Arctic Cheats Reviews 391

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 345 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the effectiveness of the products, with some describing them as working great and even exceeding expectations. The support staff, particularly individuals like Dylan, Moh, Klaus, and Slime, are frequently praised for their quick responses, helpfulness, and overall positive demeanor, making the user experience smoother for many. However, some people were dissatisfied with the customer service, noting inconsistencies in response times and instances where tickets were closed without resolution. There are also concerns about certain products not working as advertised, leading to account-related issues for some users. A few other people also felt that some staff members were rude, unhelpful, or unprofessional, creating uncomfortable interactions and making it difficult to resolve issues.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support, highlighting... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers praise the support team for being helpful, fast,... See more

Product

Consumers find the product experience to be ambiguous. While some reviewers praise the products, noting they... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers praise the quick and instant responses... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the ease of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Had to wait 39 hrs until my ticket was answered. Was given a satisfactory answer by slimee

Rated 3 out of 5 stars

The technical team's response was fast, the only thing is that I can't use the services because I use laptop gamer and they tell me it's not bearable on the laptop, I was checking their pay and I didn... See more

Rated 2 out of 5 stars

2 stars because the cheats actually work. However the ban was quick to follow while using their cheats 1 day to be specific only for using ESP. The biggest issue i have with them is once i reported th... See more

Company replied


Company details

  1. Software company

Written by the company

Arctic Cheats is one of the leading providers of cheats and hacks for various popular video games. We pride ourselves in providing exceptional support and a smooth customer experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

L discord w cheats

i was trying to ask a question then !seemster closed the ticket also it says they have a 48 hour refund policy but i guess that's old or smth i didnt get to ask much bc !seemster closed the ticket for no reason and its still on there website for some reason

18 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry your ticket was closed without cause and that the refund policy was unclear. Please email admin@arcticcheats.wtf and we'll honor a refund and clarify your situation.

Rated 1 out of 5 stars

Scam

Scam. Account ban in 3 games

16 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry to hear you were banned across multiple titles. Detection risk increases significantly when the software is used aggressively or across multiple games in a short period without conservative settings. Please contact admin@arcticcheats.wtf if you'd like to discuss further.

Rated 1 out of 5 stars

poor service

I have been sitting for over an hour waiting for help from anyone in the server because I cannot make a purchase and yet not one single bit of help from anyone and they just now replied to me April 10th 2026 might be the worst support of all time lmaoo😂

15 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Kevin, we're sorry no one assisted you during your purchase attempt — that's a very basic thing to get wrong. Please email admin@arcticcheats.wtf and we'll help you complete your order or answer any questions you have.

Rated 1 out of 5 stars

Dont buy, they are not working!!!

Dont buy from them, there cheats are not working.You go in game and after 1.5h your account gets banned. Made a new one, that lasted 40 min and same got banned.And support told me i need a spoofer but they write there cheats have inbuild spoofer in ring-1 apex.After I told them this they just close my ticket for 3rd time.I bought spoofer and tought it will make a differance but i got banned in 3h. and i wasnt useing aim or recoil just soft wh, so that means the EA detects the software. They akways write here to contact support but actually they just trying to make them look like they give a fu*k. But in the reality they dont care and when u ask the real questions they just close your ticket.
they will probably write its not true and bla bla bla but this is what u will get if U buy from them!

13 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi JJ, we're sorry for the frustrating experience. Regarding the bans — even with a built-in spoofer and only using wallhack, EA's anti-cheat can detect the software's presence if it is not used with proper precautions and conservative settings. Detection risk increases significantly with repeated account use in short periods. That said, the ticket handling you described is not acceptable. Please email admin@arcticcheats.wtf and we'll review your situation properly.

Rated 5 out of 5 stars

Great support

Great help and support from theirs.flaws and 717. They helped me with a tech issue, wasn't getting my normal frame rate on the game with them running. Problem was fully resolved within minutes!

12 August 2025
Unprompted review
Rated 5 out of 5 stars

great

slime and polar helped good and the cheese are goated

11 August 2025
Unprompted review
Rated 1 out of 5 stars

DON'T BUY NOTHING FROM HERE

Don't not buy Armani or another other cheats on this website

7 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Brenton, we're sorry you had a negative experience. Please reach out to admin@arcticcheats.wtf with details on your issue and we'd be happy to assist or process a refund.

Rated 1 out of 5 stars

Customer service isn't as quick as they…

Customer service isn't as quick as they say. Wasn't even able to use the cheat because they couldn't help my problems while trying to setup. Don't buy unless you dont want your money's worth.

6 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we're sorry setup support wasn't able to get you up and running. Please email admin@arcticcheats.wtf and we'll ensure you either get proper setup assistance or a full refund.

Rated 1 out of 5 stars

arctic and his crew are really racist…

arctic and his crew are really racist the gifs they send in general chat i also asked for support they closed my ticket and said we are no helping id never buy from arctic ever again i want my refund back please. the support is also really slow. i dont recommend buying from arctic

3 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, we take any reports of inappropriate behavior in our community very seriously and we apologize for the experience you had. This is not the environment we want to maintain. Regarding your refund — please email admin@arcticcheats.wtf with your order details and we will process it promptly.

Rated 5 out of 5 stars

polar best support

polar is a W support and he does an amazing job he fixed my issue in less then 5 mins this dude needs a promo ngl better then experienced support that just threw him my case

6 August 2025
Unprompted review
Rated 1 out of 5 stars

almost gave me a trojin dont buy ts

almost gave me a trojin dont buy ts

4 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hello,

This is not true, and our cheats are safe to use. All cheats are flagged by anti-virus's in general, but does not mean that they contain a virus. This is a false positive.

Please understand that we are a legitimate company. You do not have to use our cheats if you wish not to, but we do not sell virus's.

Thanks for the feedback.

Rated 1 out of 5 stars

So to start

So to start, I was reading reviews, and I was looking at all the bad ones and a lot of people saying that they have bad support me giving the benefit of the doubt I tried to ask about the product and of course he gave me one word answer and closed the ticket customer service with these people suck smh the rep names was Zane. Also did a little bit more research and Kern does not come with a spoofer and the rep told me you did

31 July 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hello,

This review seems pretty dishonest, definitely not reflecting our services. It seems you left this review, simply because our support answered your question without writing an entire paragraph.

Please understand that we prioritize our tech support tickets mainly. During a time where we have a high volume of tickets, for people asking for simple questions, we're not going to prioritize them as much.

You left a 1 star review without even purchasing our products, and this is a pretty Karen review to make... We provide great support, and simply because we answered your question without writing a essay, isn't a valid reason to leave a 1 star review.

If you are a real customer, and have actually used our services, then maybe come back to our Trustpilot to leave feedback.

Rated 2 out of 5 stars

NEED TO FIX "DELTA FORCE- FROST CHEATS"…

NEED TO FIX "DELTA FORCE- FROST CHEATS" SO BAD AIMBOT , NO PREDICTION ( BUT LISTEN IN WEBSITE ) , ESP BUGS, AIMBOT BUGS, LAG, BLUESCREEN OF DEATH, MENU UNLOADS . OVERALL RATING - 1/10 . NOT RECOMMENDED TO BUY - DELTA FORCE ( FROST ) CHEATS .

2 August 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hello,

I apologize for your bad experience with our Frost Delta Force cheat.

Our goal is always to provide the best qaulity cheats, but Delta Force is an extremely difficult game to make a cheat for considering their anti-cheat is one of the best.

Additionally, Frost is one of just 3 working cheats in Delta Force cheats as most cheats fail to even work the slightest for this game. Nonetheless, Frost DF is a work in progress and we're making improvements over time.

Thanks for the feedback.

Rated 1 out of 5 stars

rubbish shiet

rubbish shiet, advertises things they are not selling.
if you dont wanna be scammed dont purchase this.

28 July 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Advertises things we are not selling? This is completely inaccurate considering all videos on YouTube and TikTok are using our own cheats on our store.

I do not believe this review is accurately reflecting our services, also considering the hundreds of other users leaving 5 star reviews who love our products.

Rated 1 out of 5 stars

Slime was usless asf

Slime was usless asf , made fun of me mighta cursed me out ina foreign language

30 July 2025
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hello,

After reviewing our tickets, I do not see any tickets which this had happened. I believe this review to be fraudulent and not based on a genuine experience.

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