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Review summary

Created with AI, based on recent reviews

Looking at 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that photos are captured with excellent detail and clarity, resulting in professional-looking and well-bound books. People also highlight the user-friendly experience and the seamless process, from ordering to receiving the final product, with many appreciating the regular updates and communication throughout. However, some customers expressed dissatisfaction with the quality of the scans and prints, finding them to be of lower resolution or poorly edited. A few others mentioned that their orders took a long time to process, and one customer noted a lack of confirmation upon receipt of their sent items.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently delighted with the high quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process incredibly easy,... See more

Service

People report positive experiences with service. Customers consistently praise the ease and speed of the... See more

Order

Consumers find the ordering process to be positive and straightforward. Many reviewers appreciate the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a wonderful, quality product! I purchased this to combine cards from when my husband & I were dating through our engagement & wedding. The photos truly capture every detail of each card & the col... See more

Company replied

Rated 5 out of 5 stars

Best of the kids’ art photo book services I’ve tried. It’s pricey, but worth it. The photos are great quality (especially of 3D projects) and the finished product is well bound and professional lookin... See more

Company replied

Rated 5 out of 5 stars

Artkive made the experience so easy for me. I would highly recommend them if you are looking to decluttering your kids art work and get them into a coffee book where you can enjoy them for years to co... See more

Company replied

Rated 5 out of 5 stars

I have been using Artkive for years now. The quality of photos that they take of my children’s artwork, whether that be a 2-D drawing a three-dimensional piece of clay or a painting, they are able to... See more

Company replied


Company details

  1. Arts Organisation

Written by the company

Artkive specializes in transforming your child's cherished artwork into keepsakes you'll treasure forever. We take care of everything: send a box filled with your little artist's creations, and we professionally photograph and edit each piece. Then turn the images into a stunning hardcover book or a framed mosaic, preserving those special moments for years to come. We can even capture other sentimental items like cards for weddings, birthdays, baby showers, holidays, and other events, as well as all types of photos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I placed an order today and no longer…

I placed an order today and no longer what that order. Their website says I only have 24 hours to cancel. I can see my order in my account but there is no option to cancel the order. I emailed them to cancel and I am within the 24 hours of placing my order so I am hoping they honour the time frame I requested it be cancelled. Base on the other negative reviews they take a long time to respond. I will have to dispute the charge if they do not respond.

27 March 2026
Unprompted review
Artkive logo

Reply from Artkive

We are glad we were able to connect with you and process your cancellation the same day you contacted us! We always honor cancellations where a customer reaches out within 24 hours. We hope you will consider giving Artkive another try in the future. Please do not hesitate to reach out if there is anything else we can help with.

Rated 5 out of 5 stars

Scanned images were on point and the…

Scanned images were on point and the final product is impressive. I hope this will last a lifetime. Thank you for offering quality work.

27 March 2026
Unprompted review
Artkive logo

Reply from Artkive

Quality that lasts a lifetime is exactly what we strive for! Thank you for the kind words and for choosing Artkive to preserve your memories.

Rated 5 out of 5 stars

Ease of the process

The ease of the process - getting the box, filling it, the imaging, the image review process (except for the default "captions on" setting being non-intuitive) was wonderful. Customer support was very responsive and acted quickly and to my satisfaction. The online tutorials were great!

19 March 2026
Unprompted review
Artkive logo

Reply from Artkive

So happy to hear the process felt smooth from start to finish, and that our customer support team came through for you! Your feedback on the captions default setting is really helpful and we will make sure it gets passed along. Thank you for taking the time to share such a thoughtful review!

Rated 5 out of 5 stars

Wedding cards

Used this company for my wedding cards and couldn’t recommend them more! My book is absolutely beautiful and now I won’t have our cards in a box forever.

25 March 2026
Unprompted review
Artkive logo

Reply from Artkive

What a wonderful way to preserve such a meaningful part of your wedding day! We are so happy your book turned out beautifully. Those cards deserve so much more than a box. Congratulations, and thank you for trusting us with your special memories! 💕

Rated 5 out of 5 stars

We LOVE the Artkive books

I LOVE the Artkive books. It solves such a difficult issue with kids' art. I use it for not just their art from the year but also some of their school work. The books provide a great way to actually look back on your child's art and school work. The process is very easy and their service is amazing. There was an issue with the art I sent in and they explained the situation to me very well. They then made fixing it very easy. We have made 5 books with them so far and we plan to do both kids through elementary school.

13 March 2026
Unprompted review
Artkive logo

Reply from Artkive

Five books and counting! We love hearing that Artkive has become such a special part of preserving your children's creativity and school memories. Thank you for your continued trust in us, and we cannot wait to help you capture many more years of their amazing work!

Rated 4 out of 5 stars

The process was easy and end result is amazing.

The process was easy and the end product was even better than expected. The only critique I have is that it would be nice to receive confirmation of receipt of the items we send in. I was stressed when I didn’t hear anything for almost 3 weeks. Otherwise great experience.

17 March 2026
Unprompted review
Artkive logo

Reply from Artkive

We are so glad the process was smooth and that your Cardkive book exceeded your expectations! We do send a confirmation email once your package is received as well as regular updates, so we want to make sure that communication is reaching you. Please don't hesitate to reach out to our team at help@artkivebox.com and we will be happy to ensure everything is in place for your next order. Thank you for the valuable feedback and for choosing Cardkive!

Rated 5 out of 5 stars

Every member of the Artkive Team has…professionalism, friendliness and excitement for the journey ahead!

Every member of the Artkive Team has been professional, friendly and excited for the journey ahead. Everyone at Artkive appears to live the mission. Creating memories preserved in photographs instead of totes. To be pulled out when the urge arises and reminiscence through a slimline book rather than dusty clutter in the basement or attic. I have purchased 20+ books to date, capturing not only my children's art and creations throughout the years but my own. I sent trophies, medals, certificates and much more, the sky is the limit with your Artkive Book, that to which I can attest. Thank you Artkive for assisting me in my path toward minimal'ish'! The books are not cheap; however, neither is the real estate you give that clutter in your home! The cost is worth it to me, and I budget this into my long-term plans. Artkive for life! Thank you Artkive Team!

25 March 2026
Unprompted review
Artkive logo

Reply from Artkive

20+ books and Artkive for life - it doesn't get better than that! We are so moved by your kind words and love that Artkive has played a role in your journey toward a more intentional, clutter-free life. From your children's artwork to trophies, medals, and certificates, it is an honor to help preserve it all. Thank you for being such an incredible part of our community!

Rated 5 out of 5 stars

The special request was fulfilled.

The special request I made to include the year for each set of cards was fulfilled.
The book’s construction was exceptional.
Their website made every step of the process so easy to follow. I appreciated the ongoing communication regarding the book's development process.

19 March 2026
Unprompted review
Artkive logo

Reply from Artkive

We are so happy your special request came together perfectly and that the finished book met your expectations! Making the process easy and keeping you informed every step of the way is something we truly care about.

Rated 5 out of 5 stars

Quality work for quality memories

The team is extremely communicative about every step in the process. The quality is top-notch, and we love receiving the final versions of our books! It allows us to save our memories for years to come. And the kids love looking back at the art that they created! It helps bring together their growth and reminders of creative moments.

18 March 2026
Unprompted review
Artkive logo

Reply from Artkive

Seeing kids flip through their own books and rediscover their creativity is exactly why we do what we do! We are so glad the quality and communication have made the experience enjoyable for your whole family. Thank you for preserving those precious memories with Artkive!

Rated 5 out of 5 stars

Great experience and great quality of…

Great experience and great quality of product!

7 February 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you so much! We are glad you loved the experience and the final product. We hope to create many more memories with you!

Rated 5 out of 5 stars

I’ve been ordering these books for a…

I’ve been ordering these books for a few years now. We love them and our kids love to look at their own art in real books! They are quality and we will keep them forever !

3 March 2026
Unprompted review
Artkive logo

Reply from Artkive

A few years in and going strong — we love that! Nothing beats seeing kids light up looking through their own art in a real book. Thank you for your continued loyalty and for preserving those creative memories with Artkive!

Rated 5 out of 5 stars

Great way to save kids art work

Great way to save kids art work. Fast and friendly service. Great communication and quality work.

23 March 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you for the kind words! We are so glad the experience was fast, friendly, and exceeded your expectations. Those memories are worth preserving and we are happy to help!

Rated 5 out of 5 stars

Easy process

Easy process! Very professional finished product.

13 March 2026
Unprompted review
Artkive logo

Reply from Artkive

Easy and professional is exactly what we aim for! Thank you for choosing Artkive and we hope to create many more beautiful books with you!

Rated 5 out of 5 stars

Easy process from beginning to end

Easy process from beginning to end. Love that I was kept in the loop for the whole process. The book is just beautiful! This is my 3rd one I’ve had made and I love all the memories in one place!

23 March 2026
Unprompted review
Artkive logo

Reply from Artkive

Three books of beautiful memories and counting! We are so glad the process has felt seamless and that the communication has given you peace of mind along the way. It is always a joy welcoming back a familiar face. Thank you for continuing to trust us with your most treasured moments!

Rated 5 out of 5 stars

This was a great experience

This was a great experience and the book was exactly what I expected!

6 March 2026
Unprompted review
Artkive logo

Reply from Artkive

We are so happy it lived up to your expectations! Your memories deserve nothing less. Thank you for choosing Artkive!

Rated 5 out of 5 stars

BEST WAY to enjoy saved memorabilia…

BEST WAY to enjoy saved memorabilia that has been sitting in a box! The books are quality and i have been enjoying 30-20 year old cards and Old Family photos. THANK YOU ARTKIVE!

1 March 2026
Unprompted review
Artkive logo

Reply from Artkive

30 years of memories finally out of the box and into a beautiful book where they belong! We love that Artkive has given those cherished cards and family photos a new life. Thank you for the enthusiasm, it truly makes our day!

Rated 5 out of 5 stars

Beautiful Keepsake

I used Artkive for my daughter’s preschool art work. I love the concept of a display book instead of keeping a pile of things in a box. The book is great quality, and something my daughter will cherish for years to come, without all the clutter! Thanks, Artkive!!

1 March 2026
Unprompted review
Artkive logo

Reply from Artkive

Preschool art is so special and it deserves more than a pile in a closet! We love knowing your daughter will be able to look back on her earliest creative moments in a beautiful, clutter-free book. Thank you for choosing Artkive to preserve this chapter!

Rated 5 out of 5 stars

This is an adorable way to cherish your…

This is an adorable way to cherish your child’s artwork and they love seeing their work in published form. My child loves the idea that his hard work isn’t being discarded and that he gets to share these with his friends and family in a compact way.

18 March 2026
Unprompted review
Artkive logo

Reply from Artkive

A child knowing their hard work is valued and preserved is truly the heart of what we do! We love that he gets to proudly share his very own book with the people he loves. Thank you for giving his creativity the spotlight it deserves!

Rated 1 out of 5 stars

Scamming Busy Parents out of $ for Mediocre Images

This was one of the most frustrating scams I experienced last year. Their ads pitched a "just $35 for the box" deal. The instructions and add encouraged, "just fill the whole thing up and send it!" Little did I know, as a busy mom (the whole reason I tried Artkive... I have no time), that the small print details that you'll be charged an additional price for every single item in there. I just grabbed the whole stack of art off the table without curation, put it in the box and shipped. Nobody reached out or contacted me until I got hit with an over $2,000 bill! Yep, $2K and they went ahead and photographed the receipts and teacher notes that were in the mix of art. Never thinking to double check before photographing everything? Then I spent an incredibly frustrating hour on the phone with a super condescending customer service rep who shamed me for being so stupid as to not read the fine print. She quickly offered to lower the price to $500 though? Absolute scam and clearly designed to grab busy parents' money. When I finally got the artwork folder, they were all poorly shot and edited too. I don't blame the poor editors and photographers, considering how many images they had to go through, but I still would never have paid $2K, $500, or probably even $200 for such mediocre pics. I could have easily just snapped those on my iPhone which is definitely what I'll do forever going forward. Don't waste your time and money, folks!

1 March 2026
Unprompted review
Artkive logo

Reply from Artkive

We’re sorry this service wasn’t the right fit for you and we understand how upsetting it would be to receive an invoice that felt far higher than expected.

Artkive’s service includes two payments: the initial box fee, and then a second charge based on the number of pieces received and the product selected. The box fee does not include photography or book production. We do try to go out of our way to clarify the pricing structure at every touchpoint including in checkout, on our website, in our FAQ, on the order receipt and in a dedicated section on the order form. We also send multiple emails before beginning work on your order to help clarify the process and offer an easy way to get in touch if you have any questions/concerns beforehand, but we understand that for busy parents, that information can still be missed.

Each piece of artwork and memorabilia sent in your box is photographed and edited by hand by professionals and there is a lot of labor and personal touch that goes into the thoughtful creation of our books. Our prices reflect the effort our team puts into the preservation of each and every piece of artwork. That being said, if you have any specific concerns about the quality of the images you received, we’re more than happy to re-photograph, re-edit, or otherwise improve them. Please just reach out to our team.

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