Ariston Spares UK Reviews 168

The part arrived swiftly and on time but i done a bit of searching and found the same part for £15 with the vat so was a wee bit bemused. Wouldn’t mind if there was a slight difference but thats a bit over the top.

Delivery was 24 hrs late. I paid extra for next day delivery and made an employee wait in for it. It arrived the following day.

Good stock and user friendly website

I did pay for next day delivery and delivery came after three days

Very helpful and provided me with the correct part number so that I could order it. Very quick service as well with regard delivery

Stocks the parts you need. Quick delivery

Quick delivery and very easy to find the required parts. Communication also good, emailed with delivery date and true to word

I ordered my spare part two days ago and have had a message that UPS are waiting for access to be able to deliver the order!
All other deliveries by post or others arrive.
I cannot contact UPS and am still awaiting delivery three days later!

I would have given 5 stars if they replaced a brand new faulty undersink heater thermostat FOC.
They wanted me to take whole thing back and get a new one from Screwfix which entailed a 25 mile journey
and fitting time of around 3/4 hours taking it out and replacing it!

Good customer service and quick delivery of part.

Ordered a new time clock for boiler after Ariston confirmed it was correct part for my boiler. Part arrived quickly after order placed.
Pleased with service and part.

We received excellent advice when our Ariston water heater broke down, with staff ensuring we got the right part. Part wasn’t immediately in stock but arrived within the estimated time period and we have hot water in the kitchen again !! Thank you

customer service a waist of time they just did not want to know from being charged next day delivery that did not come till 2 days later when the part was wrong did not want to find out what was wrong

First is difficult to find exactly the right item I need,had the model of the boiler but still.I did bought the items,one of them was open the package but anyway still works, unfortunately had to go back as the washer was not good quality and been leaking,had to remove it to stop the leak.other then that all good

we still have not got the part that we were charged for next day delivery,i would have just shopped locally

I needed a replacement element for my Ariston water heater, which arrived quickly, I fitted it and it worked but unfortunately the thermostat probe wouldn’t fit in the tube on the new element, I had no response to a request if a replacement thermostat was available, so now I have to be careful how I use the water heater in case it would blow up!

Very quick and easy to use the ordering system

The delivery was longer ie 2 days more than advised, maybe your delivery company and I would have expected a new insulation seal to be included. I had to take the insulation from the old element but if you had not been as observant then you could have fitted it as supplied which was dangerous.