AquariumPlants.com Reviews 

2,159
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered plants over a week ago and no response from the company except order (and money) received. Sent several emails but no response. I tried this company over a couple of others i used in the past... See more

Rated 5 out of 5 stars

This company has never disappointed me. Healthy, well developed plants with lush, trailing root systems. I've been doing business with aquariumplants.com for a long time and will continue to do so b... See more

Rated 5 out of 5 stars

The plants are quality and arrive in excellent condition every time I have probably ordered a water lily and/or aquarium plants about 6 or more times. Reliable packaging and Shipping notification... See more

Rated 5 out of 5 stars

This is one of a few live plant shops that will ship to Hawaii at a reasonable price. My order was filled promptly and the plants arrived in excellant condition. It would be helpful if the plants we... See more

Company details

  1. Aquarium shop

Information provided by various external sources

freshwater aquarium plants aquatic plants CO2 aquarium substrate "freshest aquarium plants in the industry"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(2,159)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Never Mind My Over-reaction

I placed a negative review here which I have deleted. It was based on a misunderstanding and was more severely worded than was necessary. While there was a communications failure here - something for which I am at least partly responsible - it did not merit a public reprimand, and certainly not the one star downgrade. Mistakes happen and it's no good ruining a good relationship over it. Aquarium Plants has never really disappointed me, and I hope to remove the bad impression I made on anyone who may have seen the review. I am making this statement as a token of good faith that I wish for my relationship with Aquarium Plants to endure. I do honestly believe they do their best, and I extend my apologies.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

This is the second year I have ordered…

This is the second year I have ordered waterlilies and water plants from Aquariumplants, because all the plants and lilies I have ordered arrive fresh and very healthy and very well packaged. The plants grow up and bloom, bringing beauty to my Koi pond.

30 April 2024
Rated 5 out of 5 stars

Tried other venders, came back to the good guys.

Excellent service, excellent plants! I have purchased plants from this vender twice before, going back nearly twenty years, and had great results. After several years hiatus from the hobby, I tried two other sellers and had to redo everything. I will only buy from this company!

30 April 2024
Rated 4 out of 5 stars

Watch the date you sent money

I bought several things, money changed hands, didn’t get the items, 8 days went by, no communication no items. I emailed and was ignored two or three times but then I got a phone call. Guy said he’s sending it out. I don’t know if he got my order and ignored me or what but I paid for two day expedited mail and he didn’t apologize or offer my shipping money back ($9.99). Just checked on my address. I’ve used them before and got some yuck snails in the plants. Still not sure what to do about that.

30 April 2024
Rated 4 out of 5 stars

healthy plants

Excellent healthy plants
Great phone service inquiry on plants care.

I can still use more advice on plant care
Waiting on email reply

24 April 2024
Rated 5 out of 5 stars

Great company

I have purchased many plants as well as my C02 system for my planted tanks from aquariumplants.com I've never been disappointed by any order. A+ company..

23 April 2024
Rated 5 out of 5 stars

Beautiful, vibrant plants

The Plants were vibrant, healthy and beautiful when they arrived. There are always many varieties of plants to choose from, I am never disappointed when I order from AquariumPlants.com

23 April 2024

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