I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more
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See what reviewers are saying
I would have given 5 stars if they replaced a brand new faulty undersink heater thermostat FOC. They wanted me to take whole thing back and get a new one from Screwfix which entailed a 25 mile journ... See more
Ariston water heater’s are very easy to connect there’s top fittings or bottom fittings to easily plumbing. Also all parts available. I had many of them in my restaurants over the years. First one I h... See more
Called the technical helpline in between Christmas and New year, sounded like they were working from home (line was muffled) but I got the correct serial number for the part I needed. Went on line fou... See more
Company details
- #19 of 28 best companies in Appliance parts supplier
Written by the company
We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.
Contact info
153 Newborough Road, B90 2HE, Solihull, United Kingdom
- 03452570130
- enquiries@ariston-uk.com
- ariston-uk.com
Hasn’t replied to negative reviews
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Good service fast delivery and…
Good service fast delivery and reasonable price as well . Will use again
I ordered 2x Ariston immersions
I ordered 2x Ariston immersions.
They were sent out super quick with tracking details I can’t fault the delivery and description of the parts they were spot on but why not include an immersion fibre washer with every immersion like everyone else does.
no one has ever replaced the old immersion and thought that 10 year + old immersion washer will be fine 😒.
I arrived at the job, drained down the cylinder opened both immersions ready to fit and none of them had washers so I had to waste time going to a plumbing shop trying to find 2x correct washers.
For the sake of £2.50 each just add it on to the price of the part I don’t understand the logic behind leaving them out.
Overall I am happy with the service but I will double check when the parts arrive to see if I need to buy washers or orings separately.
I left a star off because you left a fibre washer off.
Thanks you
very good service
very good service, found part I wanted quickly , easy to order , price was good,
delivered the next day, could not wish for better service.
Fast n efficient delivery
Fast n efficient delivery
Received parcel within 24hrs
Thankyou
Very quick delivery.
The order was made,paid and delivered in four days.That is really quick.
You refuse to sell to Ireland.
You refuse to sell to Ireland.
Whats wrong with us -- do you not want our busines??
very good next day delivery
Fast delivery
Fast service
The part was easily found on the website, ordered and received next day.
Very happy to have hot water again.
Fast replies
Fast replies, fast dispatch and fast delivery between Christmas and new year. Thank you!!
good service speedy delivery
Delivery hasn't turned up yet…BUT..
Delivery hasn't turned up yet unfortunately. Cheers
I'm changing my review to 5 stars as they dispatched before Xmas which was excellent so my 1st was more of a Christmas humbug moment. Fed Ex are still knocking the delivery back unfortunately.

Reply from Ariston Spares UK
Reasonable price & 48 hours delivery.
Very pleased with the service. Original parts, reasonable price and 48 hours delivery.
It was easy to narrow down which…
It was easy to narrow down which product i had and order the correct parts. Prices were very reasonable compared with alternatives. Delivery would be expensive for a single small item but in my case the reasonable prices offset the delivery cost compared to alternative suppliers. Delivery was prompt.
Easy to navigate web-site
Easy to navigate web-site. Efficient and prompt service and courteous email communication.
The driver did not turn up to my house…
The driver did not turn up to my house to deliver. He lied that he did. I had to wait hours before i could collect it from the shop.

Reply from Ariston Spares UK
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