From the start of our time with RSPCA insurance, everything has been absolutely excellent. The portal worked very well, there have never been any issues and the customer service people have been grea... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.
Parkside, Chart Way, RH12 1GY, Horsham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had taken out £7000 lifetime pet insurance which apparently covered dental illness my dog has never had the best teeth but after we rescued her she always went for 6 monthly check ups at vets she went in for routine dental work where they found she had dental illness put in a claim and was rejected so wouldn't recommend RSPCA pet insurance
Just by chance I found the RSPCA pet insurance via a comparison site and although they weren't the cheapest they were a trusted name and what they offer is exceptional value and they even accepted to insure my 12 year old dog without pricing him out of being insured .
Not like my previous insurer who hiked the premium so much after being with them for 5 years they basically said we're not interested any longer because we know we'll have to pay out which they didn't for 5 years prior.
Not impressed and I'll name them Waggle.
I'm really happy I found RSPCA pet insurance .
It was easy to arrange cover withno hard sell pressure. I would recommend to anyone.
Good product and easy to set up.
Also contributes to helping the welfare of other less fortunate animals.
My policy is up for renewal with the rspca I might add on the 18th, after hanging on the phone for one hour 32 minutes I gave up, the call centre is a disaster area continually transferring you to different people, and then the long wait starts again, they can't even get the contact number right on their invite to renew email, it's an unobtainable number! Save to say I gave up, horrendous customer service
Can’t register for the pet portal for either cat. Absolutely useless.
The price was good, the cover is just what we need for our dog, and the purchase process.was really smooth.
This is a great package and a great price very easy to apply on line straight forward one of the best would recommend havent had to use the service yet but gives me peace of mind knowing that I have cover from a reliable reassuring .organisation should I need it
No fuss or bother and I got what I was looking for,😊
We have RSPCA insurance for our two older moggies, and its a no brainer to stay with them for our new addition to the family - Alfie! Price wise its very competitive against other insurance companies.

Reply from RSPCA Pet Insurance (UK)
Easily navigated online portal & I save a fair bit on my renewal! Simples!

Reply from RSPCA Pet Insurance (UK)
I decided that in order to help support RSPCA in helping animals in need more than just by a small monthly donation, I eould change my pet insurance over to them also which will hopefully help more.

Reply from RSPCA Pet Insurance (UK)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.