Aries Arise Reviews 44

I had questions regarding some of the graphic tee's the were selling and I reached out to customer service. They were so kind and provided any info they could regarding my questions. They even decided to send me some stickers as well. Its the little things that count, and the way they make a customer feel special. Had a great experience with all of it.

Contacted customer service searching for an item and they couldn't have been more helpful in sourcing it for me!! Super quick responses too. Thank you!!

Love Aries, when I was helping my kids' school find a raffle prize, I reached out and asked if they would donate anything, and very generously, they donated TWO goodie bags. So grateful!

Amazing customer service, thanks guys!

Very helpful and kind support, help with my order. I feel that with level of support like that, I buy truly high quality and luxurious item. Im glad Ive ordered there.

Great customer service, I had an issue and got a fast and satisfactory reply, v happy!

Not only did the t-shirt come really quickly, but I received really friendly and prompt customer service when I had an issue with my return. Really impressed!

Incredible service. Replies within hours. They solved my problem within days. I couldn't be more grateful for their help.

Customer service team
They truly are so so kind and got my problem fixed in the matter of days. Kindest and best customer service team i have ever dealt with.

In this current economic status , where everyone under pressure from all sides , I had a great customer service from Aries customer service Center , they we so effortlessly efficient and absolutely amazing made my experience with my query dealt with simply and clearly , thank you , wonderful and much appreciated .

I love Aries. The store is beautifully laid out and the people that work there are very cool and happy to help. The coffee is incredible but very strong.

I love the clothes available and think Aries has done some incredible work. Their basics are unmatched and it makes sense no problemo became a separate shop for them!! I have a few of the Aries lace pieces and the quality is UNMATCHED, same with the skirts and other pieces I own.

I also think the website is well laid out and love that the clothes often have a picture with a model wearing them so you know how they fit. Nice touch is that the models look like real people. I think some of the campaigns Aries have done are sick.

I’m excited to see what comes next for Aries and I think the clothing is 100% worth investing in. Cannot recommend enough

Ordered from Aries, and everything was perfect! Shipping was fast, the clothes are great quality, and the fit was spot on. Super easy shopping experience, and their customer service is awesome. Definitely ordering again!

Quick delivery - good quality products

Clothes were as described and delivery as expected. Can’t complain really!

Delivered on time in the stated amount of days, when I was concerned about arrival date customer service were super helpful. Was very easy to change my delivery date to suit my schedule!

Had a great experience when ordering from here. Came quickly and was packaged really nicely. The clothes are really high quality and you can tell. Will definitely be ordering more.

Great customer service - the team solved the issue I had with returning an item very promptly!

I really want to like this brand - I like the design and I like the ethos. I ordered some bits to try on in December and duly sent my returns back in January within their returns period. I used their returns service which was pricey at £7.50, but something I was happy to do. My return reached them, however I received no confirmation of the delivery and no refund was forthcoming in well over a week after the items were delivered. I contacted their support via email who I'd been in contact with prior to sending the goods and didn't receive any reply. This went on for over 10 days with several emails sent, with me including proof of delivery and there was radio silence.

I posted a lot on their social media about my experience and someone inboxed me to assure me customer service would reach out to me later that day - I passed on my details and they never did – and I never got another reply from the company.

I was owed several hundred pounds in returns and felt very concerned – I ended up having to do a chargeback with my bank to get my money back. I've had an awful customer experience and now have (expensive) clothing from a brand that I actively dislike and never want to promote. I'm so disappointed with my experience - I'm clearly not alone here and would recommend people give them a swerve, or if you want to purchase their goods go to somewhere like 'end' who won't be a total disaster to deal with.

You've lost a customer and potential brand advocate with your garbage service and I'll be sharing my experience high and wide. Well done, guys.

I ordered an item with 3-4 days shipping (the only option). After 7 days the item still had not even been dispatched so I emailed asking if it would be dispatched any time soon. They responded 3 days later saying that it would be dispatched ‘in a couple of days’ with no explanation as to why there had been a delay or apology. I then complained after it was still not dispatched a day or two later and they cancelled swiftly the whole order (the only quick thing about this whole process). This was a present for someone and was an extremely frustrating experience! Extremely poor customer service - they don’t seem bothered.

Not sure if this is a fraudulent website??
Received clothes that were the wrong size sent them back the same day via DHL. Package arrived at their warehouse over a week ago and no refund. Nobody responds to any emails not one customer representative has gotten back to me. No telephone numbe.