Armada InternetReviews 

1,019
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 771 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and clarity, making interactions pleasant and productive. The customer service is often described as excellent, with many appreciating the professional and patient approach. The service provided is generally seen as efficient and easy to understand, with many people pleased with their website's functionality and design. However, some customers also noted issues with the website ranking services, citing a lack of understanding regarding essential SEO factors like keyword search volume. A few other people also felt that the customer service was unsatisfactory, mentioning concerns about sales approaches and difficulties with contract cancellations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their helpfulness and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness,... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction with the help... See more

Website

Consumers generally express satisfaction with the website services, with many reporting that their webpages... See more

User experience

People report positive experiences with user experience, often highlighting the clarity and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Rated 5 out of 5 stars

Melissa has provided excellent service with my we site ranking. Also Satvir has been a valuable help to the process in making sure there was a smooth running progression to a highly efficient website... See more

Rated 5 out of 5 stars

Had a call from Ellie at armada. She was great explained everything without any pressure at all so we have signed up to hopefully increase more responses for our business. She made it simple. Also... See more

Rated 5 out of 5 stars

I am so glad that Armada are dealing with my advertising issues. I hope I can move forward with them to grow my business with their help and support. Thank you guys.


Company details

  1. Online marketing agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,019)

718 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bs plastering

Very professional service that offer comprehensive service and support from
Melissa and Alyssia

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Armada Internet Just Terrible!

My experience with Armada Internet has been extremely disappointing from start to finish.

I signed up after being promised a landing page for my business, but the service delivered has been nowhere near what was represented. Before proceeding, I specifically stated that I did not want the contract to auto-renew. I refused to sign until the contract was amended to reflect this. Instead of correcting the contract, I was simply sent written confirmation saying it would not renew and was told to continue and sign. I raised a formal complaint because the contract still had not been amended, yet despite speaking with at least six members of staff and management, nothing was ever properly resolved.

I requested a refund due to these ongoing issues, but this was refused.

Armada claim that my website is live and functioning, but it is virtually impossible to find through normal searches. It took me numerous attempts just to locate it myself. The only way I could find it was by typing an exact phrase in a very specific format, with no spaces and in the exact order. Real customers simply do not search this way.

For example, most people would search terms such as "MOT in Bristol", "local MOT", or "MOT near me". After checking multiple search engines and going through several pages of results, the site did not appear at all. If potential customers cannot find the website using normal search terms, then the service provides little to no value.

The most frustrating part has been the complete lack of resolution. Despite repeated complaints, numerous conversations with staff and management, and clear explanations of the issues, nothing has been rectified.

Based on my experience, I cannot recommend Armada Internet.

3 June 2026
Unprompted review

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