I must say, this is the first experience purchasing a wig. The hair exceeded my expectations, it’s soft, the quality is top tier, beginner friendly, it’s easy to install and melted well with my comple... See more
Company replied
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Review summary
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By far the BEST place I have ever ordered from, not only is the hair gorgeous every time but the customer service goes above and beyond super quick to respond they are super helpful with everything! I... See more
Company replied
Best wigs I have ever invested in. I have purchased 2-3 wig/ units from Arabella and they over exceeded my expectations. The lace is easy to melt and look as if the hair is coming out of my scalp. I h... See more
Company replied
I love the ear taps they provided with my frontal wig = game changer! First place I was able to find a wig that is fully customized, and the draw string in the cap is amazing. It was able to fit snug... See more
Company replied
Company details
Written by the company
Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
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4.5
Excellent
1k reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I was looking for a wig for my birthday
I was looking for a wig for my birthday, and I came across Arabella Hair and im so so happy I bought the wig! The wig that i ordered was just like the one in the picture😍!
5 February 2026
Unprompted review
Reply from Arabella hair
Hi bernice lusengu
We’re so thrilled to hear that you’re happy with your wig and that it’s exactly like the picture! 😊 We hope it adds that extra special touch to your birthday look. If you need anything else, feel free to reach out—we’re always here to help!
Arabella hair
The wig came in the colour o ordered I…
The wig came in the colour o ordered I haven’t experienced shedding. The hair is slick and soft in my hands , this is the second time I’ve ordered a wig and I’m very satisfied
4 February 2026
Unprompted review
Reply from Arabella hair
Hi Alem
We’re so happy to hear you’re satisfied with your second order! 😊 It’s great that the color and quality are exactly what you wanted, and that you haven’t experienced shedding. Thanks for sharing your positive experience with us! If you ever need help with anything else, just let us know!
Arabella hair
Great hair
Great hair, great lace and package came quick! Received in 3 days
29 January 2026
Unprompted review
Reply from Arabella hair
Hi Riah
Thank you for your feedback! We're so glad to hear you loved the hair and the quick delivery! 😊 If you need any tips or have any questions, feel free to reach out!
Arabella hair
Reply from Arabella hair
Hi AmberJohnson
Thanks for your feedback! We're so happy to hear you're loving your hair and that the shipping was fast! 😊 Let us know if you need anything else!
Arabella hair
Great company and product
Great company and product. They were very patient with me and I love the wig.
30 January 2026
Unprompted review
Reply from Arabella hair
Hi Darnell Vithanage
Thank you so much for your kind words and support! We’re really happy to hear that you love the wig. Your satisfaction means a lot to us, and we truly appreciate your patience and trust. If you need any help in the future, please don’t hesitate to reach out. 💖
Arabella hair
The product was delivered in a timely…
The product was delivered in a timely manner. The midnight blue color is absolutely gorgeous. I have not installed the wig yet waiting for Mardi Gras will come back and provide updates.
20 January 2026
Unprompted review
Reply from Arabella hair
Hi Mia Ynvphatt White
Thank you so much for your kind feedback! We’re glad to hear the delivery was timely and that you love the midnight blue color—it’s one of our customer favorites.
Hope you have an amazing look for Mardi Gras! We look forward to your update after installation. If you need any tips or support, feel free to reach out anytime.
Arabella hair
Dark plum unit Fab❤️…
Got it way earlier than estimated loved that! Its my first time buying from the site and i got the dark plum 13*6 unit with lace and the hair is fire!! Very soft, cant wait to install for my birthday in February ❤️
24 January 2026
Unprompted review
Reply from Arabella hair
Hi Deneishe Campbell
Thank you so much for sharing your experience! 💜 We’re thrilled to hear your order arrived earlier than expected and that you’re loving the dark plum 13×6 unit. It means a lot that this is your first purchase with us, and we’re so happy the hair quality impressed you.
We hope your birthday install in February turns out absolutely stunning—thank you again for choosing us and trusting our hair!
Arabella hair
Not worth the money
Not worth it. The hair instantly got nappy you can see the lace doesn't blend in very well. Very disappointed that I spent all that money. I won't be buying hair from this vendor in the near future.
26 January 2026
Unprompted review
Reply from Arabella hair
Hi Grace
Thank you for your feedback. We are sorry to hear that you are disappointed with your purchase. We always strive to ensure that all our products meet the highest standards, and we regret that this time we did not meet your expectations. We highly value your feedback and hope to resolve this issue for you. Please contact our customer service team. If the product is unused, we will assist you with a return or exchange. Thank you for your understanding, and we hope to have the opportunity to improve your shopping experience.
Arabella hair
Return customer
I received my order in a very timely manner. I have ordered from this company before, and I was very satisfied! The new unit that I received is very soft and just what I ordered. I would definitely be ordering from this company in the future. I have not worn the unit yet, because I am still wearing the other units I have purchased. The units are definitely a great quality and last a long time. I am very grateful for this company!
26 January 2026
Unprompted review
Reply from Arabella hair
Hi Nish Meechelle
Thank you so much for your kind words! We're thrilled to hear that you're happy with your order and that the quality of our units continues to meet your expectations. It's always great to hear from returning customers, and we're honored to have earned your trust. We appreciate your loyalty and are looking forward to serving you again in the future. If you ever need any assistance or have any questions, don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new unit when you're ready to wear it!
Arabella hair
The wig is beautiful
The wig is beautiful, I love the color and texture. The drawstring makes it perfect fit but I would have preferred it at 180% density. There was no option to choose which density.
13 January 2026
Unprompted review
Reply from Arabella hair
Hi Bolaji Obasuyi
Thank you so much for your feedback! We're thrilled to hear that you love the color and texture of the wig. We're glad the drawstring provided a perfect fit as well. We understand your preference for a 180% density and apologize that the option wasn't available at the time of purchase. Your input is valuable, and we'll definitely take it into consideration for future offerings. If you ever have any other questions or need assistance, please feel free to reach out. We appreciate your support and hope you continue to enjoy your wig!
Arabella hair
First off the hair looks dry and…
First off the hair looks dry and straggly fresh out the package. The wig cap itself is entirely too small. the hair doesn't hold curls well and it sheds like crazy. Truly a waste of money
11 January 2026
Unprompted review
Reply from Arabella hair
Hi Brittany Brassfield
Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
All of our wigs are made from 100% human hair and are quality-checked before shipping, but hair texture, curl retention, and shedding can sometimes vary depending on handling, styling methods, and environmental factors.
Regarding the cap size, we offer standard cap measurements, but we understand that fit can differ from person to person. We sincerely apologize if this was uncomfortable for you.
We take concerns like dryness, shedding, and curl hold very seriously and would love the opportunity to make this right. Please contact our customer service team with your order number and photos/videos if possible, and we will do our best to provide a reasonable solution for you.
Thank you again for bringing this to our attention. We appreciate your feedback and the chance to improve.
Arabella hair
The midnight blue pre everything
The midnight blue pre plucked, pre bleached, pre curled and pre parted, 250% density, is an Excellent unit!! I love it and I’m getting sooo many compliments. Very minimal shedding and the color is perfect!
21 January 2026
Unprompted review
Reply from Arabella hair
Hi Annette Uzoh
It’s awesome to hear that you’re loving the midnight blue wig! Thank you for sharing your feedback. We’re so happy it’s getting you all those compliments, and we’re thrilled that the minimal shedding and perfect color lived up to your expectations. If you ever need another one or have any questions, feel free to reach out!
Arabella hair
The wig was okay maybe I just received…
The wig was okay maybe I just received a bad batch of hair.
5 January 2026
Unprompted review
Reply from Arabella hair
Hi there
Thank you for your feedback! We're sorry to hear that you weren't fully satisfied with the wig. To better understand the issue, could you please share more details about what didn’t meet your expectations? We truly value your experience, and we'd like to make sure everything is addressed to your satisfaction. Please don’t hesitate to contact us anytime— we’re here to assist and will do our best to resolve any concerns you may have.
Arabella hair
The hair is great
The hair is great, amazingly soft, just quite a bit of shedding, which I didn’t expect and the packaging wasn’t as great but overall a four star experience
15 January 2026
Unprompted review
Reply from Arabella hair
Hi Crys Bennett
Thank you so much for your feedback. We're thrilled to hear you love the softness of the hair, and we truly appreciate your honest thoughts on the shedding and packaging. We're always looking for ways to improve, and your review helps us a lot. If you need any assistance or have further concerns, please don’t hesitate to reach out!
Arbella hair
The hair came only in a few days and…
The hair came only in a few days and the quality is impeccable. Came pre plucked and pre bleached and pre styles so only thing i need to do is glue it down. It’s beginner friendly and the hair is so soft and tangle free. Will definitely last a long time
14 January 2026
Unprompted review
Reply from Arabella hair
Hi Joy Capranica
Thank you for your positive review! We’re so glad to hear you’re happy with the wig. We’re committed to providing high-quality products and a seamless experience, and your feedback means a lot to us. We hope this wig brings you even more confidence and beauty! If you ever have any questions or need assistance, feel free to reach out to us anytime!
Arabella hair
Very good Quality and full
Very good Quality and full. Reasonably priced as well!
12 January 2026
Unprompted review
Reply from Arabella hair
Hi keyana smith
Thank you so much for your positive feedback! We’re delighted to hear that you’re happy with the quality, fullness, and value of your wig. Your satisfaction truly means a lot to us. We appreciate your support and look forward to serving you again soon. If you need anything at all, please feel free to reach out.
Arabella hair
This is the 3rd unit I've purchased the…
This is the 3rd unit I've purchased the hair quality has consistently been good, I have experience no shedding. After washing the hair it remains soft and tangled free.
Arabella's hair line is absolutely flawless. Best hair company out there with large selection, beautiful hair colors and high quality standards.
5 January 2026
Unprompted review
Reply from Arabella hair
Hi there
Thank you so much for your continued support and such an amazing review! We’re truly honored that this is your third unit with us and that the hair quality has been consistently meeting your expectations. It’s great to hear there’s been no shedding and that the hair stays soft and tangle-free even after washing.
Your kind words about our hairline, color selection, and quality standards mean a lot to our team. We genuinely appreciate your trust in Arabella Hair, and we look forward to serving you again in the future. If you ever need anything, we’re always here to help.
Arabella hair
My wig came in very quickly and the…
My wig came in very quickly and the hair was perfect and smelled great. The wig is thick and even after dying it, it doesn’t shed too much!
14 January 2026
Unprompted review
Reply from Arabella hair
Hi Kixi B
Thank you so much for your kind feedback! We’re thrilled to hear that your wig arrived quickly and that you’re happy with the hair quality and scent. It’s great to know it stayed thick and had minimal shedding even after dyeing. Your satisfaction means a lot to us, and we truly appreciate your support. If you need anything else, please don’t hesitate to reach out.
Arabella hair
I like it! I might purchase again.
So first of all, the hair is nice and the order got here in 3-4 days. I purchased one with color and it’s very pretty. My only complaint the hairline of lace is a bit too square. I still have my edges intact and I have to place the wig behind them for it to look natural. I did receive a lot of compliments.
9 January 2026
Unprompted review
Reply from Arabella hair
Hi there
Thank you so much for your feedback! We're thrilled to hear that you love the color and that the wig arrived quickly. We also appreciate your kind words about the wig overall.
We understand your concern about the lace hairline being a bit too square, and we appreciate you sharing this detail with us. We will forward this feedback to our product department for consideration in future designs. We always aim for the most natural look possible, so your input is valuable. If you'd like a more seamless fit, you might consider gently customizing the hairline or using some styling techniques.
It's great to hear that you've received so many compliments, and we hope you're enjoying your new look! If you have any further feedback or need any tips on adjustments, feel free to reach out. We're here to help!
Arabella hair
Picture might not be the wig you received
Overall, shipping was great. Wig doesn't quite look like the pic. Made some adjustments like cutting and styling, Hair feel like synthetic blend hair. I haven’t decided to if I would purchase again.
19 January 2026
Unprompted review
Reply from Arabella hair
Hi Lisa
Thank you for taking the time to share your honest feedback.
We’re glad to hear that the shipping experience met your expectations. We’re sorry, however, that the wig did not fully match the product images and that the hair texture was not what you anticipated. Our products are made with human hair, but finishing, styling, and lighting in photos can sometimes create differences in appearance.
We truly appreciate that you made adjustments to make it work for you, and your feedback has been shared with our quality team for further review and improvement.
If you have any concerns or would like assistance with your order, please feel free to contact us directly. We would be happy to help.
Thank you again for your review and for giving us the opportunity to improve.
Arabella hair
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