Arabian Flora Reviews 28

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Our order is running late as I'm writing this and I've tried to contact customer support many times but no answer. Updates come a long way and this is an awful experience. Update: the flowers arr... See more

Rated 5 out of 5 stars

When one orders from far away there is a certain doubt if it would work, especially in a case between two countries in which I am not present, but it worked perfectly. I received two emails to advise... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with Arabian Flora. I sent flowers to my friend in Bahrain and everything went perfectly. Their team was incredibly helpful and responded very quickly when I reached out... See more

Company replied

Rated 5 out of 5 stars

I needed to order some flowers from the UK to be delivered to Turkey and wasn't quite sure how complicated the process would be. I came across Arabian Flora based in Istanbul and chose the bouquet I... See more

Company replied


Contact info

3.9

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

amazing

Timing was perfect and the flowers were beyond my expectation, so perfect

12 March 2026
Unprompted review
Rated 1 out of 5 stars

So bad

So bad.
They delivered the wrong day and wrong items without what I ve ordered. Very very bad

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations

Exceeded my expectations! The process is easy and straightforward, the flowers were fresh and lasted a while. Perfect for someone who wants to send flowers to a recovering family members.

9 January 2026
Unprompted review
Rated 3 out of 5 stars

Our order is running late as I'm…

Our order is running late as I'm writing this and I've tried to contact customer support many times but no answer. Updates come a long way and this is an awful experience.

Update: the flowers arrived under great condition but no teddy bear was included as ordered but I will be refunded for that amount.

In all, customer service is very slow in responding and providing updates. Also, don't expect same day service as advertised. Do your best to plan in advance.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

devastating experience

devastating experience. Arabian Flora delivered a surprised flowers to my girlfriend's birthday one day before. Instead of 29/01/2026 flowers delivered on 28/01/2026. Don't ever trust Arabian Flora. They can destroy your dream.
PLEASE DO NOT SEND SURPRISED GIFTS TO ANYONE THROUGH ARABIAN FLORA ON VALENTINES DAY.

28 January 2026
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

We are truly sorry to hear about your experience and understand how upsetting this must have been, especially for such an important moment. As clarified during our call, your order was scheduled for delivery on 29th January 2026. While orders are normally sent to florists a day in advance for preparation, the florist in Bahrain mistakenly delivered the arrangement early on 28th January 2026 before we could notify you. To make things right, we offered a complete redeliver on the correct date, but this was declined. We sincerely apologize for the inconvenience caused and appreciate your feedback.

Rated 5 out of 5 stars

I had 12 roses delivered to Cyprus

I had 12 roses delivered to Cyprus. They were delivered on time exactly at the right place and they do it delivered. 24 Long stem beautiful roses. The roses have lasted two weeks and they have been absolutely amazing. I will never hesitate to use this company again excellent value for money.

5 January 2026
Unprompted review
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Reply from Arabian Flora

Thank you for your positive and detailed review. We’re thrilled to hear that your order was delivered on time and to the correct location in Cyprus, and that the long-stem roses exceeded your expectations in both quality and longevity. It’s especially rewarding to know they lasted two weeks and brought lasting joy. Your confidence in our service and value for money is truly appreciated. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Amazing job !

Amazing job ! Even more than expected✨ thank you so much for your efficiency and professionalism 🙏🏼

14 January 2026
Unprompted review
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Reply from Arabian Flora

Thank you very much for your wonderful feedback! We’re delighted to hear that you were satisfied with our efficiency and professionalism. Your kind words are truly appreciated and serve as great motivation for our team to continue maintaining high standards in everything we do. It was a pleasure assisting you, and we’re grateful for your trust and support. We look forward to serving you again and ensuring every experience with us continues to exceed expectations. Thank you once again for your thoughtful review. ✨

Rated 5 out of 5 stars

Great Experience!!!

Everything from ordering to delivery was exceptional. I was able to reach out to Arabian Flora via what's app received a timely response, they were able to accommodate delivery time and my friend loved the gift. Thank you so much for making everything so easy and pleasant.

14 January 2026
Unprompted review
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Reply from Arabian Flora

We’re so happy to hear everything went perfectly with your order! It’s always our goal to make the process as easy and pleasant as possible, and we’re glad our team could assist you promptly via WhatsApp and meet your delivery needs. Knowing your friend loved the gift truly makes our day. Thank you for trusting Arabian Flora. We can’t wait to help you again in the future!

Rated 5 out of 5 stars

Very effective and professional

When one orders from far away there is a certain doubt if it would work, especially in a case between two countries in which I am not present, but it worked perfectly.
I received two emails to advise me of progress and the flowers were delivered as necessary.

4 January 2026
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thanks a ton for your lovely review! We totally get that ordering from afar can be a bit nerve-wracking, especially across countries. We're so happy to hear that everything worked out perfectly and that our email updates helped ease your mind. It’s great to know the flowers were delivered just right. We’re here whenever you need us again!

Rated 5 out of 5 stars

Good customer service

Good customer service. Sent updates before delivery. Very well made. Overall great.

1 January 2026
Unprompted review
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Reply from Arabian Flora

Thank you so much for your kind words! We’re happy to hear you had a positive experience with our customer service and delivery updates. We’re also glad that you were pleased with the product quality. Your satisfaction is important to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

I needed to send some flowers from the UK to Turkey

I needed to order some flowers from the UK to be delivered to Turkey and wasn't quite sure how complicated the process would be. I came across Arabian Flora based in Istanbul and chose the bouquet I wanted from there website. As soon as I'd ordered at 7.00pm UK time on a Sunday night I received a reply confirming my order. The following morning around 6.30am UK time they confirmed the flowers were being dispatched and thanked me for my custom. Within a couple of hours I received a photo from the recipient thanking me and showing me the beautiful bouquet she had received. This service has cost me no more than if I'd sent the flowers to a local UK. An excellent service and my family and I will definitely be using Arabian Flora again.

29 December 2025
Unprompted review
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Reply from Arabian Flora

Thank you for your kind words and detailed feedback! It’s wonderful to know that the ordering process was easy and that the bouquet was well received. We're glad we could make international gifting feel local and stress-free. Your continued support means a lot to us, see you again on your next order!

Rated 5 out of 5 stars

Well done❤️❤️❤️

17 December 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

We really appreciate your lovely feedback! Knowing that you’re happy with our service encourages us to keep doing our best every day. Thank you for choosing us and for the warm-hearted review. Hope to see you again soon! ❤️😊

Rated 5 out of 5 stars

Reliable, Friendly, and Beautiful Arrangements

I had a wonderful experience with Arabian Flora. I sent flowers to my friend in Bahrain and everything went perfectly. Their team was incredibly helpful and responded very quickly when I reached out by email. The arrangement was beautiful, the delivery was smooth, and my friend absolutely loved the flowers.
I’m genuinely happy with their service and will definitely order from them again. Highly recommended!

10 December 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

We’re so pleased to hear that everything went perfectly with your order to Bahrain! Thank you for your kind words about our service and support team. Your satisfaction means a lot to us, and we’re thrilled your friend loved the flowers. Looking forward to your next order!

Rated 5 out of 5 stars

Impressive

Highly professional support staff; elegant and impressive collection of flowers and cakes with timely delivery; the best.

7 December 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thank you for your kind feedback! We're delighted to hear you were impressed with our support team, product selection, and timely delivery. We aim to provide a seamless experience for every order, and it’s great to know we met your expectations. We look forward to serving you again soon!

Rated 1 out of 5 stars

The flower is wilted

The flower is wilted, and the teddy bear is white and dusty.”

5 December 2025
Unprompted review
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Reply from Arabian Flora

We’re very sorry to hear that the flowers and teddy bear did not meet your expectations. This is not the experience we want for our customers. We will investigate this with our partner florist and delivery team. Kindly message us with your order details so we can make things right.

Rated 4 out of 5 stars

The flowers are great vut the bear 🐻…

The flowers are great but the bear 🐻 really low quality

29 November 2025
Unprompted review
Arabian Flora logo

Reply from Arabian Flora

Thanks for your honest feedback! We're thrilled you liked the flowers, but we're truly sorry the bear wasn’t up to standard. We take product quality seriously and will check with our partners to make sure such issues are addressed. We hope to serve you even better in the future!

Rated 5 out of 5 stars

Very efficient and great bouquet…

Very efficient and great bouquet delivered in 3 hours

25 November 2025
Unprompted review
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Reply from Arabian Flora

We’re so glad you had a great experience! Delivering beautiful flowers promptly is what we aim for, and we're happy to know the bouquet reached you in just 3 hours. Thank you for choosing us and for sharing your lovely feedback. We can’t wait to help you celebrate more special moments in the future!

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