ArtToFrames Reviews 182

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the quality of the products, often noting that frames arrive in excellent condition and are well-made, enhancing their artwork beautifully. Many appreciate the variety of frame choices and accessory options, finding the ordering process easy and straightforward, especially with helpful tools like image previews. The pricing is frequently highlighted as affordable, offering a great alternative to more expensive local framing shops, and delivery is often described as fast and well-packaged. However, some people experienced issues with delivery, including delays or orders being sent to incorrect addresses, and a few noted problems with product quality, such as cracks, scratches, or frames breaking after a short time. There were also mentions of mats being cut badly or arriving in the wrong color, and some customers felt the quality did not match the price paid, particularly regarding materials advertised as wood that appeared to be composite.

What people talk about most

Product

People report positive experiences with product, often praising the quality, customization options, and... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made frames, their ability... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a willingness to... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising prompt and fast shipping, often... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the great and reasonable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Frame arrived in excellent condition---good packing. Frame quality was as expected--good/decent perhaps not great, but completely acceptable. Low glare plexiglass works well. Size is perfect. Onl... See more

Rated 5 out of 5 stars

Ordering was a success! I love that they offer an explanation on what to measure to ensure you get the right size frame. This made ordering for my artwork easy and it ensured I received the exact fram... See more

Company replied

Rated 5 out of 5 stars

I've ordered numerous frames from ArtToFrames and I'm impressed with the quality of the product and the detail and care in packaging. All items received have been perfect, but the most recent order c... See more

Company replied


Company details

  1. Picture framing shop
  2. Decoration and Interior Design Store
  3. Poster Shop

Information provided by various external sources

Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.


Contact info

3.9

Great

TrustScore 4 out of 5

182 reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Love this website!

The website is so easy to find what I’m looking for. The pictures are accurate and prices are reasonable ! Fast shipping too

8 May 2026
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Reply from ArtToFrames

Hi Nicki,

Thank you for the kind review! We're so happy the website was easy to use, the photos were accurate, the pricing felt reasonable, and your order shipped quickly.

Rated 5 out of 5 stars

The perfect frame shopping experience

Being able to upload a screenshot of the picture you’re framing gives the opportunity to view it in a variety of styles. As a result, the frame is exactly what I hoped it would be…even better, actually. Shipping was faster than expected and the packaging was a marvel. This was the perfect frame shopping experience! Thank you!

8 May 2026
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Reply from ArtToFrames

Hi Laurel,

Thank you for such a thoughtful review! We're glad the preview tool helped you choose the right frame and that the final result was even better than expected. We also appreciate your note about the packaging and fast shipping.

Rated 5 out of 5 stars

The Dollmaker

The print, framing, and glass combine to make this piece beautiful. I should have no problem selling this in my gallery for a sizeable profit.

8 May 2026
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Reply from ArtToFrames

Hi Kim,

Thank you for the wonderful review! We're so glad the print, frame, and glass came together beautifully and that the finished piece is gallery-ready.

Rated 5 out of 5 stars

Quick, easy and affordable

I'm very happy with the mat I ordered. A surprise alternative to local stores that cost a lot more. Would definitely recommend.

8 May 2026
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Reply from ArtToFrames

Hi,

Thank you for your review! We're happy to hear the mat worked well for you and that we could offer a more affordable alternative to local stores. We appreciate the recommendation.

Rated 5 out of 5 stars

Absolutely Fabulous

Absolutely Fabulous!
From selecting options, placing order and time of delivery - everything was spot on.
But best of all the final result was out of sight!

8 May 2026
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Reply from ArtToFrames

Thank you for the fabulous review! We're thrilled that the ordering process, delivery timing, and final result were all spot on.

Rated 5 out of 5 stars

It was exactly as I ordered

It was exactly as I ordered. Great job!

28 April 2026
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Reply from ArtToFrames

Thank you for your review! We're happy to hear your order came exactly as expected. We appreciate your business.

Rated 5 out of 5 stars

The website is easy to use

The website is easy to use. I was reordering a frame and it came very quickly.

18 April 2026
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Reply from ArtToFrames

Hi,

Thank you for coming back to us! We're glad the reorder process was easy and that your frame arrived quickly.

Rated 5 out of 5 stars

Quality company that stands behind its products

I've ordered numerous frames from ArtToFrames and I'm impressed with the quality of the product and the detail and care in packaging. All items received have been perfect, but the most recent order came with some odd scratches on each side of the frame that appeared to have happened in production (shipping box was in excellent condition). I called and sent ArtToFrames a couple photos of the damage and they sent me a completely new/identical order that I received within ten days. Nice when a company stands behind its products. Well done.

6 May 2026
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Reply from ArtToFrames

Hi Tom,

Thank you for taking the time to share this. We're sorry your recent order had scratches, but we're very glad our team was able to send a replacement and make it right. We truly appreciate your continued trust in Art To Frames.

Rated 5 out of 5 stars

Great looking frame!

Great looking frame and the colors are perfect for the photo I put in it!

28 April 2026
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Reply from ArtToFrames

Hi Kevin,

Thank you for the great review! We're happy to hear the frame looks great and that the colors worked perfectly with your photo.

Rated 5 out of 5 stars

I was very pleased with the design and…

I was very pleased with the design and craftsmanship and delivery service.

5 May 2026
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Reply from ArtToFrames

Hi Rhonda,

Thank you for your review! We're so glad you were pleased with the design, craftsmanship, and delivery service.

Rated 5 out of 5 stars

Custom size that fits the art piece exactly as intended!

This custom frame is perfect!! The ordering was so easy. Price was much more reasonable compared to other frame places that I considered. I am so glad I went with ArtToFrames. I highly recommend them for your next framing needs!

5 May 2026
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Reply from ArtToFrames

Hi Linda,

Thank you for the wonderful review! We're glad the custom size fit your artwork perfectly and that the ordering process was easy. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Fit perfect

I ordered a large frame to fit a large puzzle
Art to frame made it special and it fit perfectly

4 May 2026
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Reply from ArtToFrames

Hi Steven,

Thank you for your review! We're glad we could make a special large puzzle frame for you and that it fit perfectly.

Rated 5 out of 5 stars

quality

I liked it. Came quickly.

28 April 2026
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Reply from ArtToFrames

Thank you for the review! We're glad you liked the product and that it arrived quickly.

Rated 3 out of 5 stars

Old school assembly required

Attractive, but plastic is used instead of glass. When taking off the back, there are the usual metal strips that have to be bent back, which is really "old school". You also have to string your own hanger wire (provided). Also the back is made of coated cardboard. I found the framing process a bit tedious, although the end result looks quite good.

4 May 2026
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Reply from ArtToFrames

Hi Edwin,

Thank you for your honest feedback. We're glad the finished result looks good, but we're sorry the assembly process felt tedious and old school. We appreciate you sharing those details, and we'll keep this feedback in mind as we continue improving the customer experience.

Rated 5 out of 5 stars

Great frame

Thank you - easy assmebly, very good frame, fit was great and itlooks great.

4 May 2026
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Reply from ArtToFrames

Thank you for the great review! We're glad the frame was easy to assemble, fit well, and looks great.

Rated 5 out of 5 stars

It was quick and easy to order

It was quick and easy to order. Arrived very quickly and it it BEAUTIFUL! Love it! Glad I found your company. Will use you again in the future.

4 May 2026
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Reply from ArtToFrames

Hi Sharon,

Thank you for your kind review! We're so glad ordering was quick and easy, your frame arrived fast, and you love how it looks. We're happy you found us.

Rated 5 out of 5 stars

Great service once again

Great service once again! Great products, great packaging as always and super quick shipping!

28 April 2026
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Reply from ArtToFrames

Thank you for coming back to us again! We're so glad you continue to have a great experience with our products, packaging, and fast shipping.

Rated 5 out of 5 stars

10/10

Plenty of options, easy to order, shipped quickly, and a perfect high-quality fit.

2 May 2026
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Reply from ArtToFrames

Thank you for the 10/10 review! We're glad you found plenty of options, had an easy ordering experience, and received a high-quality perfect fit.

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