I ordered a build your own box as a gift for my Auntie. She was greatly impressed with the product, and I was of the selection. All communication was great I knew exactly when it had been prepared a... See more
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Company details
- #124 of 375 best companies in Gift shop
- #23 of 69 best companies in Corporate gift supplier
- #4 of 12 best companies in Food, Beverages & Tobacco
- #12 of 59 best companies in Food products supplier
- #4 of 17 best companies in Gift basket shop
Written by the company
Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Written by the company
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Contact info
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, United Kingdom
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
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Excellent 😀
Able to customise what you wanted in the hamper and was delivered when they said it would be with proof of delivery. Excellent service and would use them again !
They were thrilled with this hamper
This was a Christmas gift for my elderly Aunt and Uncle and I know it arrived safely, tracking was excellent and really helpful. I know they were both thrilled with it and quickly stored the fresh food in the fridge. This is my third year of ordering from this company and I made an error this time but it was swiftly rectified by the customer services team.
Great choice for my hampers
Great choice for my hampers, updated throughout in terms of delivery, arrived on requested day, recipients report being really pleased with their gift.
Good website and easy to assemble the…
Good website and easy to assemble the hamper. Fast delivery with tracking info. The only reason I am not giving a 5 is that I didn't receive the goods to know what they were like as it was a gift!
Simple order process
Simple order process, and great selection of products. I had to order for family with specific dietary requirements, and the process couldn’t have been more pleasurable.
Easy to order
Easy to order. Delivered on time and recipient extremely pleased with goods.
Wonderful hamper
Ease of order, ease and response time of the support team when I added an incorrect address. Variety and quality of product
Recipient very happy with gift !
Excellent Presentation
Hamper received on time. Excellent packaging and products look great, not yet tried.
Good choice of products
Good products, but delivered a day early (the recipient works M-Fri) so I requested a Saturday delivery. Fortunately the box arrived quite late on Friday afternoon (DHL) and the recipient was home. They were delighted with the contents, so I am pleased. Thank you for your overall service.
Reliable service and quality
Fast, reliable delivery and satisfied recipients. Can definitely recommend.
Middling product and a bad checkout experience
If you're planning to order from these people be EXTRA careful with your delivery options around Christmas! I placed an order for delivery on December 23rd but because their checkout defaults to the faster delivery date it was delivered at the beginning of December.
I contacted customer service to ask why, and was given a stroppy response that they "had told me twice" that the delivery would be quicker than I wanted. It turned out that during checkout you have to specifically select the more expensive option to choose a set date rather than accepting the default option which will overwrite whatever date you chose.
Sloppy website aside, the product isn't special. Most of the goods in it can be found at Waitrose, M&S or the Selfridge's food hall - there's nothing particularly artisan here. It's handy for branding options and for putting a number of different products in one hamper without having to shop around but this experience will absolutely be my last.
First rate produce delivered exactly on…
First rate produce delivered exactly on the date specified.
Wonderful selection of treats
Wonderful selection of treats. Excellent communication all through the process. Thank you.
Everything great
Everything great. Good selection to choose from, fast and reliable service.
Perfect present
Lovely products and great for a gift to say Thank You.
This is my 6th order with Artisan Deli Market and I will be back!!
Very easy to order on-line, delivery arrived in good time.
This company offered a range of…
This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted with Artisan Deli.
The company was also very prompt in fixing an address error which I greatly appreciated.
Communication was very good.
I was kept informed about the progress of the hamper and it was delivered as requested.
Great experience
Easy ordering. Lots of great options to make a custom hamper.
My Go To gift now...
The recipient loved the look of the hamper. It was my stupid mistake that I sent it a month before Christmas, but hopefully she'll still be enjoying it then! I bought 5 this year after gtg my sister's family one last year which was very well received
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