Arka Reviews 

2,648
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, with many pieces lasting for years. People appreciate the unique and beautiful designs, finding them to be great value for money. The delivery service is frequently highlighted as super quick and efficient, with items often arriving promptly and well-packaged. Reviewers also commend the overall great service, making them loyal and returning customers. However, some customers also noted occasional issues with product quality, such as items tarnishing quickly, breaking easily, or arriving with defects.

What people talk about most

Product

People report positive experiences with the product, consistently praising its great quality, unique designs,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great value and affordability of... See more

Service

Users describe positive interactions with service, with many consistently praising the great quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more

Company replied

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more

Company replied

Rated 5 out of 5 stars

Top class products from a great wee company who make their customers feel very valued. Very reasonably priced. Also items are sent out very swiftly I personally don’t buy my flesh tunnels & plugs anyw... See more

Company replied

Rated 5 out of 5 stars

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more

Company replied


Company details

  1. #163 of 289 best companies in Jewellery shop

Information provided by various external sources

Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,648)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My favourite place to purchase…

My favourite place to purchase stretched lobe accessories and care! I will even put off getting a product I need until it is back in stock on the website because I don't want to buy from anywhere else. Always a very speedy delivery and often handy discount codes offered.

27 February 2023
Arka logo

Reply from Arka

Thanks very much for the lovely review Hannah!

Rated 5 out of 5 stars

...exelent

.... the main thing is ... was Quick ! Thank You and All The Best ( have used , several times and service was always exelent !! )

Mocsa from " Putney Anarchy Terror Crew" ....

9 February 2023
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Reply from Arka

Ha ha thanks to the Terror Crew!

Rated 5 out of 5 stars

Great experience

Great experience - fast delivery and a freebie from them (I ended up ordering a few times as I got the wrong thing) so I'd imagine great customer service too.

20 January 2023
Unprompted review
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Reply from Arka

Thanks for the good review Scott!

Rated 5 out of 5 stars

Generous to Loyal Customers

Arka sent me a gift card as a loyal customer which is both kind and generous of them. With this I bought a fantastic pair of wooden ear saddles, these are nicely made, sit well in the stretch and do the job. Excellent wrapping and considering the Mail strike delivery was pretty swift. Thanks Arka for a bit of New Year’s joy!

31 December 2022
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Reply from Arka

Thanks Jan!

Rated 5 out of 5 stars

Everything Opal

Ordered some labret and septum jewellery in the Boxing Day sale and I absolutely love it all! I already had an opal labret stud for my Medusa piercing and the four other opal studs I have recently had delivered go so well with it!!! I’ll definitely be ordering more and I would love to see some jewellery for stretched lips and some other opal jewellery for Bridge piercings so I can have a full face of glittery opals from Arka.

3 January 2023
Unprompted review
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Reply from Arka

Thanks for this lovely review and the feedback Olivia!

Rated 5 out of 5 stars

Good quality products

Good quality products and delivered in great time :)
(Edited after reply)

3 December 2022
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Reply from Arka

Hi Jena, thanks for the review. Did you realise that the clear inspection bags are bio-degradable? and that is the only plastic we use. Everything else we send is also bio degradable. Box/cardboard/paper. Please see our website for our eco policy.

Rated 5 out of 5 stars

Arka is a pleasure to buy from

Obsessed with this website. Great and thoughtful customer service, often have deals and offers on, beautiful and varied arrange of stretched ear jewellery and piercing jewellery.

2 December 2022
Arka logo

Reply from Arka

Thanks very much for the great review Miss Clark!

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