Aroment Reviews 1,153

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their authentic, long-lasting, and high-quality fragrances, noting that they are superior to other brands. Many appreciate the wide selection of scents and the overall excellent quality of items like diffusers, wax melts, and bath salts. The ordering process is frequently described as easy and efficient, with a user-friendly website. Reviewers also highlight the fast and well-packaged delivery, often arriving within a few days. However, some people mentioned a problem with delivery that required contacting the company, though the issue was resolved positively. A few customers also expressed sadness about the discontinuation of their favorite fragrances.

What people talk about most

Product

Consumers find product quality to be exceptional, with many praising the long-lasting and authentic... See more

Quality

Clients share positive opinions on quality, consistently praising the products as top-tier and long-lasting,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Users describe positive interactions with service, consistently highlighting it as excellent, efficient, and... See more

Order

Customers had positive experiences with order, consistently praising the ease of ordering through the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only place I buy my home fragrances from. All the products last for such a long time, with the vast choice of fragrances, there’s something for everyone. The fragrances are so authentic and fresh... See more

Rated 5 out of 5 stars

First came across this fab company at Chatsworth Christmas Fair in 2021 and absolutely loved their products. I bought the sandalwood, tobacco and honey reed diffuser which has kept it's fragrance al... See more

Rated 5 out of 5 stars

We first met Aroment at a Christmas Fair a couple of years ago and have been using their products since then. Their website was easy to use and a replacement order was placed, confirmed and dispatched... See more

Rated 5 out of 5 stars

Love the Aroment products ! I have made previous purchases , the customer service is exceptional , I had a query and it was sorted out within the hour Aaron was fantastic have recommended these produc... See more


Company details

  1. #1 of 36 best companies in Shop

Information provided by various external sources

Love fragrance? Discover our highly fragranced collection of reed diffusers and natural bath salts. Our products are all proudly made by hand in Derbyshire using the very best ingredients, all whilst being eco-friendly.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Met at the food festival at Hardwick hall, brought a reed diffuser and then came home and bought everything else 😂 raspberry and pink peppercorn is my favourite!

15 June 2024
Rated 5 out of 5 stars

Amazing Scents

I first discovered aroment at Chatsworth House Christmas market where I bought a reed diffuser that’s still going strong and smells amazing and have since bought 2 neat oils for my diffuser . They smell amazing and the customer service is great .

27 May 2024
Rated 5 out of 5 stars

Fab fragrance

Fab fragrance, great little eco friendly pots and prompt delivery.

Discovered this brand at Chatsworth Christmas market a couple of years ago and have been buying ever since.
Highly recommended.

2 May 2024
Rated 5 out of 5 stars

Top notch products and service

Always amazing scents and fantastic service. Aaron is brilliant at sorting out any issues that might come up. This time I'd made an error with the delivery address and he was very kind about resolving it for me.
Will keep coming back for more of these lovely products.

15 April 2024
Rated 5 out of 5 stars

I first bought from this company at the…

I first bought from this company at the great Yorkshire show 2 years ago, I bought the sandalwood, honey and tobacco wax melt tin and it is far by the most beautiful smelling fragrance I’ve ever smelt. I’ve just put another order in for another. I get so many comments when using this. It make my home smells absolutely beautiful.
Thank you!

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company, 1st rate in all areas.

Fantastic company, range of products is great, reasonably priced, with good offers, great communication on orders and shipping as well. Excellent customer service, have ordered from them a few times now. Range of products is good, love the melt tins, my fav is the rhubarb and peach and the mandarin orange ones, also the relaxing one. They smell amazing. Also love the diffusers, and the fact you can decant them into another vessel if you want too. Love that they have tester tins so you can order a small sample of the melting wax to test and see if you like the smell, fabulous idea, I've tried lots now, spoilt for choice. Simply love this company 🥰

24 March 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look