Argos Pet Insurance Reviews 

2,466
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate how simple it is to submit claims online, noting that the digital portal works smoothly and keeps them informed. People frequently highlight that claim payments arrive promptly without any hassle, which significantly reduces stress during emotionally difficult situations. Consumers also describe the support staff as exceptionally friendly, kind, and always ready to help with questions. However, some customers also noted significant price increases when looking at their policy renewals. Reviewers mentioned that monthly premium costs could rise dramatically after several years of steady loyalty.

What people talk about most

Claim

Customers had great appreciation for the efficient claim process, reporting that payments were handled very... See more

Service

Clients share satisfaction regarding the service, noting that the claim process is remarkably fast,... See more

Payment

Users describe positive interactions with payment, frequently highlighting fast payouts and efficient claim... See more

Price

Reviewers highlight ambiguous aspects of price, as opinions regarding costs vary significantly among... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff who are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speedy resolution to claim. My dog at almost 10 years old developed an ear infection. I hadn't used insurance from he was 10 Months old and I had been thinking of canceling it. Now glad I didn't. Vet... See more

Rated 5 out of 5 stars

Fantastic experience with Argos Pet Insurance. We recently got our rescue pup and unfortunately a few weeks later she got an abscess on her tooth. Following her treatment our vet submitted all the n... See more

Rated 5 out of 5 stars

Our dog required an unexpected and costly surgery. Like most pet owners we had taken out pet insurance purely for peace of mind and we had never expected needing it, when considering her age. Fortunat... See more

Rated 5 out of 5 stars

Argos made getting insurance for my cats easy. It give you different options which you can review before making the choice that is right for you and your pets. The excess is affordable amount. I choos... See more


Company details

  1. Insurance agency
  2. Insurance company
  3. Pet Insurance Company
  4. Pet shop

Written by the company

From Bulldogs to Burmese cats, pets come in all shapes and sizes – Argos Pet Insurance could help you get the right amount of protection for your pet.

Argos Pet Insurance

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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4.4

All reviews

(2,466)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Argos pet insurance was recommended to me by a friend and I'm glad I chose to go with them. I made my first claim recently for a specialist assessment my cat had as she may have a tumour growing in her eye. The claim process was handled by the vets on my behalf which helped, and it was swift and uncomplicated. Argos kept me up to date throughout, notifying me when they were requesting information from various vets my cat has seen in the past, the status of my claim, and then finally when the claim had been accepted. I'm very grateful for the way it was handled and once the claim had been accepted payment to me was made very quickly. When things are stressful with pets getting ill, you want to know you have support, and certainly with this claim I have felt looked after. Thank you Argos pet insurance :)

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free claims process.

Hassle free claims process.. first time ( hopefully the last time ) I have had to use them but thankfully my pets vetinary staff helped me too. I have been with Argos Pet Insurance for a long time so recommend them

12 October 2025
Unprompted review
Rated 1 out of 5 stars

Argos is shit

It is si bed never gi to argos they don't speak English or order stand what you say. But every order is always late

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier, when my kitty needed emergency Argos paid out within days of my claim. Very pleased with the service and process.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

I switched to Argos pet insurance when…

I switched to Argos pet insurance when my previous insurer was beyond frustrating and unhelpful. I already had another policy for another dog with Argos and decided to opt for Argos' higher monthly payments for my other dog after the frustrating experience with another company. So far so good with Argos, their online portal and claims process is straightforward and miles better than previous insurer.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience - Argos paid our claim for emergency vet care within 24 hours of us submitting it. We were so impressed that they handle the claim quickly.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

They dealt with it very effectively…

They dealt with it very effectively kept me up to date with everything that was happening they dealt with it all would 💯 recommend them and the vets were great they dealt with the dog straight away and communicated with the insurance dogs fit and well again.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

No stress

Following a recent acute illness with one of the cats was worrying however this was relieved by the ease of claiming to cover the expense. The vet dealt directly with Argos and the claim was paid without a problem. So efficient and no stress in an already stressful situation.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

What sort of insurance company does this?

19 September wrote to me stating I was being charged too much (true) and not only would my monthly payments be reduced I would get a backdated refund within 30 days. Nothing happened within 30 days so I chased this up. Coincidentally (and conveniently) the next day (today) they send a further letter saying they might change their mind, and will let me know within another month. It's possible they've made a mistake but this is no way to run a serious insurance company.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Impressed!

This was the first time I had had to claim and it was really easy and quick. Very impressed!

1 October 2025
Unprompted review

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