arhdcompuly.com Reviews 90

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Ordered an electric mincer; at checkout the price changed to us currency, then they added sales tax, which made the purchase highly undesirable. Sleazy.

Rated 1 out of 5 stars

Absolute !!!SCAM!!! people. Don't believe the happy customer reviews. No doubt their own employees writing happy reviews trying to convince us to give them money for things that never arrive. I... See more

Rated 1 out of 5 stars

I should have read the reviews before purchasing their Reusable Diamond Weave Scrubber Cloths. Fortunately, the cost was low so the scam didn't hurt too much. This is a disreputable company. Along wi... See more

Rated 1 out of 5 stars

Ordered two automatic pot stirrers in mid December which were to be delivered by Christmas. They finally arrived mid February. Items were poorly packaged and arrived mangled and torn open. I sent ph... See more

Company details

  1. Clothing Shop

Written by the company

We are a passionate company that truly believes that fashion should be affordable.


Contact info

1.9

Poor

TrustScore 2 out of 5

90 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I placed an order 6 days ago and it is…

I placed an order 6 days ago and it is showing the exact same status as the day I placed the order. It says they will send a email when the order is ready. 6 days to send out one hoodie. I am worried I won’t ever receive this order. I will update this review is if it ever comes
This is a total scam they don’t send your order and refuse to give you your money back and want you to pay to talk to someone. DO NOT ORDER ANYTHING from this company you will be ripped off

9 November 2024
Unprompted review
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Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Lock Decoder does not work. Customer service is a joke as is their money back guarantee.

I bought the "Lock decoder" for $36 on their website. I am a Paramedic and thought this would be a great tool for getting into patient's locked homes in the event they fall and can't get up. I received the product but every lock I tried, the blank would not fit into. I tried locks from Master, Quickset, Schlage, and Brinks. Pretty much all of the major ones you see in the United States. I don't know if this is geared specifically to Chinese locks but the item is useless to me. I tried to return it because the website promises a money back guarantee. I went back and forth with customer service for weeks. They initially offered me $3 cash back and eventually got to $9. Now I am writing to the BBB for some resolution.

8 November 2024
Unprompted review
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Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Never received the order

After placing my order and waiting nearly two months, I never received it. Despite repeated follow-ups with customer service, I was eventually given a tracking number that supposedly corresponded to my order. However, I never received the package. Upon further investigation with my local post office, I learned that the package was mistakenly delivered to another address. I provided customer service with this information, along with proof that it was delivered to the wrong address. Instead of resolving the issue, I was dismissed and told that, because the package is marked as “delivered,” my case is closed. This is truly disappointing and reflects poor customer service. Not only was there no option for a refund or replacement, but my concerns were disregarded as if my business means nothing. I am now filing a complaint with PayPal, as I am not the only dissatisfied customer.

31 July 2024
Unprompted review
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Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Never received order

After placing my order and waiting just about 2 months for it I never received it. After going back and forth with customer service they provided me with a tracking number they stated was mine which showed the package was delivered. I never received the package. I contacted my local post office who verified that the package was addressed to another address which is where it was delivered. I sent this information along with verification that it was delivered to an address other than mine to customer service. All this work just to be told that I am no longer their customer because my package is marked delivered. This is poor customer service. You have a unsatisfied customer and you disregard them as if their business means nothing to you. There was no option for a refund. No option to resend the order. Nothing.

13 September 2024
Unprompted review
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Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Picked up the item from the post office and tried the product once home

Picked up the item from the post office this morning so me and my son inlaw tested the product out on our car windows.
We were NOT impressed with the product as all the liquid did was the same as a car washing liquid, the water did NOT sheet off like on their videos neither was it any different to the window i used normal car wash on, i even as per video of theirs washed the mirror and sprayed it with water ... it did not come instantly clear like in their videos, instead water beads just stayed there

2 September 2024
Unprompted review
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Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Still waiting

My order was placed on July 15th. Today's date is August 22nd. Where is it ?????

22 August 2024
Unprompted review
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Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Still waiting for order today is the…

Still waiting for order today is the 21st Aug order was placed on the 5th Aug 2024.
Where is it???

21 August 2024
Unprompted review
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Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 5 out of 5 stars

I love this product's sleek design

I love this product's sleek design. It is thoughtfully built and quite attractive. It functions excellently in protecting my hands from heat while cooking, and is easy to use. An added bonus - it doesn't take up much space in the kitchen. Highly recommended!

3 August 2024
Rated 5 out of 5 stars

The product arrived after 2 weeks which…

The product arrived after 2 weeks which was a bit long to wait. However, the price point was quite favorable and reasonable compared to other similar items I've seen. Despite the lengthy delivery time, the affordability of the purchase somewhat diminishes that inconvenience. Overall, for its cost, I'd say it's a decent buy.

1 August 2024
Rated 5 out of 5 stars

The product arrived quicker than…

The product arrived quicker than expected, which was excellent. It was well packaged and arrived in perfect condition. The tracking information was accurate and I appreciated the consistent updates. The delivery process was smooth and convenient. It's a handy device, very useful for my needs. Highly satisfied with the shipping experience overall. Would definitely recommend this seller.

1 August 2024
Rated 1 out of 5 stars

Waste of money

The resin letters finally got delivered and the quality is atrocious, bought for mother's day in Australia and got here nearly 3 months late

It's nothing like the advertising complete waste of money

27 July 2024
Unprompted review
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Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

The item is nothing like the ad

The item is nothing like the ad. The item looks crappy and it's way smaller than shown. Took months to even arrive.

24 July 2024
Unprompted review
arhdcompuly.com logo

Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Too slow with finalising my order.

I placed the order on May 05th and I write this review on July 20th. I still do not have my order. I have chased my order and received a relatively generic response advising they would get their order to me as soon as they can. I think more than 2 months for delivery is too long - particularly when the company takes your money within 24 hours. Be wary if placing orders.

20 July 2024
Unprompted review
arhdcompuly.com logo

Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Scammer

I made my purchase 2 months ago with the promise of 2weeks delivery… I am still waiting, and no feedback has been provided. I lost my money, this is a scam!

9 July 2024
Unprompted review
arhdcompuly.com logo

Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Terrible company to deal with

Terrible company to deal with. Bought something 3 nearly 4 months ago and I have no idea where it is or if it will even arrive! No tracking info provided and keep getting fobbed off by an automated messaging service. I can not talk to an actual human. DO NOT RECOMMEND- DO NOT BUY FROM THESE PEOPLE, SCAMMERS!

1 July 2024
Unprompted review
arhdcompuly.com logo

Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Scam scam scam!!

Scam scam scam!!! Buyer beware
have been waiting for my delivery for over two months. Apparently it lost in transit. I have continually ask for my money to be returned.
My requests are ignored. Very poor customer service.

24 April 2024
Unprompted review
arhdcompuly.com logo

Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

Rated 1 out of 5 stars

Ordered 2 resin letters with flowers 10…

Ordered 2 resin letters with flowers 10 weeks ago haven’t heard anything back after numerous emails contacting help desk , absolutely a scam , buyer beware !

18 June 2024
Unprompted review
arhdcompuly.com logo

Reply from arhdcompuly.com

Dear Valued Customer, we deeply regret any inconvenience caused. Please send your order number to support@arhdcompuly.com, and we’ll resolve your concerns as quickly as possible.
James, Senior Director of Customer Support, www.arhdcompuly.com

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