Shift Reviews 

116
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the dedicated and supportive career coaches who offer practical resume tips, insightful feedback, and valuable guidance during job interviews. People often find the personalized one-on-one sessions and career profiling assessments extremely helpful for clarifying their professional strengths and goals. Some reviewers expressed dissatisfaction with unexpected charges and subscription billing issues. Customers also noted poor communication, extremely slow customer support responses, and a complete lack of assistance when trying to resolve billing problems. Some reviewers also mentioned long wait times for scheduling live coaching sessions after making their payments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising coaches for providing helpful guidance,... See more

Service

Reviewers highlight ambiguous aspects of service, while some consumers praise the great attention to detail,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many consumers expressing appreciation for... See more

User experience

Customers had mixed experiences with user experience. Reviewers praised helpful coaching sessions, resume... See more

Reviews shaping this summary

Rated 3 out of 5 stars

After receiving this service, I canceled it the same day. It is more focused on helping you figure out which job you want, rather than getting you to that job. The "instructor" I was chatting with ne... See more

Company replied

Rated 3 out of 5 stars

I am increasing my rating as Shift responded to my review immediately and refunded the subscription amount. The customer service was impeccable. The adverts are misleading and suggest the app conta... See more

Company replied

Rated 4 out of 5 stars

I only had one session with Ally, but she was great and is so supportive throughout what is a really challenging process in applying and interviewing for jobs. I give her 5 stars as a coach, but I did... See more

Company replied

Rated 4 out of 5 stars

Olivia was very helpful in our coaching sessions and gave helpful and useful feedback that helped me in my interview process. The suggestion she gave with my resume also helped me land move interview.... See more

Company replied


Company details

  1. Career guidance service
  2. also in
  3. Career Coach

Written by the company

Get professional support & land your dream job effortlessly with Shift! We’re here to make your job search journey easier and more effective. With our powerful tools and expert guidance, you'll stand out, land interviews, and reach the career you’ve always wanted.


Contact info

3.2

Average

TrustScore 3 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(116)

102 reviews in the last 12 months

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Rated 1 out of 5 stars

I have paid for job search service the…

I have paid for job search service the shift app asks feedback like option for assigning coach and resume preparation fee. Which is 6000rs. I opt out for many service for which they showed me 1850rs and deducted 3600rs. I don't see any service. I logged into app which shows 29$ to 235$ for services. This is not service app but money deduction app. Dont go on with advertisers.i removed the app after 1 week

24 August 2026
Unprompted review
Rated 5 out of 5 stars

5 stars for Olivia's advice

ShiftCareer and Olivia really guided me to get into a company aligned with my long-term goal.

The tutorials helped me to update my CV and LinkedIn. Those changes made recruiters find me, and I started getting interviews.

But what I appreciate the most is Olivia's career advice. She helped me to align my career direction, rehearse interviews, negotiate salary, and keep my enthusiasm high after recruitment rejections (they're going to happen, and that's OK). Those are the reasons why I consider ShiftCareer worth it.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Four individuals. One seamless experience. A real Shift in customer care.

I would like to take a moment to share my experience with the Shift Careers team. I’ve used a few resume-writing and career-support services over the years, and the care, consistency and personal attention I’ve received from Shift Careers truly stand out.

A prolonged job search can be disheartening. You know the effort you’re putting in, but progress is slow, and there isn’t always an immediate success to celebrate. In my own search, I’ve seen the same vacancies advertised repeatedly over months, applications go unanswered, and responses arrive only after several follow-ups. Sometimes you’re told another candidate’s skills were more aligned, only to see the same position appear again. You’re left wondering what to make of it.

I’ve heard others say they’ve paused their search because of the stress, and I understand that feeling. There are days when the effort feels considerable and the movement very little.

My search is still ongoing, so I’m not yet writing this from the perspective of having secured a role. Even so, I feel it is important to recognise the quality of support I’ve received along the way. The care, consistency and shared ownership Faye, Bon, Mheanry and Adrian have shown deserve appreciation in their own right. Their thoughtful guidance has helped me gain clarity, consider my decisions more carefully and keep moving forward, even when the outcome is taking longer than I hoped.

Their personal attention goes well beyond what I would expect from a career-support service. Even a simple message asking whether everything is okay because they haven’t heard from me makes a difference. When several things are competing for your attention, that small act matters. Someone has noticed, remembered where you left off and taken the time to check in. It gives you that extra push to make time for the next step.

I’ve been able to speak openly about my circumstances, doubts and decisions. They give me room to explain my thinking without making me feel judged. They also challenge my thinking when needed, explain their reasoning and help me examine possibilities from different angles. Those conversations have helped me recognise strengths I hadn’t fully appreciated and think more carefully about where to focus.

One thing I particularly appreciate is how well the four of them work together. Their coordination is commendable. Due to personal circumstances, I work at unusual hours, and over these months I’ve become familiar with who is available when. Yet I’ve never felt I needed to time a message for one particular person just to be understood. Their responses are quick, and their consistency and continuity are remarkable. Sometimes it feels as though I’m speaking with one person across four shifts - I don’t have to keep repeating my story or explaining my thinking from the beginning.

That has made me feel like a partner in the process. Their patience, thoughtful guidance and willingness to stay alongside me through a difficult period have meant a great deal. I’ve felt supported as an individual, by a team that cares about my progress beyond simply selling a service.

Faye, Bon, Mheanry and Adrian-you are all stars, and I’m grateful for the care and effort each of you has put into supporting me. You deserve recognition for the work you do and the way you treat people. This is what real customer service feels like.

I know the outcome matters, and I’m still working towards the one I’m hoping for. But I’ve also come to appreciate how much the journey-and the people who stand beside you-matter along the way. Thank you for making that difference. ✨✨

18 July 2026
Unprompted review
Rated 1 out of 5 stars

0 Star - Fack AI Platform

0 Star - Beware they are fake and showing less amount on payment screen and charging huge amount.
Even they don't refund the money.

I mailed to their support they denied the amount can't be refund back.

On payment screen it was showing only 1909/- Rs and suddenly they processed 3300+ for personal coaching.

Fully fack don't ever purchase.

Exactly Same Scenario
"I signed up for Shift Careers expecting to pay ₹1,909. However, I was subsequently charged an additional ₹3,339 for a Career Coaching add-on that I did not knowingly authorize or clearly agree to.

I only discovered the additional charge after checking my card statement. I contacted Shift Careers immediately and requested a refund, but they have so far refused to refund the ₹3,339 and instead offered me a free coaching session."

28 September 2026
Unprompted review
Rated 5 out of 5 stars

Great attention to detail that’s…

Great attention to detail that’s leading to a specific plan that will get me a relevant and good paying career.

6 October 2026
Shift logo

Reply from Shift

Thank you for the kind words! We're so glad the attention to detail is translating into a clear, specific plan for you. Here's to landing that relevant, well-paying role — we're right behind you every step of the way!

Rated 5 out of 5 stars

Quality of Content & the responsiveness…

Quality of Content & the responsiveness is truly praiseworthy.

25 September 2026
Shift logo

Reply from Shift

Thank you for the kind words! We take real pride in both the quality of our content and being responsive when you need us, so it's wonderful to hear that came through. We appreciate you!

Rated 5 out of 5 stars

Excellent support.

Excellent support.

25 September 2026
Shift logo

Reply from Shift

Thank you! We're so glad you felt well supported. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Very helpful on all my queries

Very helpful on all my queries. Thank u Lina as always

24 September 2026
Shift logo

Reply from Shift

Thank you! We're so glad Lina has been there with helpful answers to all your queries — she'll be delighted to hear this. We appreciate you, and we're always here when you need us!

Rated 5 out of 5 stars

I'd been feeling stuck seeking new opportunities…then I found Shift

I'd been seeking new opportunities outside of my current field for some time with no real success. So, when my partner mentioned Shift as something to try, I figured "why not?". I have somewhat of a very unique educational background and skillset and was seeking a role in a new field. The combination of these factors made it difficult for me to find value in the introductory materials provided by Shift. However, the 1-on-1 career coaching sessions were well worth the subscription. Olivia was able to listen to my story, internalize my unique background/experience, and develop a customized approach to successfully finding a new role. I gained a boost of confidence and motivation after each session. The resources and information provided by the coach, consisted of clear instructions on steps to make me stand out as a applicant, from truly important tips and tricks to update my entire LinkedIn profile to templates for drafting cold emails employers to enhance my professional network. If you feel like you're stuck and not making any progress in your career search, give Shift a try. By the way, I landed a new role in less than 3 months after starting my subscription.

8 September 2026
Unprompted review
Shift logo

Reply from Shift

Thank you for such a thoughtful review — and congratulations on landing your new role in under three months! That's a fantastic result. We're thrilled Olivia could listen to your unique story and build an approach tailored to your background, right down to the LinkedIn guidance and cold email templates. The confidence and momentum you felt after each session are exactly what great coaching should deliver. We're grateful you took the leap with Shift, and we wish you every success in this next chapter!

Rated 4 out of 5 stars

Very helpful

Very helpful
Better insight to interview processes. Speaking to real people.

17 September 2026
Shift logo

Reply from Shift

Thank you! We're glad we could give you better insight into the interview process, and that speaking with real people made the difference. That human touch is exactly what we aim for. Wishing you great success ahead!

Rated 4 out of 5 stars

Olivia was very helpful in our coaching…

Olivia was very helpful in our coaching sessions and gave helpful and useful feedback that helped me in my interview process. The suggestion she gave with my resume also helped me land move interview.

1 July 2026
Unprompted review
Shift logo

Reply from Shift

Dear Beatrice, thank you for sharing this! We're delighted that Olivia's feedback made a real difference in your interviews, and that the resume suggestions helped you land more of them. That's exactly the kind of progress we love to see. Wishing you great success in the rest of your process!

Rated 1 out of 5 stars

Unexpected ₹3,339 charge and unresolved refund request

I signed up for Shift Careers expecting to pay ₹1,909. However, I was subsequently charged an additional ₹3,339 for a Career Coaching add-on that I did not knowingly authorize or clearly agree to.

I only discovered the additional charge after checking my card statement. I contacted Shift Careers immediately and requested a refund, but they have so far refused to refund the ₹3,339 and instead offered me a free coaching session.

I have also reviewed the checkout process separately and have concerns about how clearly the additional ₹3,339 charge is disclosed before payment. I have provided supporting screenshots and screen recordings to their team.

I also attempted to use the coaching service, but the scheduled session did not go as expected, despite me being available for the entire scheduled time.

I do not want a replacement coaching session or account credit. I simply want the ₹3,339 refunded to my original payment method.

I hope Shift Careers takes this complaint seriously, reviews its checkout and billing process, and resolves the matter by issuing the refund.

25 August 2026
Unprompted review
Shift logo

Reply from Shift

Dear Abhi, thank you for laying this out so clearly, and we're sorry for the frustration around the add-on charge. We'd like to review the screenshots and recordings you've shared and give your refund request a proper second look. Please write to us at contact@shift.careers referencing this review, and we'll follow up personally.

Rated 4 out of 5 stars

fast response

fast response, personalized conversation and guidance

15 August 2026
Shift logo

Reply from Shift

Hi there,

Thank you so much for taking the time to leave this review. It truly means a lot to us.

Hearing that the response time and personalized guidance made a difference is exactly what we aim for with every member.

We are rooting for you, and we are here whenever you need us. Wishing you all the best in your job search ahead!

Warm regards,

Shift Careers Team

Rated 1 out of 5 stars

Waste of Time and Money

This service is waste of money and time. They will be polite till you pay and later on least bothered about the services never trust

10 May 2026
Unprompted review
Shift logo

Reply from Shift

Hi Sreejit,

Thank you for sharing your experience and we are sorry to hear it felt this way.

We want to be clear that our commitment to every member goes well beyond the initial sign up. If the support you received did not match what you expected we genuinely want to hear about it and make it right.

Please reach out to us directly at contact@shift.careers and someone from our team will personally follow up with you. We are listening and we want to do better.

Warm regards,

Shift Careers Team

Rated 5 out of 5 stars

Ally

Ally, took it in the right direction from the start by getting my resume updated and ideas to get more recommendation and connections in LinkedIn.

14 August 2026
Shift logo

Reply from Shift

Hi Arul,

Thank you for this and we truly appreciate you taking the time to let us feel good about what we do.

Starting with the resume and then building out your LinkedIn presence is exactly the right order, and it sounds like Ally got you moving on both quickly. Recommendations and connections tend to be the part people put off longest, but they are often what makes the difference in getting found by recruiters rather than waiting on applications.

Keep going with it, and lean on Ally as things progress. Once your profile is updated and the connections start building, she can help you think through outreach and how to approach the conversations that come from it.

Wishing you a great search.

Warm regards,

Shift Careers Team

Rated 5 out of 5 stars

A great start with meaningful insights…


A great start with meaningful insights on the process. Looking forward to engaging more and benefitting from the session

15 August 2026
Shift logo

Reply from Shift

Hi there,

Thank you so much for taking the time to leave this, it means a lot to the team.

Really glad the start has been useful and that the process is clicking for you. That early stage is often where the biggest shifts happen, once things stop feeling scattered and start feeling like a plan.

Enjoy your subscription and let us know if you have any questions. The chat option is there for you any time.

Looking forward to assisting you more and better everyday.

Warm regards,

Shift Careers Team

Rated 5 out of 5 stars

Olivia explained well

11 August 2026
Shift logo

Reply from Shift

Thank you, Amitava! Olivia will be really glad to hear this. Making things clear and actionable is exactly what she aims for in every session, so it means a lot that it landed that way for you. Wishing you all the best as you keep moving forward, and we're here whenever you need us!

Rated 5 out of 5 stars

Excellent coaches

15 August 2026
Shift logo

Reply from Shift

Thank you for the kind words! We’re so glad to hear you had a great experience with our coaches. We really appreciate your feedback and wish you continued success in your career journey!

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