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Company details

  1. Glassware manufacturer

Written by the company

Stylish and strong, innovative yet affordable, these are just some of the words used to describe Arc UK’s extensive portfolio of glassware and tableware for the professional and for the home. Our brands are industry leading and driven by the needs of the professional all over the world. We work closely with them to develop new and innovative products that are designed to exceed the expectations of our customers. Arc UK is part of Arc Group - a world leader in tableware. The Group addresses different channels and markets: Food retail chains, furniture and specialty chains, e-commerce, bars and restaurants, hotels, institutional catering such as hospitals, schools and retirement homes canteens. Arc also develops customized products for its B2B customers in other industries: glasses for beverage brands, food containers, candles containers. Unrivaled worldwide, the Arc Group’s expertise is based on nearly two centuries of innovation, creativity, and technological prowess. With one key word: Excellence. Arc Group is committed to a circular economy approach in order to limit the waste of resources and the environmental impact. This is reflected in particular in local Elegant dinnerware, shining cutlery, fresh linens and sparkling glassware make an impression on your customers that is almost as important as what is on your menu. As such, high-quality tableware is a big investment — protecting and maintaining this investment is essential to the success of your operation.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Inquired about getting some flat pack…

Inquired about getting some flat pack boxes to hold the glasses in as our original ones got wet at an event one night - The best customer service I've experienced - very quick reply and more than helpful - Thank you Luke - will be recommending this company to people for sure.

4 April 2024
Unprompted review
Arc UK logo

Reply from Arc UK

Hi Jessie,
Thank you for taking the time to leave a review. We are really pleased to hear about your experience with us! If we can do anything further please do let us know.
Thank you again.
Amy

Rated 5 out of 5 stars

Went above and beyond the call of duty…

Went above and beyond the call of duty in a time of need! Really appreciated the excellent customer service and help

24 August 2023
Unprompted review
Arc UK logo

Reply from Arc UK

Thank you for taking the time to provide us with feedback.
We are really glad we could help.
Kindest regards
Amy

Rated 5 out of 5 stars

Always happy to help, cheerful and informative

We have been dealing with Arc for 8+ years.
The team are always happy to help, cheerful and informative via email and calls. They are now getting their online portal up and running, this will only improve the service we receive.

9 March 2023
Unprompted review
Arc UK logo

Reply from Arc UK

Hi, thank you so much for the positive feedback, its really appreciated.
Kindest regards
Amy

Rated 5 out of 5 stars

Great Staff!

Great Staff!
The staff I deal with are great and really helpful. They can get the short end of the deal though when deliveries and production dates are not communicated, but they do all they can to get you the information you need.
Stock availability has been an issue over the last couple of years and we as a business, lost a lot of money last year, especially leading up to christmas.
My score is mainly for the staff as they have had a lot to deal with over the last year or so and have always done it with a smile.

9 March 2023
Unprompted review
Arc UK logo

Reply from Arc UK

Hi Kim, thank you so much for your feedback, we really appreciate it.
Kindest regards
Amy

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