Artgrid Reviews 

71
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Extremely dodgy. They don't care about your countries consumer protections. They heavily HEAVILY advertise monthly pricing EVERYWHERE. Make sure you read the small grey text with the annual p... See more

Rated 1 out of 5 stars

UI is extremely slow and unintuitive. Cost for companies is prohibitively expensive and they change pricing on a whim. Footage selection is alright but the search function is almost entirely unusable.... See more

Rated 1 out of 5 stars

A huge con. You're advised you can sign up for a 'free account' when after you attempt to do so, you get stung for an entire year. Cue arguing with Art Grid for several days whilst their skeleton cre... See more

Company replied

Rated 2 out of 5 stars

Good Quality Clips - Terrible User Interface The user interface is the most painful thing I've ever experienced. It takes over 60 seconds and three different pages to download each individual... See more

Company details

  1. Film and Photograph Library

Written by the company

Discover a world of story-driven footage that will inspire you to create. Make Your Video Project Truly Stands Out with Artgrid’s stock videos for films, Youtube, commercials and more. Get total control of your footage with access to high quality forma...


Contact info

1.4

Bad

TrustScore 1.5 out of 5

71 reviews

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No recent history of asking for reviews

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1.4

All reviews

(71)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

You Will Be Sorry You Ever Tried It

First, they claim to have a trial period ad you start downloading videos like you would at any site, except these "artgrid.io" files cannot be located at first. When you fid the location they appear to be hidden. You go back to the Artgrid site to find out what's going on and there are no instructions. The only thing you have are three are three purchasing options. So you go to your browser and when you enter artrid there is a subcategory for a "free trial". If you are a student or just begging that's the option you want, but they lie because the only thing you get are those ridiculous "artgrid.io" files that you can't locate and then appear at times when you don't need them. I was working on a paper for my class and one of those files embedded itself into my Word document. I thought I deleted it, but when I started printing my document, the artgrid.10 files appeared in the middle of every page! I have just one night to finish my paper and had no idea what to do.
Now, try reaching someone at Artgrid. Impossible. It's like no human works there, although I'm sure someone is collecting the money. They are untouchable.
PROS: Great artists! Fabulous Work! Nice format! Superior idea! Outstanding advertising!
CONS: No Access to People or a Working Product. False advertising. Beware of malware and downloads that destroy your files. Security that will bring your system down and treats consumers like criminals. Bogus trial period. Deception.

8 October 2020
Unprompted review
Rated 1 out of 5 stars

We tried them for one year

We tried them for one year.
They lack of transparency in their billing method as they bill you . Their Menu options are limited and not clear.
You subscribe for one year only, then the next year they charge you without advising you. Where did the second year license pop from when there is no option in the original menu to do so !
a One year subscription that was paid should not be renewed without asking the client.
As a client I lost trust !
The original license is for one year and it seems to renew itself without advising you. This is not the way you conduct good business with your clients.
Their Account Menu is not clear.
It is not a nice experience to be charged.
Those auto-renew that pop between the seller and PayPal is the biggest "scam" and none sent a reminder either even though our subscription was clear for only ONE YEAR.
Lost all trust with artist Ltd and PayPal.

19 September 2020
Unprompted review
Rated 1 out of 5 stars

Don't make a subscription because it is…

Don't make a subscription because it is not possible to quit or cancel subscription. They say you have to quite it some how over paypal it is how ever not possible too and there is also no adress where you can send a post to quite after one year. I'm struggling for days to quit account.

2 June 2020
Unprompted review
Rated 1 out of 5 stars

They are trying to trick people to sign…

They are trying to trick people to sign up for a year.
I spent countless hours looking for a track, just to realise there is only one option! A one year subscription.. This is very inconvienent for the customer and makes no sense from a business point of view..

27 April 2020
Unprompted review
Rated 1 out of 5 stars

Most likely a scam company

So they have a "giveaway" a free LUTpack - but you have to sign up for a paid subscription, which makes it the opposite of free and also makes it quite clear they do not know the definition of the word giveaway.
So what is it:
A - a Scam
B - people who does not know the meaning of commonly use words
C - false advertisement

Perhaps all
Oh and by the way, here is the dictionary definition of the giveaway :
1.
a thing that is given free, often for promotional purposes.

2.
a thing that makes an inadvertent revelation.
"the shape of the parcel was a dead giveaway"

adjective
1.
free of charge.
"giveaway CDs"
2.
inadvertently revealing something.

So maybe don't trust this company seems pretty shady, I really do not believe they are too stupid to know the definition they are just trying to scam people Into signing up.

8 December 2019
Unprompted review

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