Cyrus was easy to understand, spoke slowly and respectfully, did not try to "sell" me, listened to my requests and comments, and competently arranged my flights. He also provided helpful tips for tra... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Travis is my go-to travel booking agent. I have been using his services for about 3 years now and he is always responsive and reliable. My travel itineraries have gone off without a hitch and the pric... See more
Company replied
So, Aran Grant was not the cheapest option for me. That being said, I would not have received the level of service that is provided by Aran Grant and its employees. I was kept up to date on any change... See more
Company replied
STEPHANIE was extremely courteous and engaging. Very knowledgeable and professional. She was eager to assist us find the best flights that met our needs and within our budget! She was patient with us... See more
Company replied
Company details
About AranGrant
Written by the company
AranGrant is an Olympic-grade team of travel planners. We gathered a rare mix of seasoned experts whose combined expertise encompasses the full breadth and complexity of the air travel industry.
HOW IT WORKS
1. Share your trip plan
Contact via email or phone our travel planners. Outline the arrangements you would prefer.
2. Review your options
We promptly detail the best flights for you. Decide on further adjustments as needed.
3. Secure your ticket
Pick your flight. Review all details, approve payment, and receive your tickets pronto.
Contact info
1717 McKinney Avenue, 75202, Dallas, United States
- +1 (888) 863-3910
- customercare@arangrant.com
- arangrant.com
4.6
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brigett was very helpful
20 April 2026
Unprompted review
Reply from AranGrant
Dear Daskalakis George Christo,
Thank you very much for your wonderful 5‑star review.
We are delighted to hear that Brigett was able to assist you and that you found the service helpful. Your kind words mean a great deal to us and encourage our team to continue providing the best possible support.
We truly appreciate your feedback and look forward to serving you again in the future.
Sincerely Yours,
ARANGRANT Team
STEPHANIE was extremely courteous and…
STEPHANIE was extremely courteous and engaging. Very knowledgeable and professional. She was eager to assist us find the best flights that met our needs and within our budget! She was patient with us as we reviewed the options she provided. I will use her services in future travel.
20 April 2026
Unprompted review
Reply from AranGrant
Dear George Acquaah,
Thank you so much for your glowing 5-star review.
We are thrilled to hear that Stephanie was extremely courteous, engaging, knowledgeable, and professional. It’s wonderful to know she was eager to assist you in finding the best flights that matched your needs and budget, and that her patience made the process smooth as you reviewed the options together.
Your kind words mean a great deal to us and will be shared with our team. We are delighted that you plan to use her services again for future travel, and we look forward to assisting you whenever you need.
Sincerely Yours,
ARANGRANT Team
Inez was very efficient
Inez was very efficient! Great customer service!
15 April 2026
Unprompted review
Reply from AranGrant
Dear Raisa Camilo,
Thank you very much for your wonderful 5‑star review.
We are delighted to hear that you found Inez very efficient and that you experienced great customer service. Your kind words mean a great deal to us and encourage our team to continue delivering the best possible support.
We truly appreciate your feedback and look forward to serving you again in the future.
Sincerely Yours,
ARANGRANT Team
Cyrus was easy to understand
Cyrus was easy to understand, spoke slowly and respectfully, did not try to "sell" me, listened to my requests and comments, and competently arranged my flights. He also provided helpful tips for traveling as a senior. I will definitely call him again for my next trip.
17 April 2026
Unprompted review
Reply from AranGrant
Dear Libby,
Thank you so much for your wonderful 5-star review. We are truly pleased to hear that Cyrus made your experience smooth and comfortable by listening carefully, speaking respectfully, and arranging your flights with competence.
We are especially glad that the travel tips provided were helpful for you as a senior traveler. Your feedback is greatly appreciated, and we will be sure to share your kind words with our team.
We look forward to assisting you again on your next trip.
Sincerely Yours,
ARANGRANT Team
I am avoiding them because I am afraid to be scammed
I landed on their web site via a link. They showed a First Class return price from Singapore to Paris for 2056USD, 3 more for 2168USD and lower. I asked for a quote and got one in Business Class (not first) that was 30% more costly and routed me through Baghdad Airport. Total trip lasted 80 hours outbound and another 80 hours inbound with another routing via Baghdad Airport. They quoted me something no one would ever buy. A normal trip with any of the middle eastern airlines, Qatar, Emirates or Etihad would last 18 hours. Next, 1 hour later they changed their First class prices for Singapore Paris on their web site from 2056USD to 29,498USD (1,304% increase). The price mentions Singapore Airlines but SQ has no First Class service to Paris. I am still wondering if they are trying to provoke me, upset me or both. Doing some research, I discovered that Ethiad flies for 6000$ and Emirates flies for 9500$ First class between Asia and Europe.
UPDATE 19/4
Based on your reply I have forwarded the complete email exchange between your team and myself (10 mails) This documents and proves in detail all allegations I made in this review. I would very much appreciate a detailed answer explaining the shortcomings, mistakes, errors and what I call provocations (unnecessary Baghdad Airport 24 hours transit in both directions) within a 82 hours itinerary in both directions. Respectfully.
17 April 2026
Unprompted review
Reply from AranGrant
Dear Bruno S,
Thank you for sharing your feedback on Trustpilot. We are sorry to hear about your experience and would like to address your concerns promptly.
Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at claims@arangrant.com with your order number and any additional details regarding your issue?
We appreciate your cooperation.
Sincerely Yours,
ARANGRANT Team
The travel agent Lopez made it so…
The travel agent Lopez made it so convenient travel plans for us and had been there to make the customized itinerary for our whole family.i think people like these are the big assert to the company.
30 March 2026
Unprompted review
Reply from AranGrant
Dear Rana,
We are truly grateful for your generous 5‑star feedback. It’s wonderful to hear that Lopez made your travel planning convenient and created a customized itinerary for your whole family.
Your kind words mean a great deal to us, and we agree that people like him are indeed a valuable asset to our company. Feedback like yours inspires our team to continue delivering attentive, personalized service to every traveler.
We look forward to assisting you and your family again on future journeys.
Sincerely Yours,
ARANGRANT Team
10/10
From the Start to the end my agent Lopez was absolutely amazing very informative and attentive to my needs, Always doing his best to find the perfect deal I couldn’t be more happier with the service.
16 April 2026
Unprompted review
Reply from AranGrant
Dear Randy,
We sincerely appreciate your wonderful 5‑star review. It’s great to hear that from start to finish, Lopez was able to provide attentive, informative service and worked hard to find the perfect deal for you.
Your kind words mean a lot to us, and we’re delighted that you are happy with the experience. Feedback like yours motivates our team to continue delivering the highest level of care and support to all our customers.
We look forward to assisting you again on your future travels.
Sincerely Yours,
ARANGRANT Team
It was a great experience to interact
It was a great experience to interact with Mr Lopez who guided me with the best options available for my travel
22 March 2026
Unprompted review
Reply from AranGrant
Dear Divy Sharma,
We are delighted to receive your 5‑star feedback and truly appreciate your kind words. It’s wonderful to know that your interaction with Lopez was a great experience and that you felt guided with the best travel options available.
Your satisfaction means a lot to us, and feedback like yours inspires our team to continue delivering attentive, personalized service.
We look forward to assisting you again and helping you plan more successful journeys in the future.
Sincerely Yours,
ARANGRANT Team
Lopez at Aran Grant delivered…
Lopez at Aran Grant delivered exceptional service. He listened, responded fast, and handled our itinerary flawlessly. Highly recommend — we’ll be back.
22 March 2026
Unprompted review
Reply from AranGrant
Dear Disha Bhardwaj,
We are truly grateful for your wonderful 5‑star feedback. It’s fantastic to hear that Lopez delivered exceptional service by listening attentively, responding quickly, and handling your itinerary flawlessly.
Your recommendation means a great deal to us, and we’re delighted that your experience left you fully satisfied. Feedback like yours inspires our team to continue providing the highest level of care and support.
We look forward to welcoming you back and assisting with your future travel plans.
Sincerely Yours,
ARANGRANT Team
Fiji trip business class
We were looking for almost 2 weeks for a cheaptickets to take to our vacation
In Fiji, we came across this company. Lopez helped us to get the best and most economical tickets without any hassles
He even picked the best seats for us
He was very patient, allowed us to take our time to get the right flight set up
He even helped with to pick a reasonable hotel at Fiji. We will always use this company and specially Lopez for all our travel needs moving forward. Thank you Lopez
15 April 2026
Unprompted review
Reply from AranGrant
Dear Eva saleeb,
We are truly grateful for your wonderful 5‑star feedback. It’s fantastic to hear that Lopez was able to guide you patiently, secure the most economical tickets for your vacation in Fiji, select the best seats, and even assist with finding a reasonable hotel.
Your kind words mean a great deal to us, and we’re delighted that the entire process was smooth and hassle‑free.
Thank you once again for your trust and support. We look forward to assisting you with many more memorable journeys ahead.
Sincerely Yours,
ARANGRANT Team
I am normally a DIY booking traveler
I am normally a DIY traveler, make my own arrangements. Doing a LA to Barcelona and Mallorca trip, I was getting frustrated with the few options and realization there was no nonstop. On a lark, I saw the ad and decided to give AranGrant a try. The travel agent, Travis, knew immediately what I wanted and suggested times that were ideal. Go for it I said. He offered to call me back while he arranged everything, saving me a lot of hold time.
My credit card had recently been hacked and I had a new card. Travis also very patiently helped me through several iterations of getting the card declined before it finally went through correctly.
Travis has now also helped me on business travel to Croatia, Portugal, and will soon help me on a Canada trip
15 September 2025
Unprompted review
Reply from AranGrant
Dear Mario Obejas,
We are truly grateful for your generous 5‑star feedback. It’s wonderful to hear that Travis was able to understand your travel needs right away, suggest ideal flight times, and save you valuable time by arranging everything seamlessly.
We also appreciate your patience during the credit card process, and we’re glad our agent was able to guide you through it with care. Knowing that he has already assisted you with business travel to Croatia and Portugal, and will soon support your upcoming trip to Canada, is the highest compliment we could receive.
Your trust and loyalty mean a great deal to us, and we look forward to continuing to provide you with attentive, hassle‑free service for all your future journeys.
Sincerely Yours,
ARANGRANT Team
Cathay Pacific does not have enough…
Cathay Pacific does not have enough overhead bin space even we were in Premium Economy class. My wife’s handcarry baggage has to check-in on the way to Hong Kong from LA.
4 April 2026
Unprompted review
Reply from AranGrant
Dear Wing P. Leung,
Thank you for sharing your recent experience with us.
We regret, however, the inconvenience caused by the limited overhead bin space on your Cathay Pacific Premium Economy flight, which required your wife’s hand‑carry baggage to be checked in.
While this aspect is managed directly by the airline, we sincerely apologize for the disruption it caused to your travel experience.
We look forward to assisting you again in the future and hope your next journey with us will be smoother and more enjoyable.
Sincerely Yours,
ARANGRANT Team
Your agent Ms Bridget
Your agent Ms. Bridget is very nice and helful person.
3 February 2026
Unprompted review
Reply from AranGrant
Dear Elena,
Thank you very much for sharing your wonderful feedback and for giving us a 5‑star rating. We’re delighted to hear that Bridget was able to assist you with kindness and helpfulness.
Providing caring and effective support is always our priority, and your appreciation means a great deal to us.
We truly value your trust and look forward to serving you again.
Sincerely yours,
Arangrant Team
Lopez was good
Lopez was good. The problem was the decline of my credit cards using my desktop PC (running Windows 11).
13 April 2026
Unprompted review
Reply from AranGrant
Updated response on April 23, 2026
Dear Julian Hoogstra,
Thank you for taking the time to share your feedback with us.
We truly appreciate your kind words about the assistance provided by our agent, and we regret the inconvenience you experienced with the decline of your credit cards while using your desktop PC.
Please be assured that your feedback has been noted and will help us improve how we deliver our services.
Thank you again for your valuable feedback, and we look forward to serving you on your future travels
Sincerely Yours,
ARANGRANT Team
=================================
Initial response on April 15, 2026
Dear Julian Hoogstra,
Thank you for sharing your feedback. We apologize for any inconvenience you experienced.
We are currently checking with our relevant team for further investigation. We will get back to you with an update as soon as possible.
Your patience is greatly appreciated as we work to address this matter.
Sincerely Yours,
ARANGRANT Team
Was quick AND efficient without any…
Was quick AND efficient without any high pressure tactics by Lopez
13 April 2026
Unprompted review
Reply from AranGrant
Dear PT Family Medicine PC,
Thank you for sharing your wonderful feedback and for awarding us a 5‑star review. We are delighted to hear that Lopez was able to assist you quickly and efficiently, while ensuring the process was comfortable and free from any high‑pressure tactics.
Providing professional and stress‑free service is always our priority, and we’re glad this was reflected in your experience.
We truly appreciate your trust in Arangrant and look forward to assisting you again with your future travel needs.
Sincerely Yours,
ARANGRANT Team
Grady was fantastic
Grady was fantastic! Had some booking issues and he worked on it until it was done. Would definitely contact again
13 April 2026
Unprompted review
Reply from AranGrant
Dear KJT,
Thank you for your kind words and for awarding us a 5‑star review. We are thrilled to hear that Grady was able to assist you so effectively, working through the booking issues until everything was resolved.
Providing dedicated and reliable service is always our priority, and we’re delighted that your experience reflected this commitment.
We truly appreciate your trust in Arangrant and look forward to assisting you again with your future travel plans.
Sincerely Yours,
ARANGRANT Team
GRADY'S PERSONALITY
GRADY'S PERSONALITY, PERSISTENCE, PROFESSIONALISM, POLITENESS AND COMMUNICATION.
13 April 2026
Unprompted review
Reply from AranGrant
Dear Vivian Nya,
Thank you for sharing your wonderful feedback and for awarding us a 5‑star review. We are delighted to hear that Grady's personality, persistence, professionalism, politeness, and communication made such a positive impression on your experience.
Providing dedicated and customer‑focused service is always our priority, and we’re thrilled that this was reflected in your interaction with our team.
We truly appreciate your trust in Arangrant and look forward to assisting you again with your future travel needs.
Sincerely Yours,
ARANGRANT Team
Justin was very helpful
Justin was very helpful, Knowledgeable, and professional, answered every question we asked.
Booked for us 7 flights not only in US also in Europe including assistance to get seats and pay for the luggage.
14 September 2025
Unprompted review
Reply from AranGrant
Dear Roman Vulakh,
Thank you for your generous feedback and for awarding us a 5‑star review. We are delighted to hear that Justin was able to assist you with professionalism, knowledge, and care—answering all your questions and ensuring every detail was handled.
It’s wonderful to know that your seven flights, both within the U.S. and across Europe, were booked smoothly, including assistance with seat arrangements and luggage payments.
We truly appreciate your trust in Arangrant and look forward to supporting you again on your future travels.
Sincerely Yours,
ARANGRANT Team
Excellent service
Excellent. Lee was thorough, speedy and found me exactly what i needed. he ‘got’ the challenge. Very appreciative. Will definitely use arangrant again
8 April 2026
Unprompted review
Reply from AranGrant
Dear Sheila Hughes,
Thank you for sharing such a positive review with us. We’re thrilled to hear that Lee was thorough, speedy, and able to understand your challenge right away.
It’s wonderful to know we could provide exactly what you needed. Your appreciation means a great deal to our team, and we’re delighted that you plan to use our agency again.
We look forward to assisting you with the same dedication and care whenever you need support.
Sincerely Yours,
ARANGRANT Team
We are very happy with Stephanie who…
We are very happy with Stephanie who was very helpful and courteous. We would strongly recommend Arangrant especially Stephanie to our friends
17 March 2026
Unprompted review
Reply from AranGrant
Dear Kunchitha Gurumurthy,
We truly appreciate your generous feedback and 5‑star review. It’s wonderful to hear that Stephanie was helpful and courteous, and that her service made such a positive impression.
Your strong recommendation of both our agency and her means a great deal to us. Knowing that you would share your experience with friends is the highest compliment we could receive.
We look forward to continuing to serve you with the same level of care and dedication whenever you need assistance.
Sincerely Yours,
ARANGRANT Team
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