I first contacted Mateusz for my vehicle insurance that I wanted moving to fleet cover, he was more than happy to help and offer a very competitive rate which was clear and transparent through eve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sam has been organising our commercial vehicle insurance for the last three years and has always done an excellent job. He is very knowledgeable and always responds quickly and answers all our queries... See more
Company replied
Amazing, friendly and always helpful. I find information is well explained with nothing too much trouble. Aways a pleasure to do business with. I hav been with Arborisk for 10 years and can only speak... See more
Company replied
Scott has dealt with us a few times now. He knows his stuff, is personable and provides a good service. Clearly keeps notes from previous conversations so can relate to answers we might have given p... See more
Company replied
Company details
- #43 of 168 best companies in Insurance broker
- #4 of 69 best companies in Car and Motor Insurance Agency
- #2 of 8 best companies in Business broker
- #32 of 223 best companies in Insurance agency
Written by the company
Chartered insurance broker, winner of The British Insurance Awards 2025 and finalist UK Broker Awards 2025 'Commercial Broker Of The Year' specialising in Tree Surgery, Landscape Gardening, Forestry and Arboricultural insurance.
Contact info
Broadway Hall, Broadway, LS18 4RS, Leeds , United Kingdom
- 01132593560
- enquiries@arborisk.co.uk
- arborisk.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Thorough, efficient and engaged quoting process. Competative pricing. Very good.
21 January 2026
Reply from Arborisk Insurance
Thank you for taking the time to provide your review. We are proud of the service we provide and delighted to receive such a positive review!
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review!
So easy to sort my van insurance
So easy to sort my van insurance. No hassle and was sorted in minutes. Very happy customer
13 January 2026
Reply from Arborisk Insurance
Many thanks for your 5 star review. We strive to make insurance and all of our processes easy and its wonderful to receive your feedback on this!
Reply from Arborisk Insurance
Thank you for taking the time to leave us a 5 star review!
Brilliant English team easy to work…
Brilliant English team easy to work with and understand
12 January 2026
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review.
Very helpful and easy to understand…
Very helpful and easy to understand explanations of what cover is needed.
9 January 2026
Unprompted review
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review!
Reply from Arborisk Insurance
Many thanks for your 5 star review. We will be sure to pass this praise on to Sam!
Easy to work with in-depth knowledge
Matt was helpful and easy to talk to. the service was flexible and adaptable for my individual needs. And Matt showed in depth knowledge of the industry which stood out compared to every other insurance company that I contacted.
I couldn't of asked for an easier experience
Thanks Matt for all the help and advice as I muddled through
5 January 2026
Unprompted review
Reply from Arborisk Insurance
Many thanks for your review. We pride ourselves on the level of great service provided. Your comments will be shared with Mat!
Direct dial to same person every time
Having a direct dial to speak to the same person every time is brilliant. Nothing is too much bother for them.
2 January 2026
Reply from Arborisk Insurance
Thank you for your review, it is always pleasing to receive such positive comments.
Interacting with them is a breeze.
Interacting with them is a breeze.
28 December 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review!
Interacting with genuine people who…
Interacting with genuine people who remember you when you call is a refreshing experience. Mat consistently puts in the effort to arrange my insurance needs, and this recent interaction was just as smooth. Kudos to both the fantastic company and Mat for his dedication.
26 December 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your review. We are pleased to hear of the great service you have received. We will be sure to pass this praise on to Mat!
We noticed you gave us a great rating of 4 stars—if there's anything we could’ve done to earn that fifth star we’d love to hear your thoughts. Your feedback helps us improve and provide the best experience possible. Please feel free to email us at enquiries@arborisk.co.uk.
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review!
Excellent service provided by Arborisk
Excellent service provided by Arborisk. They respond to our frequent vehicle swaps promptly and claims are handled smoothly. Friendly and professional team. I would recommend them.
19 December 2025
Reply from Arborisk Insurance
Thank you for your 5 star review. We will be sure to pass your comments on to the team!
Reply from Arborisk Insurance
Thank you for your 5 star review!
Efficient firm to deal with, always helpful.
They are always on the ball and have been good to deal with for many years now.
16 December 2025
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review.
Great guys just wish I had enough work…
Great guys just wish I had enough work continue use them. But any tree surgeons looking for cover these are your guys
2 August 2025
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review!
Amazing
Amazing, friendly and always helpful. I find information is well explained with nothing too much trouble. Aways a pleasure to do business with. I hav been with Arborisk for 10 years and can only speak positively. Big thanks to Scott for always being at hand to help, he needs a pay rise!
15 December 2025
Reply from Arborisk Insurance
Many thanks for your review. We are pleased to hear of the great service you have received. We will be sure to pass this praise on to Scott !
Absolutely brilliant really helpful
Absolutely brilliant really helpful. Reasonable pricing. I asked for special aspects adding to my policy to cover tree work up to 10 metres not just the standard 5 metres. For my grounds maintenance company and they got it as well as some other bits n bobs. Couldn’t recommend enough.
12 February 2025
Reply from Arborisk Insurance
Thank you for taking the time to provide your review. We are proud of the service we provide and delighted to receive such a positive review
Great customer service
I rang Arbrisk and spoke to Mateusz. He was extremely helpful when finding the correct cover needed for my company. Brilliant customer service!
9 December 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for your positive review. It really is appreciated when customers provide us with feedback, especially when it is so positive. We will be sure to pass your comments on to Mat!
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.