Had to wait 39 hrs until my ticket was answered. Was given a satisfactory answer by slimee
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The technical team's response was fast, the only thing is that I can't use the services because I use laptop gamer and they tell me it's not bearable on the laptop, I was checking their pay and I didn... See more
2 stars because the cheats actually work. However the ban was quick to follow while using their cheats 1 day to be specific only for using ESP. The biggest issue i have with them is once i reported th... See more
Company replied
Company details
Written by the company
Arctic Cheats is one of the leading providers of cheats and hacks for various popular video games. We pride ourselves in providing exceptional support and a smooth customer experience.
Contact info
United States
- admin@arcticcheats.wtf
- arcticcheats.wtf
3.3
Average
391 reviews
Replied to 96% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
L discord w cheats
i was trying to ask a question then !seemster closed the ticket also it says they have a 48 hour refund policy but i guess that's old or smth i didnt get to ask much bc !seemster closed the ticket for no reason and its still on there website for some reason
18 August 2025
Unprompted review
Reply from Arctic Cheats
Hi, we're sorry your ticket was closed without cause and that the refund policy was unclear. Please email admin@arcticcheats.wtf and we'll honor a refund and clarify your situation.
Reply from Arctic Cheats
Hi, we're sorry to hear you were banned across multiple titles. Detection risk increases significantly when the software is used aggressively or across multiple games in a short period without conservative settings. Please contact admin@arcticcheats.wtf if you'd like to discuss further.
poor service
I have been sitting for over an hour waiting for help from anyone in the server because I cannot make a purchase and yet not one single bit of help from anyone and they just now replied to me April 10th 2026 might be the worst support of all time lmaoo😂
15 August 2025
Unprompted review
Reply from Arctic Cheats
Hi Kevin, we're sorry no one assisted you during your purchase attempt — that's a very basic thing to get wrong. Please email admin@arcticcheats.wtf and we'll help you complete your order or answer any questions you have.
Dont buy, they are not working!!!
Dont buy from them, there cheats are not working.You go in game and after 1.5h your account gets banned. Made a new one, that lasted 40 min and same got banned.And support told me i need a spoofer but they write there cheats have inbuild spoofer in ring-1 apex.After I told them this they just close my ticket for 3rd time.I bought spoofer and tought it will make a differance but i got banned in 3h. and i wasnt useing aim or recoil just soft wh, so that means the EA detects the software. They akways write here to contact support but actually they just trying to make them look like they give a fu*k. But in the reality they dont care and when u ask the real questions they just close your ticket.
they will probably write its not true and bla bla bla but this is what u will get if U buy from them!
13 August 2025
Unprompted review
Reply from Arctic Cheats
Hi JJ, we're sorry for the frustrating experience. Regarding the bans — even with a built-in spoofer and only using wallhack, EA's anti-cheat can detect the software's presence if it is not used with proper precautions and conservative settings. Detection risk increases significantly with repeated account use in short periods. That said, the ticket handling you described is not acceptable. Please email admin@arcticcheats.wtf and we'll review your situation properly.
Great support
Great help and support from theirs.flaws and 717. They helped me with a tech issue, wasn't getting my normal frame rate on the game with them running. Problem was fully resolved within minutes!
12 August 2025
Unprompted review
DON'T BUY NOTHING FROM HERE
Don't not buy Armani or another other cheats on this website
7 August 2025
Unprompted review
Reply from Arctic Cheats
Hi Brenton, we're sorry you had a negative experience. Please reach out to admin@arcticcheats.wtf with details on your issue and we'd be happy to assist or process a refund.
Customer service isn't as quick as they…
Customer service isn't as quick as they say. Wasn't even able to use the cheat because they couldn't help my problems while trying to setup. Don't buy unless you dont want your money's worth.
6 August 2025
Unprompted review
Reply from Arctic Cheats
Hi, we're sorry setup support wasn't able to get you up and running. Please email admin@arcticcheats.wtf and we'll ensure you either get proper setup assistance or a full refund.
arctic and his crew are really racist…
arctic and his crew are really racist the gifs they send in general chat i also asked for support they closed my ticket and said we are no helping id never buy from arctic ever again i want my refund back please. the support is also really slow. i dont recommend buying from arctic
3 August 2025
Unprompted review
Reply from Arctic Cheats
Hi, we take any reports of inappropriate behavior in our community very seriously and we apologize for the experience you had. This is not the environment we want to maintain. Regarding your refund — please email admin@arcticcheats.wtf with your order details and we will process it promptly.
polar best support
polar is a W support and he does an amazing job he fixed my issue in less then 5 mins this dude needs a promo ngl better then experienced support that just threw him my case
6 August 2025
Unprompted review
+rep polar great seller very fast (pp)
6 August 2025
Unprompted review
Works as advertised
Works as advertised! Mods are quick to respond & help with issues! Shoutout Rayn & Tokyo!
4 August 2025
Unprompted review
almost gave me a trojin dont buy ts
almost gave me a trojin dont buy ts
4 August 2025
Unprompted review
Reply from Arctic Cheats
Hello,
This is not true, and our cheats are safe to use. All cheats are flagged by anti-virus's in general, but does not mean that they contain a virus. This is a false positive.
Please understand that we are a legitimate company. You do not have to use our cheats if you wish not to, but we do not sell virus's.
Thanks for the feedback.
So to start
So to start, I was reading reviews, and I was looking at all the bad ones and a lot of people saying that they have bad support me giving the benefit of the doubt I tried to ask about the product and of course he gave me one word answer and closed the ticket customer service with these people suck smh the rep names was Zane. Also did a little bit more research and Kern does not come with a spoofer and the rep told me you did
31 July 2025
Unprompted review
Reply from Arctic Cheats
Hello,
This review seems pretty dishonest, definitely not reflecting our services. It seems you left this review, simply because our support answered your question without writing an entire paragraph.
Please understand that we prioritize our tech support tickets mainly. During a time where we have a high volume of tickets, for people asking for simple questions, we're not going to prioritize them as much.
You left a 1 star review without even purchasing our products, and this is a pretty Karen review to make... We provide great support, and simply because we answered your question without writing a essay, isn't a valid reason to leave a 1 star review.
If you are a real customer, and have actually used our services, then maybe come back to our Trustpilot to leave feedback.
NEED TO FIX "DELTA FORCE- FROST CHEATS"…
NEED TO FIX "DELTA FORCE- FROST CHEATS" SO BAD AIMBOT , NO PREDICTION ( BUT LISTEN IN WEBSITE ) , ESP BUGS, AIMBOT BUGS, LAG, BLUESCREEN OF DEATH, MENU UNLOADS . OVERALL RATING - 1/10 . NOT RECOMMENDED TO BUY - DELTA FORCE ( FROST ) CHEATS .
2 August 2025
Unprompted review
Reply from Arctic Cheats
Hello,
I apologize for your bad experience with our Frost Delta Force cheat.
Our goal is always to provide the best qaulity cheats, but Delta Force is an extremely difficult game to make a cheat for considering their anti-cheat is one of the best.
Additionally, Frost is one of just 3 working cheats in Delta Force cheats as most cheats fail to even work the slightest for this game. Nonetheless, Frost DF is a work in progress and we're making improvements over time.
Thanks for the feedback.
rubbish shiet
rubbish shiet, advertises things they are not selling.
if you dont wanna be scammed dont purchase this.
28 July 2025
Unprompted review
Reply from Arctic Cheats
Advertises things we are not selling? This is completely inaccurate considering all videos on YouTube and TikTok are using our own cheats on our store.
I do not believe this review is accurately reflecting our services, also considering the hundreds of other users leaving 5 star reviews who love our products.
Slime was usless asf
Slime was usless asf , made fun of me mighta cursed me out ina foreign language
30 July 2025
Unprompted review
Reply from Arctic Cheats
Hello,
After reviewing our tickets, I do not see any tickets which this had happened. I believe this review to be fraudulent and not based on a genuine experience.
i liked how he responded fast and…
i liked how he responded fast and answered all my questions
notl3f01
28 July 2025
Unprompted review
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