Bromleys Art Supplies Reviews 

207
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive product range, noting that they can always easily find wonderful art materials and specialist items for all their creative projects. Shoppers also highlight the very reasonable prices, friendly support, and overall value, making it a reliable destination for creative supplies. Buyers consistently mention that online orders are dispatched very promptly and arrive safely thanks to the wonderfully secure and careful packaging provided. However, some customers also noted occasional delivery drawbacks, mentioning that outer boxes sometimes sustained minor damage during transit or delivery drivers left parcels on doorsteps.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with their purchases and noting... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and secure handling of orders.... See more

Price

Customers had positive experiences with price, frequently highlighting very good and competitive rates on a... See more

Order

Reviewers highlight positive aspects of order processes, describing them as exceptionally seamless, reliable,... See more

Service

Clients share positive opinions on service, frequently highlighting the rapid delivery and consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered 4 times from Bromley’s. They have an excellent range of art supplies and competitive prives. All my orders have been delivered by Royal Mail 24 hr delivery and are extremely well... See more

Rated 5 out of 5 stars

Placed my first order with Bromleys Art Supplies in the evening of the 7th September. Ordering was easy and the online store has a good range of art supplies at competitive prices. My order was delive... See more

Rated 5 out of 5 stars

An excellent shop to buy from. I have bought two lots of pastel pencils, art pads and specialist pastel paper in the past month (Black Friday Deals were too good to miss). Prices are competitive... See more

Rated 5 out of 5 stars

Excellent shop for buying art material. My favourite for getting art stuff at good price. Quick delivery and great packaging. Lovely website and specifically love how it shows what you already have in... See more


Company details

  1. Art supply shop

Written by the company

We're a friendly, family-run art supplies business stocking a vast array of materials for your painting and drawing needs. Grab your art supplies at discounted prices, and we're proud to offer top-notch service and worldwide delivery. Let's make your creative journey even more exciting!


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(207)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Company

Dealt with Bromley's for a few years. Products are always packed carefully and arrive in excellent condition. They always inform customers if there is a delay and when a parcel has been dispatched.

Great selection of Art products, staff pleasant to deal with although I mainly order online.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I bought an electric pencil sharpener from them back in February. It lasted a couple of months before I started experiencing problems. At first they were very helpful but when their suggestion to clean it didn't help they have failed to reply to my last 4 emails and now, nearly 5 months on I'm still no nearer to getting it sorted.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

They have a great range of products from many leading brands at good discount prices.
When the website works (!) it's easy to navigate and shop by brand or category, and compare products, and features, which is handy when there's so much to choose from.
Delivery was reasonably priced and quick. I'm very happy with the service and have them bookmarked as my go-to place for supplies.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I must say I am impressed with the service. I ordered products at 10am on Tuesday and had the delivery 1pm the next day.
Excellent

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Ken Bromley sell a good range

Ken Bromley sell a good, wide range of quality art products. They sometimes have offers saving money on certain products. They are the best all round art suppliers I know and are reliable.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

An enormous range of products

They offer an enormous range of quality products which are dispatched promptly and with care re the amount of packaging actually needed! I love the ability to obtain free or extremely cheap samples of products to be able to try out new media. I have never purchased a bad product

20 April 2024
Unprompted review
Rated 5 out of 5 stars

They have a shop...

Most of the reviews are for the mail order service, but I live locally and buy everything from their shop.
It is quite small, but well laid out. Parking is limited.

I like to look at my brushes before purchasing as I cannot image the size from the given measurements.

The staff have always been more than happy to bring out several brushes for me to look at.

They are both friendly and knowledgeable, taking an interest in my current project.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Ordered some brushes and bottle of…

Ordered some brushes and bottle of thinners arrived when they said well wrapped well protected First class service no hesitation in recommending ken bromley art will not use anyone else now !! Thankyou

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Bought a large tube of Ivory Black…

Bought a large tube of Ivory Black 200ml on the Sunday evening. Arrived the following Saturday due to having to be re-routed by Royal mail who sent their apologies - wasn't in a hurry for paint tube so happy with the polite and prompt service from Ken Bromley art supplies! I would use them again as they have premium products at a discount! Saving up for some series 5 paints!!!!

26 November 2023
Unprompted review

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