Aroment Reviews 1,153

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their authentic, long-lasting, and high-quality fragrances, noting that they are superior to other brands. Many appreciate the wide selection of scents and the overall excellent quality of items like diffusers, wax melts, and bath salts. The ordering process is frequently described as easy and efficient, with a user-friendly website. Reviewers also highlight the fast and well-packaged delivery, often arriving within a few days. However, some people mentioned a problem with delivery that required contacting the company, though the issue was resolved positively. A few customers also expressed sadness about the discontinuation of their favorite fragrances.

What people talk about most

Product

Consumers find product quality to be exceptional, with many praising the long-lasting and authentic... See more

Quality

Clients share positive opinions on quality, consistently praising the products as top-tier and long-lasting,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Users describe positive interactions with service, consistently highlighting it as excellent, efficient, and... See more

Order

Customers had positive experiences with order, consistently praising the ease of ordering through the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only place I buy my home fragrances from. All the products last for such a long time, with the vast choice of fragrances, there’s something for everyone. The fragrances are so authentic and fresh... See more

Rated 5 out of 5 stars

First came across this fab company at Chatsworth Christmas Fair in 2021 and absolutely loved their products. I bought the sandalwood, tobacco and honey reed diffuser which has kept it's fragrance al... See more

Rated 5 out of 5 stars

We first met Aroment at a Christmas Fair a couple of years ago and have been using their products since then. Their website was easy to use and a replacement order was placed, confirmed and dispatched... See more

Rated 5 out of 5 stars

Love the Aroment products ! I have made previous purchases , the customer service is exceptional , I had a query and it was sorted out within the hour Aaron was fantastic have recommended these produc... See more


Company details

  1. #1 of 36 best companies in Shop

Information provided by various external sources

Love fragrance? Discover our highly fragranced collection of reed diffusers and natural bath salts. Our products are all proudly made by hand in Derbyshire using the very best ingredients, all whilst being eco-friendly.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Rated 5 out of 5 stars

Amazing product

The scents of the reed diffusers are delicious and they last for months giving off the same depth of aroma from start to end.
I am a return purchaser and just love these products.

23 September 2024
Rated 5 out of 5 stars

I recently put a poor review on here of…

I recently put a poor review on here of which I would like to change.
It was a failed delivery of which I wasn't aware of that was of no fault of this company and actually poor communication of the Royal Mail.
Since clarifying this matter, Aromont have since sorted a new delivery for me.
They're scents are amazing and well lasting I must add.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Came across Aroment about 3 years ago…

Came across Aroment about 3 years ago at a market in Stratford Upon Avon. Am now a regular buyer as their diffusers are fantastic. My daughter loves their bath salts & max welts. Always have great customer service too.

21 September 2024
Unprompted review
Rated 5 out of 5 stars

Just perfect

Always delivered promptly and well packaged. Fragrances are beautiful, top quality and last a long time making them great value (even more so when on offer).
Thanks again

9 August 2024
Rated 3 out of 5 stars

Containers are poor design oil goes quickly

Lovely scent but containers need looking at.
Debatable if the aroma comes through the reeds or evaporates straight from the container into the air as it has a very wide neck unlike all other diffusers that have a funnel neck to ensure all smell diffuses through reeds
Oil is rapidly going even after a week of using which I suspect is due to design as explained above

29 July 2024
Aroment logo

Reply from Aroment

Good Afternoon,

We thank you for taking the time to let us know your thoughts.

Upon designing the containers we wanted a wide entry point to ensure we could fit all 10 reeds into the neck of the tin, especially as they are thicker reeds than the majority of others on the market. We chose to use x10 reeds and 4mm thickness, rather than the normal 3mm thickness. Therefore we did have to make the entry point a little bigger than others on the market.

But throughout all of our testing we haven’t got less than 2 months from our 100ml diffusers or 5 months from our 200ml diffusers. Plus a lot of our customers do say they get longer than these times too.

I hope this helps explain why we have gone for a slightly wider entry point.

Thanks again for taking the time to share your thoughts

Aaron

Rated 5 out of 5 stars

Lovely smell and great price

Easy to use website and order came on time, the product smells gorgeous and I'm just about to order some more for other rooms in the house. Great price also, a fair bit cheaper than some other brands and also lasts a lot longer than some others.

29 July 2024
Rated 5 out of 5 stars

Delicious Scent

These diffusers I buy always guarantee the full strength scent that I’m looking for in a room!
The scent definitely last the 3 or 6 months when you purchase your item.
They are a super gift and I think value for money. Well done

7 July 2024

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