Arcade Geeks Reviews 202

I purchased the elite arcade machine and all I can say is wow. We all love playing on it, and it has so many games. The build quality is excellent along with the customer service. I've called a few times and I've always had a friendly and helpful response to all my questions answered. I couldn't be happier and recommend arcade geeks highly.

Had some really impressive customer service real from Arcade Geeks and Joe in particular who has been very helpful in solving a problem or two we've had with an arcade machine bought quite a while ago.
Thanks for all your help Arcade Geeks!

I bought this from Ebay as I'm of a certain age and played Space Invaders at youth club in the early 80s amongst other games i.e Scramble and Phoenix at caravan parks as a young teen. Payment made and package arrived a few days later. Very well packaged and came in 2 boxes. Had a few teething issues to begin with and sent an email which Rod speedily replied to. Sent a new micro switch and was talked through the process by Joe. Unfortunately the issue remained. Joe drove 2 hours to collect the machine to take back to repair. I dislodged a wire whilst changing over the micro switch. Joe then delivered the unit back a few days later. What amazing customer service from Arcade Geeks. Machine now works perfectly and with huge selection of games even my grown up children who are fathers now, can play their favourites from the noughties and the grandchildren can also play on the simpler ones. Absolutely love it and it's retro look. Well worth the money and in my opinion a little underpriced for a fantastic piece of furniture. Visitors are also blown away by it and always ask to play their favourites from years gone by. A big thank you to Rod and Joe for their support and quick responses to my queries. It's going to be a great Christmas for the guests with this. We as a family all love it. 5 star plus.

I have been dealing back and forth with Rod, as a complicated customer and wanting my own design etc and wow I have never received such excellent customer service. They have attended to my every wish and came back with better than expected. Cannot wait until this arrives now and I will be sure to update with images. Would not pass this company. Many thanks

The arcade machine we ordered for xmas for our son(and us) came quickly and efficiently. We booted it up today to make sure all was good... we played on it for over an hour before hiding it for when our son came home from school. I'd recommend 100 percent. The team is also really helpful and reply to emails very quickly

Awesome service, friendly, helpful staff and very knowledgeable.
They even had the patience to deal with a computer novice such as myself. Nothing was too much of an issue.
Games are fantastic. Kids (and me!) are very happy.
Highly recommend

Good service from initial contact. Delivered securely/ safely and very good product all round

First class customer service, fast response, helpful, and really put my mind at ease. Can’t recommend them enough

Bought for a Xmas gift for my son, fast delivery, Look's good quality, plays awesome great customer service from Joe

Great service and fantastic machine. We have had ours a couple of years now and it still looks and plays great. I recently had a question about the volume and they got back to my email straight away. Even though we have had it a couple of years!

A superbly built arcade machine that really gives you the feeling that you had in the arcades back in the day.

I say this in terms of nostalgia and the hardware that Arcade Geeks send to you.

Whilst I have had lots of arcade games running on emulators and consoles, none have had the physical controls and accuracy that the arcade machine supplied to me had.

Great communications from the guys during my order and building phase.

Really well packaged, safely delivered. Easy to put together.

Lots of customisable options in terms of menus, favourites, graphics display options and such. You can choose if you want it to appear as it did in the arcade (scan lines or smoother display etc).

A massive choice of games.

Great all round, thank you, Paul.

I have been disappointed on the service received with having to chase up delivery and little to no correspondence.

No instructions at all with the arcade machine just dropped off and then left on your own.

I have also found the graphics disappointing and not what I expected.

What an amazing product.

Thank you very much to the team at Arcade Geeks for ensuring that our new Pokemon arcade machine was made in time for my son's birthday present!

Wall mounted - great product. Friendly service and so many games to remind me of my teenage years! I’d recommend Arcade Geeks to anyone

Have finally put the console up on the wall, all I can say is what a great addition this is to the Games Room / Bar. It is as good, if not better than I was hoping for.
The design and tweaks I requested make the finished cabinet perfect for me & the team had no problem with the non-standard requests
Not being a full-on gamer, the few games that I have played - 8000+ to choose from - are just as I remember from "the good old days".
If you are thinking of buying one of these machines I have no hesitation on recommending Arcade Geeks, with their friendly & helpful service.
Go on treat yourself

Excellent service. Fast and efficient delivery. Got exactly what we thought we would get - good quality, all the games we expected, great materials. Highly recommended. I have shared with a number of people I know and suggested they get one too.

This arcade machine Is stunning, looks fantastic plays responsively and brings back a lot of nostalgia, great service and after care. I would recommend to friends and family!! Good work Arcade Geeks

Awesome machine - great help would
Recommend

Great piece of equipment but the screen was loose on delivery and absolutely zero instructions and how to shut it down. Emailed for advice and told somebody be would contact me which has not happened. Would cost pennies to print out an a4 instruction sheet. Still have no idea where menu is so just turning off by switch at the rear

Just received my cabinet - beautifully constructed, quality materials, the thing is a work of art standing in my man cave. The hardware side of things is also great quality, I went for the font mounted audio with amp and so pleased I did, it sounds wonderful, clear, punchy sound brings the games alive and increases the immersion. It's also easy to turn down if certain people are asleep... Great company, excellent customer support, I received a friendly and competent response via phone and email. Can't recommend enough, best purchase I've made for years!