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Rated 4 out of 5 stars

Products are great workmanship and materials. Order delayed several weeks while they waited for supplies. Shocked when the Canadian price which was more than US then added exchange rate on top. Not... See more

Rated 3 out of 5 stars

Love that you can wash the dresses! You were advertised as being made in the USA. I thought I was supporting designers that had not made a name for themselves yet. It did take a bit longer than exp... See more

Rated 4 out of 5 stars

I absolutely love ordering from Arnuz! The items are EXCELLENT quality, they look and fit well. The only reason for the 4 out of 5 stars is because it takes the items a little long to arrive. It takes... See more

Rated 1 out of 5 stars

Unclear for returns. Awful customer service. Clothing to big and not very good quality material as seen in the pictures/ads. Disappointed in most of my order and would like to return. Will not order f... See more

3.4

Average

TrustScore 3.5 out of 5

258 reviews

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Rated 1 out of 5 stars

DO NOT BUY HERE it is a scam

DO NOT BUY HERE it is a scam . They sent me a cheap cheaply made dress and when I asked to return it they keep asking me to take $ 10.00 back and keep it , I said no so now they offer $ 18 but do not want to give me my money back . I paid like $ 80 so now I am disputing the charge with my credit card. Not worth it.

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Horrible scam

Horrible scam. Impossible to do a return. They do business under several names and impossible to get answers on returns. They are not in the US even though it says South Carolina.

12 March 2025
Unprompted review
Rated 2 out of 5 stars

My package was lost

My package was lost, I was told they couldn't find my order by name or address. I think you guys should be able to find a order

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 items on December 2nd for…

Ordered 2 items on December 2nd for Christmas presents. It's been four weeks now (Jan 2nd) and still waiting.
UPStracking number states it's in Connecticut now. Been there over 3 days. Showing expected delivery day January 3rd. I'm not holding my breath. Will not order again. Web site leads you to believe they are located in the U.S. everything is shipped from China.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

The fabric has a plastic feel to it

The fabric has a plastic feel to it. It is like wearing a plastic tablecloth. The company refused to refund my order. They offered $15 if I keep the order. Not acceptable! On second communication, they said I would get full refund. Waiting...

26 June 2024
Unprompted review
Rated 1 out of 5 stars

SCAM Company: Horrible customer service

It took several weeks for my order to arrive. I had ordered a size small and when it did arrive, the item was much too big, definitely not a small. I emailed them about returning the item and getting a full refund and they wrote back saying they would only give me back $6US. I wrote several times requesting a full refund ($48.98) and each time they came back with a higher offer. They finally said they would give me a full refund but I would have to return it at my own expense and they provided the return address. I googled the address and it said it was a SCAM address: address was for a FedEx distribution center, not the company I ordered from. It said several of these online stores use this address but it is not legit. So I guess I'm out the money. Will never order from them again.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Satisfaction?

Although, assured easy return policy I was unable to return items secondary to poor quality and unusual sizing. The ads say, "from South Carolina". Not true, this is foreign company with no guarantee approval policy, inferior products and little to no return policy.

29 May 2024
Unprompted review

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