Arachas Reviews 

Early renewal date before it was due allowing me to budget ahead rather than dreading a lump sum. Extremely easy making contact for payment, receiving disk & paperwork days before my expiry date

I found Hazel Tynan to be very polite knew her product and extremely helpful. Nothing seemed to be too much trouble.

I have dealt with the Arachas galway office for over 19 years. I called in on friday as I hadn't received my cert. A lovely curtious manager dealt with my policy which had not actually renewed, he got my policy renewed and saved my over 120euro. The best service ive received to date. If you ever have a problem ask for Rhys Reynolds. He was quick professional and gave my wife and I his direct contact details for any problems in the future amazing service.

I was very happy with the way Isabelle Mullane from Arachas dealt with my request, helpful, knowledgeable and efficient.

I was having IT difficulties as I tried to renew my insurance. I contacted Arachas by telephone. I was connected to Isabelle Mullane who quickly and efficiently guided me through the renewal process. Her friendly approach was just what was needed that day. Thank you Isabelle.

I could not recommend Arachne more! In day-to-day renewals, they are always very professional and informative. They are genuinely interested in helping and answer any questions asked. (Francine M was a prime example during my recent renewal).

When I was going through a claim and having issues with my insurance company, they were so supportive and ensured that I knew what my policy entitled me to and advocated for me when I felt the claim was not being addressed fairly. It was such a comfort during that time.

I was assisted by Isabelle Mullane on my insurance renewal. I was met with professionalism and high-quality service. She knows how to delight a customer! Thank You Isabelle!

I am very satisfied with the competence of your company's employees. Thank you for providing information about the nature of insurance policies.

Isabelle Mullane was the representative who assisted us, and she was excellent throughout the entire process. She took the time to clearly explain the policy and all associated add-ons, ensuring that both my mother and I fully understood everything. Isabelle was professional, knowledgeable, and extremely patient. She was an absolute pleasure to deal with, and we greatly appreciated her outstanding customer service.

Spoke to Isabelle Mullane and she was great at explaining and go through my options. Many thanks.

Such an easy application.Raphael is absolutely amazing in customer service and nothing is too much for Him.A credit to the company.

Hazel was excellent.
Professional, responsive & very knowledgable.
Great to deal with

I'd a lovely experience this year renewing my insurance. I'm not very good online my husband did all these things for me but he passed away few years ago and I'm doing it now
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I wouldn't have been able to do it without the professionalism and help of Hazel Tynan , your staff member. She talked me through everything and she was so pleasant and understanding and very patient with me . THANK YOU Hazel and thank you Arachas

Kind regards
Louise Mac An tsaoi ☺️

Isabelle Mullane provided an excellent service. She was very helpful and friendly throughout the call while maintaining a professional manner. She dealt with my query quickly and efficiently. I couldn't have asked for a better service.

great service, very responsive, Isabelle Mullane was excellent

Excellent customer service. Options were explained clearly to me.

We dealt with a very helpful and professional staff member, Isabelle Mullane. She was of immense assistance in arranging the renewal of our car insurance.

Ross was so helpful today. His customer service skills were amazing and he was so helpful and a joy to call.

I needed help changing a policy, and Hazel Tynan talked me through the entire process. She explained everything clearly, made sure I understood the details, and patiently listened even when I chose not to take her advice—which, as it turned out, she was right about!

Hazel was kind, really lovely, professional, and incredibly helpful throughout. She made what could have been a stressful process much easier, and I really appreciated her patience and expertise. Excellent customer service!

Isabelle provided an excellent service, she was courteous, thorough, very helpful, and very knowledgeable about the products on offer by the insurance companies. She was very professional in her dealings with me. In summary it was an excellent experience deserving a 5 star rating