Ordered plants over a week ago and no response from the company except order (and money) received. Sent several emails but no response. I tried this company over a couple of others i used in the past... See more
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This company has never disappointed me. Healthy, well developed plants with lush, trailing root systems. I've been doing business with aquariumplants.com for a long time and will continue to do so b... See more
The plants are quality and arrive in excellent condition every time I have probably ordered a water lily and/or aquarium plants about 6 or more times. Reliable packaging and Shipping notification... See more
This is one of a few live plant shops that will ship to Hawaii at a reasonable price. My order was filled promptly and the plants arrived in excellant condition. It would be helpful if the plants we... See more
Company details
Information provided by various external sources
freshwater aquarium plants aquatic plants CO2 aquarium substrate "freshest aquarium plants in the industry"
Contact info
PO Box, 33565, Tampa, United States
- 605.368.2600
- orders@aquariumplants.com
- aquariumplants.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Updated Review
Ordered plants over a week ago and no response from the company except order (and money) received. Sent several emails but no response. I tried this company over a couple of others i used in the past. My mistake, so far!! We will see if, when and what I get from them. If all is satisfactory I will provide an updated review. But right now I would suggest using some of the other more reputable on-line companies for your plants. Update 8/7/26. Received my plants. All of them in good condition. Found just a few snails in a couple of them. I will but again from this company
Excellent plants care
Excellent care of the plants they sell. I was astonished when i saw the beautiful plants i ordered. Once delivered it was well worth the wait. Im glad they are in business as i will surely continue to purchase from this retailer.
I have always had good experience with…
I have always had good experience with their plants and Co2 equipment. However my last order before the hurricane Helene has not arrived and their website is not available. Located in Tampa FL so may got hit by the hurricane.
Top rate company
Packaging is always top rate and the team always seems to throw in an extra plant. I’m a long time costumer and never had an issue. I recommend shopping here!
Plants arrived healthy
I never got my plants.
The worst customer service EVER
The worst customer service I've ever had. They did not respond to any of my emails or phone calls UNTIL I filed a complaint. Their idea of 'making it right' was to pretend to send me another shipment of plants (I never received anything from them) and then ask that I remove my original review. "I've never had anyone go so hard on me for not sending out my products on time" after that guilt trip, I was told someone in their store had passed away making them get behind of shipments. It was so unprofessional. You ruined the gifts I had planned to give to my husband for his birthday then you gave me false hope you would make it right. What a joke. Good thing Paypal knows how to do the right thing and refunded me.
You sent me the wrong plants
You sent me the wrong plants, I wrote to you about it, and you haven't responded.
Even though there was a slight shipping…
Even though there was a slight shipping delay, the plants arrived in fantastic condition. Paying for insulation was worth it. My fish are very happy.
The shipping company you used took…
The shipping company you used took eight days to get the plants to me all dead I have reaced out a couple times to try and fix the problem and you won't respond.
Plants arrived in great condition
Plants arrived in great condition. Very well packaged
Great customer service great product…live plants
Great customer service great product and quality
Ships to Hawaii
This is one of a few live plant shops that will ship to Hawaii at a reasonable price. My order was filled promptly and the plants arrived in excellant condition. It would be helpful if the plants were labeled (purchased the assortment) so that a person new to the hobby, like myself, can research the plants and better understand how to plant, where to plant and how to care for the plants.
Love this Site!
Website is designed and organized really well so shopping for products is easy. Packaging and shipping was great! I called customer service with a question about shipping price and they were super nice and courteous! I’ll definitely be purchasing from them again.
I got the wrong plant & when I…
I got the wrong plant & when I contacted the seller to fix the issue, I did not get any response.
all plant died
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