Arcade World UK Reviews 124

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Needed some parts fast for some accessibility arcade style controllers that were needed urgently. Checked stock with them on the phone. Friendly and helpful. Paid the extra for fast delivery. Here s... See more

Rated 1 out of 5 stars

I recently ordered with Arcade World UK. Didn't get a notification after 5 days that the item was sent, so I checked up on it. The Arcade World Website was unreachable, so was their facebook page... See more

Rated 5 out of 5 stars

I bought a set of Aramith pool balls from Arcade World last week and I was really impressed. I was slightly dubious as they were way cheaper than most other sites but they arrived yesterday and look... See more

Rated 5 out of 5 stars

Everything arcade related, get it here. Only wish is to refresh their stock more often, and have more variety such as other levers/optical joysticks/silent buttons for some of us!! :p Otherwise produc... See more

Company details

  1. Gaming services
  2. Game Shop
  3. Video Game Shop

Written by the company

We stock a wide variety of arcade spares and components, including arcade joysticks, arcade buttons, flat pack arcade cabinet kits, fight sticks and much more. We have everything you need for your arcade/commercial/academic project. Please do not hesitate to contact us if you need some help or advice on choosing the correct products. We are always happy to help and offer friendly advice. We hope you enjoy browsing the website.


Contact info

3.8

Great

TrustScore 4 out of 5

124 reviews

5-star
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Rated 5 out of 5 stars

easy install

I got this to replace the square restrictor gate in a Hori PS5 fighting stick. It was shipped out to me reasonably quickly with no problems and was also really easy to install.

9 August 2023
Unprompted review
Rated 4 out of 5 stars

The items i bought are great quality…

The items i bought are great quality and turned up on time so yes i was very happy with my purchases. Would say 5 stars but its not like i got any items for free so 4 star is fair. When i ordered food the otherday i got a free garlic bread so i was like 5 star bro 😂 but i think 4 is fair here. Great company to buy parts from.

3 July 2023
Rated 5 out of 5 stars

Fast and friendly

Fast shipping every time and a great selection of stock. Also, on the very few times its needed, their customer service is excellent - very friendly.

2 July 2023
Rated 5 out of 5 stars

Upstanding company

A retailer of quality products and fast dispatches. Helpful staff if you have product/compatibility queries. Have used AWUK several times and will continue to do so for all my arcade stick needs.

21 August 2023
Unprompted review
Rated 1 out of 5 stars

Paid over 100 euro for express shipping…

Paid over 100 euro for express shipping and it took over a week to arrive. Timelines should be explained ahead of time, pointless expense.

4 June 2023
Arcade World UK logo

Reply from Arcade World UK

Hello Chris - Thank you for your review.
Allow me to clarify more for you.
The order was placed on a Thursday afternoon, after the time couriers pick up for the day and we don't work Fridays, as mentioned on the website - we are closed Fridays, Saturdays and Sundays, so the order shipped on the next available business day on a Monday and it arrived and was delivered on the next day (Tuesday) As mentioned on our shipping terms, we try to ship orders within 2 business days, which we did here, so the order was only in transit 1 day before it was delivered. We display all information regarding shipping etc on our website.

The amount paid for shipping was not just the shipping fees, it included duties and taxes for your country, as displayed at the time of checkout.

Hope this clarifies for you.

Kind Regards Andy AWUK

Rated 5 out of 5 stars

Great customer service

Seamless order process with excellent help from Andy.
Impressed with the quality of the cabinet parts. Assembly easy with the supplied instructions, although fiddly! Really happy with the result, and enjoying hours of playing some of my favourite arcade games from my misspent youth!

2 May 2023

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