A very efficient company, everything was on time and the report was comprehensive. An amendment was needed due to my error and Katie Belbin was a star and it was quickly changed and the report sent ba... See more
Company replied
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Review summary
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Reviews shaping this summary
Katie has conducted our survey in Epsom in polite and professional manner. She is very knowledgeable in all aspects involving her work and took her time to explain the process. I won't hesitate to... See more
Company replied
Arbtech were very responsive and helpful from the initial enquiry right through to undertaking the initial survey. Our PEA was completed by Kirk Mason, who was exceptionally thorough, and really... See more
We required a Preliminary Risk Assessment Phase 1. Charlie was a pleasure to deal with throughout the process. Very friendly and accommodating, making everything run smoothly. I’ll be sure to contact... See more
Company details
- #11 of 11 best companies in Environmental consultant
Written by the company
The UK’s leading Biodiversity, Bat and Tree Survey Experts - Bat Surveys, Tree Surveys, Ecological Consultants, Ecology Surveys for Planning Permission across the UK
Contact info
Unit 3, Well House Barns , CH10DH, Chester, United Kingdom
- 01244 661170
- email@arbtech.co.uk
- arbtech.co.uk
4.2
Great
583 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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Efficient and economic
30 November 2023
Available quickly to complete both the…
Available quickly to complete both the on-site visit and also the subsequent report arrived well within indicated timeframes.
24 November 2023
I highly recommend this business
23 November 2023
Very helpful staff team
If like me you are frustrated at having to do a PRA for a planning application, then you will be pleased to know that the team at arbtech made the process very easy.
16 November 2023
Bat survey
Very thorough in the survey and done with only two weeks notice, no bats were discovered and no places for bats to live so a report made very promptly
16 November 2023
PEA survey for agricultural building conversion
Good communication throughout despite this region being exceptionally busy so lead time was longer than expected. However Merry our local consultant was able to bring the proposed date forward and was punctual, professional and plainly passionate about environmental issues. They went over and above the brief by taking time to understand our aims and offered advice re improvements to our site design to help biodiversity. Report was detailed, prompt, and helpful.
21 November 2023
First Class Service
Very prompt and useful communication. Extremely knowledgeable in all aspects of site surveys.
15 November 2023
This company is flaunting trading…
This company is flaunting trading standards by misleading statements, leaving out important information about the survey provided and timelines associated with it. Be very careful with them as they are not transparent.
They provided us with this statement :’ You will require the licence application and supervision and if there hasn’t been an ecologist on site in the last 3 months you may require a material changes check’ and then said that an entire new survey was required as it was a different breeding season. Very disappointed
7 November 2023
Unprompted review
Reply from Arbtech Consulting Ltd
Whilst we appreciate you're disappointed with needing surveys, accusing us of flaunting trading standards and misleading you is ridiculous.
The guidelines that are in place to ensure surveys are done properly are not put in place by us. We have to adhere to the guidelines in order to satisfy the requirements and get your planning approved.
We've explained all this of course, and we've tried to make the process as simple as we can for you so this type of response is disappointing.
Very good Tree Constraints report
Have just had Arbtech undertake a Tree Constraints Report for my company. Very good and detailed report provided and Chris Wren (Surveyor / Consultant Arboriculturist) answered all my follow up questions.
22 October 2023
Not if you need a report quickly
Very thorough and useful report but the timing offered on the website is very misleading. The whole process took around 10 weeks.
23 October 2023
Extremely professional organisation
Extremely professional organisation, particularly with communication at every step of the way. Merry was really helpful and was very responsive to my questions and outlining the process. I would highly recommend Arbtech Consulting.
18 October 2023
Lie say they can do 2 to 4 weeks but its 6 weeks
Say they can do 2 to 4 weeks then take days after booking to tell you its 6 weeks and you could have gone with someone else sooner wasting your time!
6 October 2023
Unprompted review
Reply from Arbtech Consulting Ltd
We're sorry it took 2 days to confirm possible timesclaes with you. We can usually accommodate surveys within a few weeks (sometimes even a few days) but we do get very busy sometimes. When this happens we'll confirm up-to-date timescales as fast as we can.
Quick turnaround!
3 October 2023
Avoid this company
We contacted Arbtech as the planning dept had requested we carry out a bat survey on an old garage on a small piece of land we are buying for a planning application
We opted for the rapid service (£889 plus vat) as we needed the report quickly and this had a guaranteed 2-5 day turnaround
The surveyor did call out quite quickly within a 4 days to do the survey (11th September) He spent around 20 minutes on site and then left to do the report.
The report wasn’t ready however until the 25th.
I was still asked to pay for the rapid service however when I queried it they agreed to only charge for the standard service as it wasn’t rapid. I paid the invoice that day and got our report.
Recommended 3 additional surveys next year as the building was high risk for bats. We accept that.
On further inspection. They also commented that “The proposed development could result in the destruction or the disturbance and subsequent abandonment of active bird nests”
I asked if they had seen or looked for any bird nests. They haven’t.
I told them we hadn’t asked for them to do this and NEITHER DID THE PLANNING OFFICER !!!! and would they please remove it as they also noted that no works could be done between March and August unless ANOTHER survey is done (££££££) just before commencement of works is done
Unbelievably they have refused me as their client who has paid them for a service I didn’t want or ask for and is now likely to cause us more problems and money.
Avoid this company like the plague……
Note : Standard practice to fill the boots of the company charging massive fees for a few minutes on site !
3 October 2023
Unprompted review
Reply from Arbtech Consulting Ltd
Nick, a bird check is always included as part of a preliminary roost assessment in order to adhere to best practice guidelines. We've explained this. We also explained that the work could go ahead, but if you needed to do it during nesting bird season, an ecologist would need to check the site to make sure no nests are destroyed.
This is standard practice that any competent ecologist would recommend.
Arbtech staff provided a professional…
Arbtech staff provided a professional service with good communication to the client.
19 September 2023
Provisional Roost Assessment
Excellent experience with Josephine, will definitely request her services again.
28 September 2023
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