Arlow Plumbing & Heating Bridgwater Reviews 

422
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its efficiency and reliability. Many appreciate the professional, courteous, and friendly staff, who often go above and beyond. The customer service is frequently highlighted for its helpfulness and clear communication, ensuring a smooth and easy process. People consistently highlight the high quality of workmanship, with installations and services described as thorough and meticulous. Engineers frequently leave work areas immaculate, showing great attention to detail. Many consumers express strong recommendations, planning to continue using the company due to consistently positive experiences.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently highlighting the helpfulness,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Quality

People report positive experiences with quality, consistently praising the high standard of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve completed our annual service today. So many plus points. 1. Booking the service exemplary- Kerry is always so friendly and helpful. 2. Email reminders are most useful. 3. Steve arrived o... See more

Rated 5 out of 5 stars

Arlows have looked after all our plumbing, heating and boiler needs for years now, we wouldn’t use anyone else. Always totally delighted with their work, usually preventative through annual servicing... See more

Rated 5 out of 5 stars

As always, a quick, efficient boiler service and radiator check. Everything spotless after work was completed. Cheerful and happy, our service engineer (plumber) was polite and presentable. Always ha... See more

Rated 5 out of 5 stars

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've ser... See more


Company details

  1. Plumber
  2. Bathroom Renovator
  3. Gas installation service

Written by the company

Arlow Plumbing & Heating provide a range of Plumbing & Heating services in and around Bridgwater, Taunton and the surrounding areas of Somerset. We are Gas Safe Registered experts who pride ourselves in our attention to detail in all jobs we carry out. Just some of the services we provide include: Landlord Gas Safety Certificates, Boiler Servicing, Boiler Breakdown Assistance, Boiler Installation, Central Heating Power Flushing, Renewable energies, Full Bathroom Installations, Wet Room Installations and Underfloor Heating Installations. Get in touch today with one of our friendly team who will be happy to provide you with a free no obligation quotation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

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1-star

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4.9

All reviews

(422)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience all round.

I only recently came across Arlow after a relative’s recommendation. Everything about the service from initial contact to boiler installation and aftercare is excellent. It is quite obvious that everyone at Arlow really does see customer satisfaction as a top priority.
I found them competitively priced and given the quality of product/service and advice, I believe they offer very good value for money.
Recommended without any hesitation at all.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Arlow Plumbing & Heating - reliable as ever

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've serviced the boiler annually ever since, most recently in Feb this year. As always giving a prompt, reliable and friendly service.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Arlow Plumbing and Heating to the rescue once again

We have been with Arlow Plumbing and Heating for 3+ years and are more than satisfied with their work. The team at Arlow, Kerry and Steve in particular, have gone out of their way to work around our schedules and to provide help and advice with all our plumbing and heating needs from boiler services to one off repairs on bathroom faucets.

We needed someone to come out and repair a faulty faucet fast. Fortunately Steve was checking on a boiler for us at the time. He immediately contacted head office and Arlow had a plumber out the next morning. The job was done in less than an hour. Brilliant!
We have no hesitation in recommending Arlow. Reasonable prices and offers that will help save you money. Great people, efficient and friendly service, always on time. Give them a call the next time you have any plumbing or heating problems. You won’t regret it.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Second annual service on our Vaillant…

Second annual service on our Vaillant boiler. Everything thoroughly checked and explained to me, engineer (Steve) really knew his stuff and was a very organised and tidy. (so much better than the disgusting service I had on our old boiler from British Gas.) Well done Arlow.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstandingly Good

10 out 10! The whole process of dealing with Arlow Plumbing and Heating Ltd has been outstandingly good - from initial contact through to installation completion. Thank you so much for being such an easy company to deal with! Tom (our installer) was pleasant, knowledgeable and very respectful of our property - I’m very happy to recommend your company.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

10 out of 10 service

10 out of 10 service. Their communication was great from start to finish. And the engineer was friendly, prompt and fixed the problem straight away.

We will definitely be using Arlow Plumbing again

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

They came when they said. The engineer was polite and gave an excellent service I would strongly recommend them to other people.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

After our boiler packed up completely in early January (leaving us with no hot water or heating) after some quick research, I found Arlow Plumbing on line. They were local but more importantly the reviews were all very good. From my initial phone call to Arlow right up to the completion, which included relocation of the boiler and rerouting of services, they were excellent. The engineers were clean & tidy and got us back on line within a few days. They were also competitively priced and came in on their original estimate ( which can be difficult with an older property with potential unforeseen issues). Overall it was a great experience dealing with Arlow and I wouldn’t hesitate to recommend

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Boiler installation

Every interaction with every member of staff was polite and professional - the office lady, installation engineer, the engineer who came back to fit the thermostat and the owner. Everything was explained fully and every bit of dust/dirt/packaging was cleared away and the room left as it was before the EIRC was done. 100% recommend Arlow Plumbing and Heating.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and support for the elderly 100%…

Fantastic company brilliant service I cant thankyou you enough for acting so quick today for my Dad who is nearly 92
Thankyou Steve for your help and support and a great job today for my Dad 5/12/2025
Thankyou to everyone who helped us on a very urgent day 10/10
Won't use anyone else thats for sure . This company wont be beated very very high standard and for there customers to

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great!

On time, went over and above to complete the works. Great attitude and good workmanship.

5 November 2025
Unprompted review

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