ASAP Site Services Reviews 2,967

I requested my port o potty be placed on the fence next to my garbage bins instead it was placed in my front yard, I had to pay to have the port o pot moved to the correct location, I paid $229? for this service and ended up paying more, I was not happy also they were suppose to call me on Friday morning when they were to deliver instead they called my sister and said they were delivering it to my home on Thursday instead, I never received a call and I am the card holder who actually rented from you not my Sister Cheryl who wasn’t aware I rented this item, such a BIG screw up.

Needed a portable sanitation unit delivered and ready for a small construction project at my home... Quick response and delivery. Serviced unit while I was out of town and guests arrived. Boy was I glad I had a back up facility.

Horrible communication and follow through. Also didn't follow directions on where placing the unit.

The reservation and payment was simple and easy. They showed up ahead of schedule and removed timely. The portapotty they dropped off was pristine.

quick and easy service. Good pricing and easy to order online for delivery the following day. Thanks!

ASAP was excellent, delivered our parties restrooms on time and placed perfectly. Communication was great, products were clean as well. 100% will use ASAP for my next rental.

Absolutely terrible experience. Was told when drop off and pick up would be and missed both - unit was late being dropped off and sat on our site for more than a week after they were supposed to pick-up. After taking off work and waiting 3 different days for them to pick-up they still never showed. Literally couldn't get anyone to take responsibility and was told "well, you don't have a contract. We get to it when we can." Really? Spoke to the owner of the unit directly and he was a nightmare. ASAP claims they didn't have a correct number to reach us, but that is not true AND the phone number to call is located ON THE GATE. No one attempted to call and no one attempted to help. We were told that it was an issue with the owner of the unit and they were being told he was picking it up even though he never did as promised until well over a week later after taking off several days of work to sit and wait for him as directed by ASAP only to be stood up. Save yourself the headache and don't use this company. They either contract with bad equipment owners or have very very bad communication or maybe both. Way more issues than needed to be for a simple one day rental of a port-a-potty. Will use Rumpke going forward. Never had issues with the in the past and should have stuck with what we know.

Outstanding customer service. JB could not have been more helpful. Great to work with a company that does what it says. Thank you.

very easy to place the order and delivery was perfect

Excellent experience. We needed a porta potty for an outdoor bar-b-que. We were expecting 100 people and did not want to rely on our personal septic sysem to handle the crowd. Potty was dropped off and picked up as planned. It was clean and well-stocked with toilet paper. The back office was easy to work with and answered their phone promptly.

We had terrible service and the invoicing was incorrect.

You should give your customers the Real price over the phone the first time you don't give a price then jack it up I'm getting a Pull up audio for half the price then what I'm paying with you guy's that is disgusting

super nice guys. Easy to do business with. I can recommend them.

quick with getting us what we needed. they are here every week to clean porta potty out and do a great job.

Grateful for the responsiveness as well as proactive communication of the team! Great Job

We were very please with our service and the professional manner in which it was handled.

We were having a party outside so we rented the bathroom with a sink inside so it was like a little bathroom. When it was the day to be delivered they didn’t have any to drop off so they just dropped off a construction site portable with a separate sink station very unprofessional to not call and admit their mistake, even had a woman say I didn’t order what I thought I did. My husband had to speak to above her and realized what had happened and that we didn’t get what we ordered. It was embarrassing and humiliating to have what they dropped off Unprofessional and they really don’t care about their mistakes because we have to pay first so they don’t care as long as it isn’t them getting screwed!

They don’t do weekly cleaning as offer
I have to call every week to come back for the cleaning