I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would have given 5 stars if they replaced a brand new faulty undersink heater thermostat FOC. They wanted me to take whole thing back and get a new one from Screwfix which entailed a 25 mile journ... See more
Ariston water heater’s are very easy to connect there’s top fittings or bottom fittings to easily plumbing. Also all parts available. I had many of them in my restaurants over the years. First one I h... See more
Called the technical helpline in between Christmas and New year, sounded like they were working from home (line was muffled) but I got the correct serial number for the part I needed. Went on line fou... See more
Company details
- #19 of 28 best companies in Appliance parts supplier
Written by the company
We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.
Contact info
153 Newborough Road, B90 2HE, Solihull, United Kingdom
- 03452570130
- enquiries@ariston-uk.com
- ariston-uk.com
4.5
Excellent
168 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the wrong part
I ordered the wrong part. They managed the situation fairly and swiftly
14 November 2024
From my 1st phone call through to the…
From my 1st phone call through to the execution of the order I experience a knowledgeable, friendly and professional service.
31 October 2024
Helped me select the correct PCB for my…
Helped me select the correct PCB for my boiler and the part arrived the next day!
14 October 2024
Brilliant service.
Fast delivery. Easy to use website. Competitive pricing. Great order communications.
11 September 2024
Part said compatibility to my ref but…
Part said compatibility to my ref but it was not compatible and I could not return it
I was charged £14 with delivery charge
It was not worth it to return it as the part cost £4.75
And for me to send it back I had to pay £7 delivery charge
4 September 2024
Good service Price cheaper tan some of…
Good service Price cheaper tan some of eBay sellers
but delivery was more expensive so total price from manufactures spares was only a £1 or 2 more
24 July 2024
My experience was just wonderful as I…
My experience was just wonderful as I ordered the wrong part number part by email given to me by Ariston UK head office so when I noticed the difference to the old part i took out of the boiler i hand delivered it back Ariston Spares uk who was just great they now that Ariston boiler uk grave me the incorrect part number and sorted out and had the correct one in stock and a exchange took place, if anyone need a part for a boiler and good service I really recommend Ariston Spares UK,
23 July 2024
Poor service trying to get out of…
Poor service trying to get out of replacement faulty item
10 July 2024
Reply from Ariston Spares UK
Hi Andy. We can't find any record of any contact from yourself regarding this part being faulty? We have no problem with replacing defective parts as per our Ts&Cs.
Good selection of replacement spare…
Good selection of replacement spare parts, quick delivery
18 July 2024
Speedy delivery
24 June 2024
UPS are rubbishordered took my money
ordered took my money. never delivered. UPS sent emails 2 days running saying would deliver at 12 next day. stayed in never showed up.
17 June 2024
Reply from Ariston Spares UK
Hi Les, we are sorry to hear this. We don't have any record of you contacting us directly about this issue? We will look into it straight away.
Great place for spares
Great place for spares, reasonably priced quick delivery. Would definitely use again if I needed to.
3 June 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.