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Rated 4 out of 5 stars

Products are great workmanship and materials. Order delayed several weeks while they waited for supplies. Shocked when the Canadian price which was more than US then added exchange rate on top. Not... See more

Rated 3 out of 5 stars

Love that you can wash the dresses! You were advertised as being made in the USA. I thought I was supporting designers that had not made a name for themselves yet. It did take a bit longer than exp... See more

Rated 4 out of 5 stars

I absolutely love ordering from Arnuz! The items are EXCELLENT quality, they look and fit well. The only reason for the 4 out of 5 stars is because it takes the items a little long to arrive. It takes... See more

Rated 1 out of 5 stars

Unclear for returns. Awful customer service. Clothing to big and not very good quality material as seen in the pictures/ads. Disappointed in most of my order and would like to return. Will not order f... See more

3.4

Average

TrustScore 3.5 out of 5

258 reviews

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Rated 5 out of 5 stars

Happy Customer

The 2 items I ordered were very good quality. They look exactly as the pictures. Very impressed with overall experience with this retailer. I will order again in the future.

4 March 2023
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!!!!!!

I ordered on February 5th

March 3rd update.
I had to call my credit card company to have my number cancelled and my credit card replaced with a new number.

This company does not have a customer service. They provided me with a FedEx tracking number which was not valid, then they sent an email on Feb. 27th saying the package was delivered and it was NOT.

New update on March 31st: I never received the merchandise and after about 20+ emails they did absolutely "zero". Fortunately, my credit card company valued my business and credited me back, then subsequently reversed the charge from them. They say it's Arnuz with products made in the US however the charge comes up on my statement as PING PONG*YUWSTYS.COM HONGKONG

I reported them to The Better Business Bureau of South Carolina.

1 March 2023
Unprompted review
Rated 4 out of 5 stars

Nice

Really nice dress except that the top is a bit narrow, I will have to get it fixed. It squeezed my boobs flat and unflattering.
I bought 2, one for me and one for my mom, 2 different sizes ( S/L) and we both had the same problem on our chest area. This needs to be fixed to reflect the proportion of a woman with curves. The rest of the dress was great otherwise.

2 March 2023
Unprompted review
Rated 1 out of 5 stars

Beware This is not a US product

I placed an order for 2 dresses advertised as made in the USA. This is clearly not the case. They were shipped from Hong Kong, of poor quality, and the sizing was not consistent with the size chart provided. I requested a return authorization and have not received it. I have received multiple emails offering a credit of $12-$50 if I will keep the items. I would NOT recommend ordering from this company.

6 February 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company . Cheap clothing, does not ship from US. Returns never happen - they just keep offering you 1/8 of what you paid for items- total scam- terrible service- don’t believe anything from their website

2 March 2023
Unprompted review
Rated 1 out of 5 stars

Unclear for returns. Poor business practice!

Unclear for returns. Awful customer service. Clothing to big and not very good quality material as seen in the pictures/ads. Disappointed in most of my order and would like to return. Will not order from them again! To bad for there company, times are tough. If Arnuz serviced people better they may give another chance or exchange. Strange Business practice!!

24 February 2023
Unprompted review
Rated 1 out of 5 stars

No comments/reviews on IG or FB.

I checked IG and Facebook for any reviews or comments. It's a mystery...no comments of any kind on any of the posts. Looks like they deleted them as people post. One BIG red flag! No thanks!

23 February 2023
Unprompted review
Rated 1 out of 5 stars

Customer service is non existent

Customer service is non existent. I have posted questions and emailed customer service and no responses. I keep receiving emails with 50% off everything being advertised but when I place items in cart the 50% is not being applied. I blocked this merchant form my emails. Got tired of their BS & false advertising!!!

22 February 2023
Unprompted review
Rated 3 out of 5 stars

Customer service is lacking

The dresses are great but the customer service could be better. I was given the wrong tracking number and their response was worthless when I asked where my dresses were at.

10 February 2023
Unprompted review

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