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Armada Internet Reviews 975

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TrustScore 5 out of 5

4.9

Online marketing agency
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Review summary

Created with AI, based on recent reviews

Evaluating 815 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and dedication to their work, often going above and beyond to ensure satisfaction. The customer service is frequently highlighted as exceptional, with many appreciating the clear communication, prompt responses, and helpful guidance provided throughout the process. Reviewers are particularly impressed with the efficiency and ease of their overall experience, noting that the service is well-structured and delivered ahead of schedule, resulting in a smooth and stress-free journey. However, some customers expressed dissatisfaction with the website development, citing issues with incorrect domain names and designs that appeared unprofessional. A few other people also felt that the sales tactics were overly persistent, with reports of representatives not fully respecting their decisions to decline additional services. Additionally, some reviewers mentioned concerns about the company's understanding of SEO and the quality of the website ranking services provided.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers praising individuals for being very... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff... See more

Service

Reviewers mention positive feedback about service, with many expressing happiness and satisfaction with the... See more

Website

Clients share positive opinions on website experiences, with many expressing satisfaction with the setup and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as first-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa was outstanding—she explained everything clearly and thoroughly, leaving no detail overlooked. She also promised to support me throughout the year, which gives me great confidence mov... See more

Rated 5 out of 5 stars

Beth was great with her detail, listening to our business requirements and answering any of my questions. Jason who is handling the account has also been very helpful and able to give clear structure... See more

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Company details

  1. Online marketing agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.

Contact info

4.9

Excellent

TrustScore 5 out of 5

975 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Today I spoke.with

Today I spoke.with Samson Franklin, which was a follow up from joining Armada Internet. My I say that was so easy talking to Samson who went through all that was needed and throughly made sure all information was correct. Glad to associate with Armada Internet. Yours Chris Deadman

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Professional and No pressure

Having spoken to both Ned and Jason I must praise them for their professionalism, patience and clear communication. Jason called twice in which I was busy and unable to speak I suggested calling tomorrow, he asked what time would be suitable? I suggested Midday and and 12:10 I received a call.
I agreed to their very reasonable service for 1 Year, in which at no point did I fell pressurised in doing so?.
Now just awaiting for the website to go live but so far the communication has been very positive and looking forward seeing what happens? you can’t really go wrong for the price and only time will tell.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

thank you

thank you very much for your help ,it is more attention then I was expecting for the money I have paid.
regards,
Aya
fresh flower scent

16 March 2026
Unprompted review
Rated 5 out of 5 stars

thank you

thank you very much for caring for me ,i was not expecting that much attention for the money I was paying.
Great service ,great help from all of you
Aya
fresh flower scent

16 March 2026
Unprompted review
Rated 5 out of 5 stars

As a new customer I have found Melissa…

As a new customer I have found Melissa my customer service agent excellent in guiding me and answering my questions in relation to preparing a website for me.
And additionally very pleasant person to deal with.
Mark Thomas

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Armada excelling

Armada reached out initially with a deal to design a landing page for my business.
They were very clinical and accurate with my requirements and executed well ahead of schedule.
Due to the speed and design, I have actually had them re-devlelop my website.
Michelle, Jason, Samson, Toby and the rest of the team have been on the ball with it all.
Samson from the Tech Team has been particularly insightful RE Social Media changes for better reach!
Thank you to everyone for their support so far!

13 March 2026
Unprompted review

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