Arrivecard Reviews 

24
•
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The Mohawk loan portal that funded my arrive card are ignorant and scam. Arrive itself I don't know as I haven't really interacted with them I think it's a little pricey for them, charging 25.Dollars... See more

Company replied

Rated 3 out of 5 stars

Seems like alot of hidden fees attached. If you want to improve your credit then they do not help with these hidden fees. Zum Rails operates this arrive card and has alot of other payday lenders thay... See more

Company replied

Rated 5 out of 5 stars

Quick customer service feedback. Payment by e-transfer is posted immediately which is great, so you can be back to using your card right away.

Company replied

Rated 4 out of 5 stars

It would be nice to have an actual card as well not just on your phone and many times i go to check and its down

Company replied

Company details

  1. Non-bank financial service

Written by the company

ArriveCard is a Canadian digital secured Mastercard designed to give clients a simple and convenient way to access a credit card while building or rebuilding their credit history. Our card is fully digital, which means there is no need to wait for a physical card to arrive in the mail. Once an ArriveCard account is approved, activated and funded, clients can access their card through the ArriveCard portal, use it for eligible online purchases, and add it to supported digital wallets for in-store purchases wherever Mastercard is accepted, subject to applicable merchant and card-program restrictions. As a secured credit card, ArriveCard requires a security deposit. Clients may fund their card directly or, where available and approved, use financing provided by an independent third-party lender. Any financing agreement, interest, fees or repayment terms offered by a lender are separate from the ArriveCard cardholder agreement and are managed directly by that lender. ArriveCard also reports eligible account information to the credit bureau, helping clients establish a credit history when the card is used responsibly and payments are made according to the cardholder agreement. Our goal is to make the experience straightforward, from application and identity verification to funding, payments and ongoing account management. We continue to improve ArriveCard based on client feedback and work closely with our technology, payment and card-processing partners to provide a secure and reliable experience. For account-specific questions, our support team is available to assist clients through our official support channels.


Contact info

3.9

Great

TrustScore 4 out of 5

24 reviews

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3.9

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(24)

24 reviews in the last 12 months

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Rated 2 out of 5 stars

Three months now that i’m using Arrive…

Three months now that i’m using Arrive Card and still not showing at Equifax

3 November 2026
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Reply from Arrivecard

Thank you for your feedback.

ArriveCard does report eligible account information to Equifax. As ArriveCard is a new financial product and reporting program, it may take more than three months for the account to become visible on your public credit report.

Please note that once the account appears, the previously reported months will be reflected retroactively, so your earlier reporting history will not be lost.

We appreciate your patience while the credit bureau completes this process.

The ArriveCard Team

Rated 4 out of 5 stars

It would be nice to have an actual card…

It would be nice to have an actual card as well not just on your phone and many times i go to check and its down

3 November 2026
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Reply from Arrivecard

Thank you for your feedback.

We understand that having a physical card would be more convenient for some clients. ArriveCard is currently offered as a fully digital card, but feedback like yours is important as we consider future improvements.

We’re also sorry to hear that you’ve experienced periods where the portal was unavailable. We continue to work with our technology and card-processing partners to improve reliability and provide a smoother experience.

Thank you for choosing ArriveCard and for helping us improve.

The ArriveCard Team

Rated 5 out of 5 stars

Was an easy process and couldn’t of…

Was an easy process and couldn’t of came in a better time thanks

3 November 2026
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Reply from Arrivecard

Thank you for your review! We’re glad the process was easy and that ArriveCard was available when you needed it.

We appreciate your trust and hope you continue to have a great experience with us.

The ArriveCard Team

Rated 4 out of 5 stars

The Mohawk loan portal that funded my…

The Mohawk loan portal that funded my arrive card are ignorant and scam. Arrive itself I don't know as I haven't really interacted with them I think it's a little pricey for them, charging 25.Dollars for the plastic cars like it's a secure card to as is so really you need to not charge anything for the card.So , yeah , I shouldn't say that you guys are excellent service , but there you go

3 November 2026
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Reply from Arrivecard

Thank you for sharing your feedback.

We’d like to clarify that MohawkLoans is an independent third-party lender, and their loan terms, fees and customer service are separate from ArriveCard.

ArriveCard is currently a fully digital card, so we do not issue a plastic card at this time. The $25 fee relates to the activation/issuance of the ArriveCard, not the delivery of a physical card.

We appreciate your feedback regarding our pricing and will keep it in mind as we continue improving the program.

The ArriveCard Team

Rated 4 out of 5 stars

So far so good

So far so good, Maybe an app for the card would be great

3 November 2026
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Reply from Arrivecard

Thank you for your feedback! We’re glad your experience with ArriveCard has been positive so far.

We also appreciate the suggestion regarding a dedicated mobile app. Feedback like this helps us understand what features our clients would find most useful as we continue developing and improving ArriveCard.

The ArriveCard Team

Rated 5 out of 5 stars
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Reply from Arrivecard

Thank you for your feedback. We’re glad to hear that you’ve found ArriveCard to be a simple, solid, and reliable option.

We appreciate you choosing ArriveCard.

The ArriveCard Team

Rated 5 out of 5 stars

Easy to apply for and fund / make…

Easy to apply for and fund / make payments.... I love it

3 November 2026
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Reply from Arrivecard

Thank you for your feedback! We’re glad to hear that you found the application, funding, and payment process easy and straightforward.

We appreciate you choosing ArriveCard and are happy to have you with us.

The ArriveCard Team

Rated 5 out of 5 stars

Quick process

Quick process. From application time it was 3 days til I had a usable card

3 November 2026
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Reply from Arrivecard

Thank you for sharing your experience! We’re glad the application and activation process was quick and that you had a usable ArriveCard within just a few days.

We appreciate you choosing ArriveCard and hope you continue to have a great experience with us.

The ArriveCard Team

Rated 4 out of 5 stars

No Physical Card

Everything is fine with this product. I would have given it 5☆'s, except for the fact that you don't receive a physical card!

3 November 2026
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Reply from Arrivecard

Thank you for your feedback and for sharing your experience with ArriveCard.

ArriveCard is currently offered as a fully digital card, which allows clients to start using it online and through supported digital wallets without waiting for a physical card.

We understand that some clients would still prefer a physical card, and we appreciate you sharing this with us. It is valuable feedback as we continue to improve the ArriveCard experience.

The ArriveCard Team

Rated 1 out of 5 stars

Bad service

Bad giving out loans when it says active like I signed for 832 and got approved but not for only 500 there big scammers

2 November 2026
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Reply from Arrivecard

Thank you for your feedback. We would like to better understand what happened in your case.

ArriveCard itself does not make lending decisions. Any loan or financing is provided by an independent third-party lender, while your ArriveCard account and card status are managed separately.

Please contact our support team with more details about what you are seeing as “active,” and we will review the situation and clarify the status for you.

The ArriveCard Team

Rated 3 out of 5 stars

Seems like alot of hidden fees…

Seems like alot of hidden fees attached. If you want to improve your credit then they do not help with these hidden fees. Zum Rails operates this arrive card and has alot of other payday lenders thay they work under the same operation.

3 November 2026
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Reply from Arrivecard

Thank you for your feedback. We take concerns regarding fees seriously.

ArriveCard’s applicable rates and fees are disclosed as part of the cardholder terms before the account is opened. We understand, however, that some charges may require additional explanation, and our support team is available to provide a breakdown of any fee appearing on an account.

ArriveCard also works with third-party service providers and independent lenders, but their products, agreements and fees are separate from the ArriveCard cardholder agreement.

If there is a specific charge you do not recognize or understand, please contact our support team so we can review it with you.

Rated 5 out of 5 stars

Really easy and simple to use

Really easy and simple to use. No hidden fees and reliable way to pay your bill.

3 November 2026
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Reply from Arrivecard

Thank you for the great feedback! We’re glad you find ArriveCard simple and easy to use and that the payment process has been reliable for you.

We appreciate you choosing ArriveCard!

Rated 3 out of 5 stars

I don't like that I paid money on my…

I don't like that I paid money on my card and within a day or so it was like I didn't even make a payment. The calls for non payment are annoying. It's a secured card with my funds. I'm not enjoying my card.

3 November 2026
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Reply from Arrivecard

Thank you for sharing your experience. We understand your frustration, particularly if you made a payment and continued receiving payment notifications afterward.

Payments, statement balances, pending transactions and minimum payment requirements can sometimes affect what is displayed on an account even after a payment has been made.

We would be happy to review your specific account activity with you and explain exactly how your payment was applied. Please contact our support team so we can investigate this properly.

Rated 5 out of 5 stars

Quick customer service feedback

Quick customer service feedback. Payment by e-transfer is posted immediately which is great, so you can be back to using your card right away.

3 November 2026
Arrivecard logo

Reply from Arrivecard

Thank you for sharing your experience!

We’re glad our support team was able to respond quickly and that you’re enjoying the convenience of making payments by e-transfer and having the funds applied promptly.

Thank you for choosing ArriveCard!

Rated 5 out of 5 stars

Great card, easy to use

Easy to apply for, easy to use!

3 November 2026
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Reply from Arrivecard

Thank you for the review! We’re glad you found ArriveCard easy to apply for and easy to use.

We appreciate you choosing ArriveCard and hope you continue to have a positive experience.

Rated 3 out of 5 stars

Would be better if I was able and chat…

Would be better if I was able and chat with a rep on the telephone . And explain more in depth with regards to my inquiry

3 November 2026
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Reply from Arrivecard

Thank you for your feedback. We understand that some questions are easier to discuss directly with a representative.

Improving the ways our clients can communicate with our support team is something we are actively considering. In the meantime, our support team is available to review your questions and provide more detailed explanations through our current support channels.

We appreciate the feedback.

Rated 2 out of 5 stars

This card wont work at all merchants…

This card wont work at all merchants that accept Mastercard

3 November 2026
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Reply from Arrivecard

Thank you for your feedback. We understand how frustrating it can be when a transaction is declined.

While ArriveCard operates on the Mastercard network, certain merchants, transaction types, or merchant categories may be restricted by the card program or card provider.

If you contact our support team with the merchant name and transaction details, we’ll be happy to review what happened.

Rated 5 out of 5 stars

Easy to use

Easy to use. Simple application and funding.

3 November 2026
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Reply from Arrivecard

Thank you for your review! We’re happy to hear that you found the application and funding process simple and easy.

We appreciate you choosing ArriveCard!

Rated 5 out of 5 stars

Awesome

Awesome I’m glad and feel like I have something to lean on

3 November 2026
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Reply from Arrivecard

Thank you for your feedback! We’re glad ArriveCard gives you that extra sense of financial flexibility and support.

We appreciate you choosing us and look forward to being part of your credit-building journey.

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