Arcade World UK Reviews 124

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Needed some parts fast for some accessibility arcade style controllers that were needed urgently. Checked stock with them on the phone. Friendly and helpful. Paid the extra for fast delivery. Here s... See more

Rated 1 out of 5 stars

I recently ordered with Arcade World UK. Didn't get a notification after 5 days that the item was sent, so I checked up on it. The Arcade World Website was unreachable, so was their facebook page... See more

Rated 5 out of 5 stars

I bought a set of Aramith pool balls from Arcade World last week and I was really impressed. I was slightly dubious as they were way cheaper than most other sites but they arrived yesterday and look... See more

Rated 5 out of 5 stars

Everything arcade related, get it here. Only wish is to refresh their stock more often, and have more variety such as other levers/optical joysticks/silent buttons for some of us!! :p Otherwise produc... See more

Company details

  1. Gaming services
  2. Game Shop
  3. Video Game Shop

Written by the company

We stock a wide variety of arcade spares and components, including arcade joysticks, arcade buttons, flat pack arcade cabinet kits, fight sticks and much more. We have everything you need for your arcade/commercial/academic project. Please do not hesitate to contact us if you need some help or advice on choosing the correct products. We are always happy to help and offer friendly advice. We hope you enjoy browsing the website.


Contact info

3.8

Great

TrustScore 4 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recent Purchase

I've recently bought a Qanba Drone 2 from these guys which arrived swiftly and in immaculate condition. I'm excited to begin my arcade stick journey with them.

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Ideal company.

Quick delivery. Low stock, but if you can find what you’re after the quality of parts is fantastic. I’d recommend them if you need arcade parts.

7 March 2023
Rated 5 out of 5 stars

Fast, personable service

Arcade World have always been incredibly reliable for me and my friends over the years. Most recently I pre-ordered the Qanba Obsidian 2 but I made an error by including a previous address for shipping. I received a friendly response to my panicked email almost immediately, the entire situation was resolved within five minutes, alongside a helpful update on the status of the order. Everything arrived in perfect condition. Delighted.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional on a mammoth scale!

Was in need of assistance, as well as advice. Was given the best in all departments. Never had any doubt at any time. Did not try to oversell or anything in that manner. It's very good to see that companies like this are sticking to their core value of customer service, going beyond to help me. Amazing work by the team. miles above the rest, on a mammoth scale!

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Was a bit unsure of legitimacy but…

Was a bit unsure of legitimacy but order went fine. Shipping happened the day after the order. Joystick (ultrastik 360) had a slight production defect (the magnet holder part of the shaft wasn't machined propperly so it I had to take a metal file to it so it fit) however can't blame the retailer for that.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

The item arrived in great condition with next delivery. Customer support is also excellent as they'd answered all my qeustions without fuss.
Will definitely buy from them again.

30 January 2023

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look