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See what reviewers are saying

Rated 5 out of 5 stars

Took a little bit of time to get but with covid hitting everyone understandable. Made one call and they were great to talk with and also emailed me with an update with what was happening with my ord... See more

Company replied

Rated 5 out of 5 stars

Great experience with the purchase and Archford website. Prompt dispatch. Ordered Fri morning, delivered Monday afternoon from VIC to QLD. Even got a connection request from one of the company’s direc... See more

Rated 3 out of 5 stars

Overall good experience however the UPDATE CHART button CLEARs the CART. Also advertised on the webpage that AUS shipping free on orders over $175.00 - I was charged $70 shipping for regional NSW.... See more

Company replied

Rated 5 out of 5 stars

We purchased some washable masks on line. The price was good, website easy to navigate. The communication was excellent and we were kept up to date as they were dispatched. All really good. They arr... See more

Company details

  1. Construction equipment supplier
  2. Electrical equipment supplier
  3. Industrial equipment supplier
  4. Mining company
  5. Power Station Equipment Supplier
  6. Scaffolder

Written by the company

Archford distributes a range of safety and compliant identification products such as DuraLabel printing systems, allowing you to print your own custom safety labels on site or in house. Floor marking & Wayfinding tapes. Tapes that are designed for the harshest environments. Industrial inspection tags and signs, and a comprehensive range of electrical lockout/tagout products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
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Rated 5 out of 5 stars

Lock out tags

Goods were as described and came earlier than expected.

1 May 2025
Archford logo

Reply from Archford

Hi Peter,
Thank you for the review. Happy to hear that we could provide you with a great product that also arrived earlier than expected.

Regards
Jonas

Rated 5 out of 5 stars

Easy online experience

Easy online experience. Kept up to date from start of order to delivery.

3 April 2025
Archford logo

Reply from Archford

Thank you for the great review Nick. Happy to hear that you had a good shopping experience.

Rated 5 out of 5 stars

easy website

3 April 2025
Archford logo

Reply from Archford

Thank you for the positive review Mandy. Happy to hear that you found the whole shopping experience easy.

Rated 5 out of 5 stars

EASY

EASY, FAST TRANSACTION & DELIVERY.
QUALITY PRODUCT

9 January 2025
Archford logo

Reply from Archford

Thank you for the great review. Glad to hear that you're happy with your purchase.

Regards
Jonas

Rated 5 out of 5 stars

All items were individually bagged

All items were individually bagged, neat and tidy. All arrived on time.

15 December 2024
Archford logo

Reply from Archford

Hi Adam,
Thank you for the great review. Happy to hear that you had a good shopping experience.

Regards
Jonas

Rated 5 out of 5 stars

Great service

27 November 2024
Archford logo

Reply from Archford

Thank you for the great review. We're happy to hear that you had a good shopping experience with us.

Jonas

Rated 5 out of 5 stars

Great service

Service was very good. The product was better than expected.

25 November 2024
Archford logo

Reply from Archford

Hi Linda,
Thank you for the 5 star review. Happy to hear that you had a good shopping experience with us.
Regards
Jonas

Rated 5 out of 5 stars

Helpful and responsive company that was…

Helpful and responsive company that was really easy to do business with.

27 November 2024
Archford logo

Reply from Archford

Hi Simon,
Thank you for the review. Glad to hear that you had a good experience shopping with us. Will pass that on to the rest of the team.

Regards
Jonas

Rated 5 out of 5 stars

On time as described

product arrived on time as estimated at purchase. correct product and reasonably priced

16 November 2024
Archford logo

Reply from Archford

Hi Richard,
Thank you for the great review. Happy to hear that you had a good shopping experience with us. Looking forward to see you back shopping with us in the future.
Regards
Jonas

Rated 1 out of 5 stars

Classic Scam

I ordered inspection tags over two weeks ago. No delivery, tracking via the number provided gets you ran around in circles. I bought from Archford USA yet I am dealing with Australian shipping / tracking etc. I tried calling the company and there is no answer, no voicemail, nothing. Save yourself that hassle and buy elsewhere.

22 November 2024
Unprompted review
Archford logo

Reply from Archford

Hi Brendon,
Apologise for the late reply. We have a warehouse both in Australia and USA. It looks like our warehouse in the USA didn't have these tags for a reason and they asked us to send them out from Australia. Can you please email me on jonas@archford.com.au if you still haven't received the tags and I'll organise for the tags to be sent out from our warehouse in the USA.

I apologise for this once again. This hasn't been handled great from our side.

Regards

Rated 5 out of 5 stars

The day after I ordered my gloves I…

The day after I ordered my gloves I received a phone call to tell me the colour I ordered wasn't in stock and they asked me whether I was happy to get a different colour. Prompt and to the point. I like it.

31 October 2024
Archford logo

Reply from Archford

Hi Pieter,
Thank you for the great review. I'm happy to hear that we found a solution that suited you. Looking forward to see you back shopping with us in the future.
Regards
Jonas

Rated 5 out of 5 stars
Archford logo

Reply from Archford

Hi Geoff,
Thank you for the 5 star review. Glad to hear that your shopping experience with us top notch. Looking forward to see you back shopping with us again.

Regards
jonas

Rated 2 out of 5 stars

The colour was a darker green then…

The colour was a darker green then advertised

10 October 2024
Archford logo

Reply from Archford

Hi Shane,
We're sorry to hear that the green reflective tape you bought from us didn't matched your expectations. The reflective tape we have is a darker one than usual, but I also think the image shows that (pls see attached link).
https://www.archford.com.au/collections/reflective-tape/products/green-class-1w-ultra-high-intensity-reflective-tapes?variant=44362838573246

We have a 14-day return policy, so we are more than happy for you to send it back and receive a full refund. Just contact us on sales@archford.com.au and we will organise that straight away.

Regards
Jonas

Rated 5 out of 5 stars

Product

Product, price and delivery

16 September 2024
Archford logo

Reply from Archford

Hi Cait,
Thank you for the 5 star review. We really appreciate it. Glad to hear that you're happy with your purchase.

Regards
Jonas

Rated 5 out of 5 stars

Easy ordering process and delivery was…

Easy ordering process and delivery was very prompt. Items were of good quality, we will continue to order through ARCHFORD

4 September 2024
Archford logo

Reply from Archford

Glad to hear that you're happy with your purchase. Thank you for the great review. Looking forward to see you shopping with us in the future.

Jonas

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