut Carbon Filter Block Quantitiy : 2 $79.90 Subtotal $97.90 Shipping $0.00 Tax $8.90... See more

Rated 5 out of 5 stars

I bought a bench top water filtration unit from Aqua Plus in Sydney, and I am 100% happy with the quality of the product, great tasting water it produces, and fast three day delivery to my remote,... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service. Online chat with their salesman answered many questions, and helped make the decision to buy. The filter appears to be perfect for our application. The delivery was ve... See more

Company replied

Rated 5 out of 5 stars

I ordered 8 sediment filters by mistake and Aqua Plus Filtration refund it in very satisfactory prompt manner. Thank you Aqua. In future I will make proper choice to avoid unnecessary problems. Thank... See more

Company details

  1. Water Purification Company
  2. Kitchen supply shop

About Aqua Plus Filtration

Information provided by various external sources


AQUA WATER FILTRATION

Remove up to 99% of contaminants from drinking water.

FlightCentre

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

268 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The online purchasing process is simple…

The online purchasing process is simple and easy to follow. The company provided immediate feedback about the status of the order and followed up with details of the shipping date. The order was shipped within a day.

5 July 2023
Rated 3 out of 5 stars

One thing I think you can improve is…

One thing I think you can improve is your delivery time. Pretty sure my filter took 2 weeks or more to get to me. Other online purchases take just a few days.

29 March 2023
Aqua Plus Filtration logo

Reply from Aqua Plus Filtration

Hello William,

Trust you are enjoying your new water filter. We are sorry to hear about your recent experience.

This has been investigated with our dispatch team and we can confirm the order was sent in a timely manner. Unfortunately, due to the Easter long weekend delays by Australia Post were out of our control. We pride ourselves on our delivery efficiency and our track record of dispatch and delivery is set at a very high standards.

Regards,
Aqua Plus Filtration

Rated 5 out of 5 stars

I saw your product at the caravan…

I saw your product at the caravan camping and 4 WD show at Rosehill last year and decided it was what I needed, just took some time to get to this stage of my fittout. I'll say hello when checking out the show this year.

25 March 2023
Rated 5 out of 5 stars

Inline Filter/ 10” Whole House Unit

Excellent customer service received at the Albury Caravan 4x4 show. Excellent show deal which was a lot better compared to the local shop. Purchased an Inline Water Filter for the caravan and a whole house filtration system which has provided my family with crystal clear water.

25 March 2023
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of meeting Rob and…

I had the pleasure of meeting Rob and Mavis (what a beautiful couple) at a Trade show in W.A and I brought a bench top water filtration system off them. I must say, best decision I have made. As soon as I connected it and started using it, my water tasted so much cleaner and no chlorine taste.
There customer service was 10/10 and I would highly rate using this company.
The price I paid was half of what other companies charge and the quality is far more premiuim. 10/10 in all areas.
Tarina. QLD

12 March 2023
Unprompted review
Rated 5 out of 5 stars

Extremely happy with this product have…

Extremely happy with this product have used extensively since purchasing & have recommended to all our friends who have also purchased highly recommend .. purchased at the show from very helpful gentleman

8 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service.

Firstly price is always a consideration when purchasing online. Top points here and the time it took to post the order from receipt was very good. Item arrived and put into service immediately so hopefully it will live up to it’s reputation.

2 February 2023

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